Customer Ratings & Reviews

Great dishwasher! Perfect performance. Love the three racks

Installers called and advised they were on their way and they were on time within the time they said they would be. They both worked in tandem to remove the old dishwasher and also set up the new dishwasher using the install kit that had to be purchased. After getting the new dishwasher ready for installing, they secured it in place and connected it to the plumbing. They turned it on and checked for leaks and explained the various features on it went over the manual briefly. They removed the old one and debris. Job well done !!!

The installers did a good job, quickly. Most importantly there were no leaks.

They delivered the dishwasher and put it in the kitchen.They were walking off when I asked about the free installation and they said what free installation?Long story short it was not installed for another week but it works well.Apparently the sales did not push the free installation button on the computer after a few calls it was fixed a week later!

Overall quick installation. No issues or concerns to report.

The installers were professional and informative. My dishwasher was installed in about 40 minutes. They walked me through how to use the dishwasher and even gave me demonstrations and tips for how to get dry dishes.

The guys arrives promptly and communicated well. The installation was quick and easy. Everything went well except I noticed the new water outlet attached to the sink was slightly crooked as part of the rubber was pulled down too far upon install. Not enough for me to mess with it, but still not great. Everything else was great.

Originally the appointment slot was anywhere from 12 pm to 8 pm. Then revised to 5 pm to 7 pm. The technician showed up at 8:30 pm although he gave us a call at 7:45 pm saying he is running behind schedule. He asked me that he wants to use the garage to prep the new appliance because there is not much of light outside. So I removed my new car from the garage and obliged him. He and his assistant did NOT carry any floor protection for the kitchen floor to prevent any scratches. He asked me for some towels so that he can wipe out the water coming from the drain and the hot water pipe from the old unit while disassembling. So I gave him 4 towels for his use. Installation went well although so late in the night. I suggest in future Best Buy should not give any appointment for any customer after sunset. Next morning I found there were lots of scratches on the wooden floor in the kitchen.

delivered as promised, machine installation smoothly and machine run quiet.I am very satisfied with the performance of this dishwasher

The installation of my Kitchen Aide dish washer was eventful. Upon first glance the men stated that the plumbing needed to be changed. They showed me why and stated I could get my plumber or a friend to do the job. I must have showed concern. Here I am expecting a new washer. The lead man stated they could do the job and I jumped on it. Within one hour my washer was fully installed and running.

I had a very good experience. The two person crew were very professional, quick, and clean. They tested everything before leaving.

I loved the updates from the moment I scheduled my appointment to the day of the service. The day of the service I got a call that the installers could arrive a little early which was perfect! The two installers were very respectful and professional. They answered all of my questions, made sure everything was done and leveled to the specs and my liking. Great crew! I will use Best Buy installers without hesitation!

The gentleman were very quick and thorough of installing it. They called me a head of time to give me a better ETA which helped out a lot. Very courteous and outstanding gentleman.

Quiet and cleans even the nastiest dishes clean. Where I did have issues was with the installation. After waiting most of the day, found an email from the installer saying he would not be coming. It was posted 1 hour prior to appointment and I found it 3 hours later. CalledbCustomer Service and they were right on top it, when I called and very apologetic. The dishwasher was installed the following day and I was given a gift card for my inconvenience. Will definitely buy from them again.

The fellas were amazing. It only took 20 minutes to install the dishwasher. These guys really know what they are doing. One of them showed me how to use it properly within 5 minutes and it has been a great dishwasher I have ever had. Thank you to the installers and their expertise!

I cannot recommend enough the two guys who showed up to install our washer/dryer, stove and dishwasher! The two of them knew exactly what the other was thinking and finished the entire job in less than an hour and a half. Heck... at one point they were even finishing each other's sentences! It was like watching a highly choreographed dance. Best installers I've ever seen!

Dishwasher is super quiet cleans the dishes really good the top buttons are hidden just enough from the little ones who like to push them all

Installer did a great job installing my Bosch dishwasher. He noted Bosch dishwashers are a bit different than pretty much all the others on the market and need to be installed differently / require a different kit to be installed correctly. I'm glad he knew what he was doing...worth every penny to have it done right.

Chas, the installer, was punctual and did a great job. He was quick and efficient.

Fast and reliable, this is one of the best things about Best Buy, having excellent trained techs servicing their products!