Customer Ratings & Reviews

My installer was excellent. He had over 20 years of experience working on appliances, and you could tell. Very knowledgeable and friendly, worked quickly and I'd recommend anytime.

The installation of my kitchen aid dishwasher was very neat and clean . They were very efficient and explained the entire operation of the machine. Very knowledgeable crew.

Quick and efficient installation, hauled away old. Demonstrated features, & checked for leaks.

Installation had no additional cost, since it was built into the purchase. Obviously the competence of the contracted installer can vary. Mine was personable and accomodating.

Great value and reliable! I would definitely recommend for what you get!

Dishes sparkling clean. Smells fresh too! Takes less time to cycle

It was hunting weekend and they came out installed it, carried out the old one and didn't have any issues.

I really like the two guys that installed my new dishwasher. They were fast, polite and went over the operation and maintanence of the product. I would higher these guys again any day!

These guys were fast efficient and friendly, did a great job, Totallyworth the total tech

They showed up early, but otherwise they were friendly and quick.

The installers took the time to explain why the discharge hose should be installed a certain way. The installers made sure the dishwasher was properly balanced for a more efficient operation.

1st time Dish washer was not drying properly. Best buy replaced it with another one. It is now working good. The installation team was great. They did an excellent job.

The install turned out to be a nightmare. The technician properly placed the dishwasher, and the dishwasher functions just fine, but when he connected the drain, he by-passed the air gap vent, looping the black hose that was connected to the disposal to the inlet where the dishwasher drainage was supposed to go. This air cap is a three pronged type, two inlets and one outlet. The other inlet is from the RO system which is under the sink, and it drains the excess RO water. He also undid a repair that I had done previously on the utube drain, So what happened, water drained all over under the sink. Had it not been for a plastic mat under the sink to capture all the water, it would have soaked the wood, and necessated an expensive repair to the kitchen. We had him come out and redo the installation, but this time the air gap vent is now plugged somehow, the black hose is probably plugged, and so now all drain water spews out at the top of the sink, into the sink, which is not normal operation. We called BB to have it repaired, and they organized another company to come out and do the repair, but they cancelled due to the fact that they did not originally install it. They said they were going to call BB and have it rescheduled. Someone dropped the ball because it did not happen. Next, we contacted BB again, and they scheduled someone else, but they didn't show. We did see a refund for the install, but we did not request that. We have now gone to the BB where we purchase the product and asked them to send a tech to repair the problem, and we are waiting on someone to show up today, but have not yet received notice.

We were fortunately to get a knowledgeable installer. We are happy with his installation service.

They were able to come earlier then the quoted time so they called to see if it convenient to come early. They installed fast, kept things clean and took the trash with them. We were very pleased.

Very professional and detailed installer. Assessed my connections first then installed my Kitchen Aid Dishwasher.

Tech had mask and gloves. Came prepared with all the proper tools. Very good use of installation time. Tech was a contractor to Best Buy.

Very professional. Great communication. Highly recommend

Professional and very prompt, courteous technicians. Delivered ans installed within 45 minutes

Our installer was prompt and professional. When we thought that perhaps our dishwasher would not fit, he assured us that it would be no problem and instantly put us at ease. Great experience.