Customer Ratings & Reviews

Great work by an excellent employee. He arrived on time and completed the installation in an efficient manner.

I was extremely impressed with the installation service I received for my dishwasher from the Best Buy installation people. They were professional, installed the dishwasher perfectly, THE FIRST TIME. That is really an important part of installation. Have used Sears for the same before and have had to call them back. Never again! Best Buy is really getting better every day. It's worth paying for the installation to make sure your product is installed correctly, and quickly, the first time around.

Santos did a great job - quick, efficient, thorough - he obviously knew what he was doing and the dishwasher works great. only wish he came when arranged. he interrupted an important phone call be coming outside the designated time.

After a few false starts (difficulty removing old dishwasher) today had my new Bosch dishwasher installed. Great crew (I believe subcontracted by Best Buy) installed the machine quickly. Super polite guys and did a great install with a very tight fit in my cabinetry. Extremely happy with Best Buy for sticking with installation deal, even though it was expired. As always, great purchase experience at Best Buy (fantastic in store help, as well)

The installation was great. They were courteous and efficient. It didn’t take long and they explained how to run it, addressed all the different functions on the inside and were very helpful. And the dishwasher is wonderful!

Installation went quickly and cleanly Answered my questions too

The time between my dishwasher being purchased and installed was 39 days! Apparently, no one has thought to ask during purchase if the dishwasher is right next to the sink. I purchased a stove at the same time, and it was installed very timely. The dishwasher was supposed to be installed then too, but when they took it off the truck they found it looked like it had been dropped from some height. Couldn't someone have noticed that before? So at the second attempt to install, after traipsing through my entire house (when I specifically asked them to come through the back door) with snow, salt and dirt on their boots and the dolly wheels, with one look at my kitchen the guy says he cant install it because I need an extension kit because the dishwasher isn't located right next to the sink! Again, couldn't the guys that brought the stove and the first dishwasher notice that?! The third attempt went great, and the guy that come alone gave me much more confidence in his competency that the other two duos that showed up. And for all of my hassle waiting and dealing with this (and waiting at home during the "window" of time three times), all Best Buy could do to compensate me was give me a $50 Best Buy gift card! Not sure I would use them again. I think it's better to pay more and go through a small local business that hires their own installers.

Wonderful installation service. Technicians were polite, informative, professional and skilled. They did a fantastic job keeping our house scratch free and explained how to use the dishwasher, after running a test load. Highly recommend Best Buy products and installation!

Love my new LG dishwasher! It is sleek and beautiful inside and out. It cleans the dishes perfectly and has such a quiet operation. I love the silverware basket that sits flat on a counter to unload.

Andreas and his coworker did a terrific job. Very professional, courteous, respectful of our property. It was a quick install and removal of the old appliance. Andreas communicated well throughout the entire process from the call to ask if it was convenient to be early, throughout the install and showing us the main features of the dishwasher. Great job, very appreciated!

Te dishwasher is faster and quieter than I thought I would get sat this price point. Tre cutlery basket should have more compartments.

Very professional. Polite. Took extra steps to keep our floors clean. Installation quality is excellent and everything was tested. They even took time to repair an unrelated appliance that they saw broken and couldn’t resist. Will happily use again!

Our installers were Kevin and Thomas. Arrived right on time, were highly professional and knowledgeable. Not an easy spot to install, but they quickly found a superb solution and got the task done quickly, function-tested the dishwasher to make sure there were no leaks or issues, then immaculately cleaned up their work area and removed all trash. These two guys are absolute tops and I highly recommend them to ANYBODY!

The dishwasher installer was very professional and did outstanding work. It didn't take him long at all to install the device.

The installers were top notch. The installers were extremely professional and knew their craft. They were able to address the plumbing changes as well as electrical to get the dishwasher installed. I would highly, highly recommend them for any future installs.

The dishwasher is very elegant and sleek. The dishwasher installation was very smooth. The installer, Carlos was very professional and respectful. He made sure after the installation that the dishwasher worked properly. Also, after the installation, took out the the box and left things very clean.

Love the smudge proof stainless steel. Dishwasher nice and quiet—does good job washing dishes—drying mediocre but I just finish hand drying the few items not dry. Not too fond of hidden control panel but it works

Overall I was happy with the results of my installation. The local contractor who came over was both skilled and professional. He disconnected the old unit, set up the new one, and tested it before leaving. I had no post-installation issues. He showed up at the time promised by his dispatcher. My only quibble with the process was that there was apparently a disconnect somewhere between the Best Buy system, which promised me a particular time slot as well as date, and the local contractor who was adamant that they don't provide that level of scheduling in advance, and Best Buy should not have promised it. I gritted my teeth and took the time slot I was offered, even though it meant substantial inconvenience in terms of re-arranging the time I'd taken off from work at very short notice. If you use this service, don't believe the time slots on the order form. They are NOT reliable. Best Buy has also dropped follow-up on my complaint about this on the floor very thoroughly. Buyer beware. The price was good, so I'm still recommending the service, but only with warnings.

i would have usually installed this my self but with my recent health i decided to pay for them to install. The previous dishwasher was installed incorrectly . The install guy Rick did an amazing job and fixed the problems. He took his time and cleaned up afterwards. I am so glad i paid someone else to do this.

Installed quickly. Very efficient! That’s all I have to say....I love Best Buy