Customer Ratings & Reviews

The two gentlemen that installed were very professional. Installed quickly and were very conscious of making sure they removed any trash.

They explained operation of unit and we cannot use it thill we get the counter tops. But once again we bought a unit with more features then we realized.

The installers did an excellent job, including installing an outlet. They were efficient and knew exactly what was needed and how to do it.

Was super easy and convenient, overall it’s not a difficult installation but it’s good to know it was installed without any issues especially since you don’t want to deal with a water leak

We went with Best Buy because the installation was cheaper, now we know why. Delivery time was supposed to be between 7 am-1 pm. The night before we got an email narrowing it down to 9:30-11:30am. At 1pm we turned to the app to try and find out if they were still coming. The order status was still 'preparing'. The chat service said it was the fastest way to get help but disconnected me twice after 15 minutes each time. I had to call in to support 3 times because they kept disconnecting me and couldn't get ahold of the driver. Finally, the installers showed up without any other communication a little before 4. I then figured out the lack of communication because I don't think they could speak English. Not very well at least. We hoped that it was finally over and we'd be set. But it was worse after they got here. They took forever to install the dishwasher, made a huge mess coming in and out my door (which they didn't clean up before they left). They unhooked my sink and didn't tell me, so I used the sink and the water went all over and leaked down to my basement and warped my boards under the sink. They could have told me, they were there right by my sink, but didn't say a thing. I had to clean that up too. When they were 'done' they called me in to inspect. It was tilted and leaning forward like crazy. The top was easily tilted 4 inches forward. It wasn't attached to the cabinets and opening the door nearly tipped it over. I noticed they hadn't put the baseplate on, but he was still holding it so I figured they wanted me to see underneath. I said, "go ahead and put the baseplate on now" but he just looked at me and said, "Oh, it didn't have one"... and the other guy was standing right there holding it!!! I said, "that is the baseplate" just in time because he was putting it in a trashbag. I showed him where it goes and explained that it keeps stuff from going under the dishwasher. He said, "oh... ok" and put it on and I stopped caring. I just wanted them gone. After they left I further fixed the tilt because they only partially fixed it. They only screwed in one side of the dishwasher so it swung back and forth and I had to attach the other side. The hose under the sink was left low and I pulled it up to handle backwash. Basically... I learned my lesson. Paying more for installation or do it myself.

Very professional and efficient install; they also provided some good tips about the washer which we are very happy with; best one we’ve ever used

Person was knowledgeable & he worked efficiently to resolve the issue.

Super nice guys installed it really quick Took my old appliance away

The men that installed my dishwasher were polite, friendly, professional and knew what they were doing, I was impressed with the job they did, the time it took and the finished product.

very professional, both tech were polite, nice and quick. Explain the process as they completed the installation. thanks

Nice looking, and seems to clean well. The installer failed to cover the sound barrier very well. Plastic doesn't dry too well.

This is exaxtly what i needed and it is super high quality compared to the others Ive had.

Went above and beyond to help us get our dishwasher working

The Geek Squad does it again - another outstanding installment! They arrived on time and completed an exceptional job in near-record time.

Installer was friendly and did a great job. He was on time. Although the time he was given was different than what I signed up for. He thought he was late but I thought he was on time.

Excellent professional team. Quick installation and arrived when they said they would. Cleaned up when finished and ensured everything was right.

We are very had with our product we are very had with our product

Dishwasher installation went perfect. The service was excellent. I am very happy with Best Buy

I couldn't have been happier with the installation of my dishwasher. The technician was extremely professional and spent time making sure everything was perfect.

Wish they would have installed my washer correctly the first time. They did install and checkout and left. I was reviewing the installation instructions and realized they did not finish installing the trim pieces. Unit was delivered and installed on 5/18. GE repairman came 6/16 to install the trim pieces. These 3rd party installers are not professionals in my opinion and just want to get in and out as quickly as they can. They have no idea what some of the items in the box are for. DO NOT PAY FOR BEST BUY INSTALLATION