Customer Ratings & Reviews

I was so pleased that the installers did such a great job They had to cut floor tile that was in the way. Big problem made easy ! Thanks so much!

Highly recommended, once again those guys are the best you can have. Do not hesitate, they know their job very well. We felt in good hands with this company.

We were very happy with the installers, they took out the old and put in the new in no time at all. Very friendly and took time to show us how to use the product.

Excellent installation job. The technician knew exactly what needed to be done. Courteous and professional as well.

Awesome service pickup old dishwasher cleaned up impressive team

INSTALLER FOR DISHWASHER WAS GREAT. I RECOMMEND THE GEEK SQUAD

The installer for this job was excellent and really went the extra mile. He explained the process and was professional all the way!

The two gentleman that replaced my dishwasher were respectful and professional

Terrible installation. We had water, we thought, was not draining out of the dishwasher tub. It only happened every so often. So we decided to get it looked at before the manufacturer's warranty was up. BestBuy told us that it was indeed still under the manufacturer's warranty and to call a KitchenAid repair man. He told us that it required a breather on the drainpipe, it was siphoning water back through the drainpipe and could potentially siphon sewer waste. He said the installation guy should have installed it correctly and to call BestBuy to get them to correct the poor installation. So, I called BestBuy again. They told us it had been over 90 days and we would have to pay again for a "professional install" and then probably have to pay for the extra parts needed for a proper installation. Of course, the 3-year protection plan we got would cover it either since it was an installation problem and nothing wrong with the dishwasher itself. Needless to say, BestBuy will not be getting any more of our money. We will call a plumber to fix BestBuy's professional installation. On a side note, this was not the only time BestBuy has done a poor installation. We had a washer/dryer installed the year before and the drain hose popped out of the drain line and flooded the house because the guys were in such a hurry and were running behind on their deliveries. We were lucky it didn't ruin some expensive electronic media room equipment that was below it in the basement all because he didn't use a 5 cent zip tie and was in such a hurry. There are other stores out there that I feel would have fixed their mistake. It wasn't like a hose broke after 90 days or something. The guy did not hook it up correctly in the first place and it required extra parts that he just didn't install either because he has lazy or just didn't know better because he wasn't good at his job. I am pretty sure I am done with BestBuy and will be taking all my business somewhere else for all my electronic/appliance needs.

Friendly installer kept us apprised of his arrival time was quick, efficient and courteous. Couldn't have been more pleased.

My installer was on time and noticeably experienced.

The company that installed my dishwasher was superior! I felt like they did a really through job. I'd use them again in a minute for any install in my home.

Very professional installation. Explained what he had to do. Cleaned up afterwards.

The installer was very conscientious when doing his job. I would highly recommend this young man

Fast and friendly was the installation. Good it was.

Techs were very profesional and clean. They did great job

I loved the guys who installed our dish washer. Extremely polite. They knew their stuff! Very focused on making sure we were happy! Highly recommended.

Install went well. The guy was on time, fast and quiet. Was in and out. Not bad for free install. Guy was not talkative, but that is not really an issue.

The installation team arrived on time and got to work quickly. The lead member of the two-person installation team grumbled as he worked. When the installation was finished he informed me that "an O-ring under the kitchen sink had broken" in the process of installation but he was not able or authorized to fix it since it called for a plumber. (We then proceeded to hire a private plumber to come repair the leak that was caused during the dishwasher installation). The team hauled away the old dishwasher efficiently. The second man on the team was very personable. Past appliance installations by Best Buy have always been excellent; this was the exception.

This kit was everything needed to properly install my dishwasher!