Customer Ratings & Reviews

Entire installation of my new dishwasher by the Geek Squad was phenomenal! From putting on covers over his shoes to protect my floors to every possible detail, his work was exceptional.

The installers did a speedy and efficient installation. They showed up at the correct time slot. Our questions on general use were answered.

Best install ever. Installers were friendly, professional, knowledgeable and skilled. They were very careful with the install and doing it right

Called to let us know going be a little late which worked out well and they did a good job

The Geek squad was efficient, informative and polite. They were amazing.

Technicians did an excellent job installing our new dishwasher, ensuring proper hookups, and carting away the broken unit.

Mark was extremely efficient, quick and neat with the install of our new dishwasher. He fully explained the dish washer's operation and removed the old machine leaving the kitchen clean.

... and Best Buy didn’t respect it. First, after requesting time off from work, they bumped our installation from Thursday to Friday without even calling (personally) to ensure that was okay. Then they gave a timeframe of 12-4 for the installation. Took off (again) and waited. Got a call @2:15 that they had a big appointment and would be a while. Fine. At 6:15 nobody had called or arrived. Tried calling delivery guys - no luck. Started calling Best Buy which, after explaining to one guy, led to an infinite hold loop. Delivery guys called @6:30 saying they had just wrapped up and were on their way. An hour later, not here yet. At 7:30 they called to say they were held up and would be there soon. They FINALLY arrived at 8:30PM (!!) to do the installation!! The job was clean and well done, and delivery guys were apologetic. When B.B. called to see how it was working, they didn’t seem to want to hear this. Not what one should expect for $140.

The installers had to add a working water control piece that was not working and broken. They save us time by installing a new working part and got the dishwasher working very quickly.

The Best Buy team was amazing. They took their time to solve the problem with my water line.

Efficient and knowledgeable, connected everything and took the old one away.

Fast scheduling and high quality service installation.

My installer went above and beyond what I believe was required. He demonstrated the product, explained the functions and answered all my questions. He did a fantastic job.

Everything went smooth during installation. A little concerned leading up to installation, but the two guys that installed it were very good and did a clean job. Would recommend.

arrived on time, the installer was friendly and an excellent worker. Did the job neatly and quickly.

Our installer did a great job! Very friendly, and neat. Went over everything with us on the operation, and gave some great tips too! Very satisfied.

The guys did a great job. Explained some information on using the dishwasher for best results. Said I could exchange if I didn't like this model.

Love my dishwasher and was very happy with the service I received the people were so good to me when I had a problem with it when I bought it.

The installers did a great job and it was well done and clean. They were very professional in their job. Great job and would highly recommend them.

Perfectly on time for my appointments and a very quick installation. Very knowledgeable installers - neat and clean! Both gentlemen answered my questions and easily installed my new dishwasher!!