Customer Ratings & Reviews

Install perfectly! They come and install well. It works great!

Installation of dishwasher went great. The tech did a great job and there are no leaks

I recently shopped for a dishwasher at Best Buy. I really did not intend to buy that day, I was just looking at a few stores. I found a highly rated Bosch for a great price. The installation went great. The appointment was kept and I was contacted by the installer earlier in the day with an estimated time within the 4 hour period. The installer seemed to know what he was doing and was neat and organized. I had no problems. The installer ran into a few issues with my house and was able to quickly overcome any obstacles. My experience was very good.

Crew was quick and did a great job installing our dishwasher. Took about 30 minutes and they even showed up when they were supposed to

The installation was great. They were courteous and efficient. It didn’t take long and they explained how to run it, addressed all the different functions on the inside and were very helpful. And the dishwasher is wonderful!

Nick did a great job, was vert careful and thorough and fast/efficient. I would recommend him 100%. I only wish the dishwasher went back another half inch as it is not lined up with cabinets as I had hoped. Not sure if I can redo or move myself but would like that to be resolved if possible.

The product itself has been great.. however, the process (home delivery, disconnect and haul away of old dishwasher) has not been so great. I will preface by saying I am typically a very easy going, go with the flow and understanding person. My delivery window was set for June 1st between 7am-noon.. they called me at 5:50am and said they would arrive around 6:20am (which thankfully I was already awake). I was never told that they would/could come outside of the window so this threw me off and again, luckily I was awake. I had also paid to have my old dishwasher disconnected and hauled away. The guys who delivered the new dishwasher on June 1st said they only drop off and have nothing to do with disconnecting and haul away and that I would have to schedule a separate appointment for that to be done (which I was NEVER informed of prior to them telling me that day). I then received an email to schedule that separate appointment for disconnect/haul away. I scheduled that appointment to take place June 3rd (2 days later). On June 3rd, the person who can to my home for the appointment to disconnect and haul away the old dishwasher said that they only haul away and don’t have anything to do with the disconnect portion..they left without doing anything. I wasn’t able to call customer service for a week or so (I work 2 jobs and have two little ones so truly didn’t have time to call even though I was super upset and frustrated about the whole thing). When I called customer service on June 15th, the lady I talked to said that she would have to schedule me THREE separate appointments.. 1 for disconnect, 1 for haul away and another for installation of the new dishwasher. She scheduled the disconnect appointment 6/24 from 7-noon, the haul away for the same day (6/24) from 12-6 and installation 6/28 from 12-8. Frustrating that it had to happen in 3 separate appointments but I understand that’s how it had to happen. 6/24 the guys came in the morning to disconnect but then also ended up hauling away… which was actually nice that it happened at once rather than having someone else come out later that afternoon to haul away. However, they shut off the water to my kitchen sink and didn’t cap off the water lines so there was a pretty significant leak in my basement due to this. The guys who came to install the new dishwasher 6/28 were fantastic which was a breath of fresh air after this disaster. Again, I love the product itself but will never order an appliance from Best Buy again due to this experience.

They were very professional. A previous installation crew was very much in a rush and said they install it because we didn't have the correct length in hose connect which need to be replaced. The next crew had no problem using the existing connection.

The guys installing the dishwasher were fast and efficient. They were able to answer any questions regarding the installation and use.

these guys were amazing. Fast, efficient and professional

Cleans dishes as accepted. Very low noise. Large capacity that you can stack tons of dishes.

The guys who delivered and installed did their work quickly and I keep double-checking for leaks and still none!

Installers did a great job. They were very fast and know what they were doing.

Great product by Samsung very quite while operating. Has plenty of room and I like the way the basket has slots in it for the silver ware.

So very quiet. Love how it leaves the dishes so sparking, and does just as great on pots and pans. We purchased this dishwasher because the space in our kitchen was small after we remodel it. So we were not able to just buy any on the floor. We were told Bosch makes a small one and was ADA approved. At this point, we were happy to get one that fits. I never would have bought a Bosch, as we wanted another brand. I am so happy we did.

Washer was installed properly but they neglected to do the door reversal and just switched the washer and dryer.

I bought a new dishwasher at Best Buy and it was not installed correctly. The screws holding in place were crooked so it scratched the top of the dishwasher. The dishwasher wasn't balanced,so it didn't work well. Best Buy sent a new dishwasher and it was installed correctly and works perfectly. Both times the installers were very nice and professional.

these installers were prompt, neat , and seem to know their business. our install took less than an hour and the dishwasher has been working well.

Te dishwasher is faster and quieter than I thought I would get sat this price point. Tre cutlery basket should have more compartments.

Order Bosch dishwasher. First one did not work well and had a smell after operating. Best Buy replace with a new Dishwasher which appears to be working well. Customer service was great! Thank you.