Customer Ratings & Reviews

Great product great price great job. Professional and courteous

My dishwasher was installed with a 100% satisfaction rating from Best Buy. No complaints at all.

Outstanding job for installation. The person who came to install the unit was very professional and courteous.

Kick panel missing. Then had to call twice to find out when it was coming. Guy that put it in thought he was putting in a whole dishwasher. Then they couldn’t locate the part.

They came out and mounted and installed my dishwasher. Very professional job

I was very pleased with the installation. The installers were pleasant and worked quickly.

Very efficient and quick. Excellent service. Thank you!

Our installer was on time, polite and prepared. Did a great job.

Wonderful service. Only negative we encountered was that they tried to "up sell" us during the installation.

Dishwasher was not placed far enough back in the opening to replace the trim work, also the door Hass to be shoved closed.

Before he left he explained some of it its features making it very easy for us to know how to use.

Instillation was done in a timely matter and both workers were professional and plesant

Our installer, Kurt, was very professional and courteous. Would request him again for any new installs.

Samsung microwave connection, it was perfect product and size

Installers did a great job. Made adjustments that I requested and left everything neat and clean

As always, Best Buy and the Geek Squad did a terrific job.

Installation was fine. However, somehow, installer cancelled, or missed appointment the 1st. time. Still not clear what happened there?

Team came in and handled the install with a breeze

I don't think I will ever buy anything again from Best Buy that needs to be installed. They originally installed a broken, open box dishwasher that I didn't order. I only found out it was open box when it didn't work and the employee who installed it said, "What do you want? You bought open box!" He was then able to get it to work. I called Best Buy and told them. It worked for 2 days, and then stopped working. They then sent someone else out to my house to fix it while I waited for the dishwasher I ordered to come in. That person said there was no way to fix the dishwasher. Finally, the person was on his way to install my new dishwasher, and that person told me he only picked up and delivered. He couldn't uninstall the broken dishwasher and install the new one. All along the way, when I asked to speak to a supervisor, the Customer Service Representative told me no one was available, and a supervisor would contact me. Of course no one did. I went into the store at one point and talked to the Manager of Appliances, and he told me he couldn't do anything, because they use a 3rd party to install. I had to contact the CEO of Best Buy to get someone to do the right thing. Then they sent out someone with my new dishwasher who could install it and take the broken one away. What a nightmare!

Usually do these myself, but this time I couldn't. Installer was courteous and quick. Happy with the install