Customer Ratings & Reviews

So far the dish washer works great. No problem and the people who install it did a great and quick job.

The dish washer installer, Anthony was excellent as he needed to do some rearranging of the wires to accommodate outlet location. He was extremely knowledgeable and personable. He provided for a great install experience. Thank you, Andrew Olem

They came in, they installed and set up the dishwasher very quickly. It was fast and professional. They answered any questions we had. We are very happy woth the install.

Best Buy technician came on time. Took out our old dishwasher to haul it away. Seemed to install new kitchen aid easily and quickly. Did not leave a mess. We bought the best buy plan where you dont pay for installations or hauling old equipment away for a year

Carlos and his crew did a very professional job. They were in and out within the hour. That is disconnecting my old dishwasher and installing the new one.

Best Buy isn’t quite ready to provide full pkgs solutions when you purchase appliances online. I had to make many calls back to Best Buy. I had to go back into the store because the .com couldn’t fix the problem. I purchased the delivery, install and haul away package for a dishwasher. They wanted to take 3 days to accomplish the delivery, install and haul away. Who does this? This review is not against the service employees. They have no control over the process. The product is what I expected.

The installers were right on time and took great care to connect and position the dishwasher properly. They removed our old dishwasher smoothly and ensured our new one was in working order and that we knew how to use its full range of features before leaving. They did an excellent job!

The installation of my Kitchenaid Dishwasher was originally installed by Elliotts incorrectly so my door was catching the bottom plate and wasn’t opening all the way. I requested the company come back and they reinstalled and it works perfectly. I will say that trying to schedule with Best Buy through the Geek Squad was a nightmare and I would think twice about ever buying coverage through Geek Squad. Guy was hateful, scheduled an appointment at the wrong address and sent me a bill for $109 and never suggested I should talk to another dept since my original installation was four days before. Ultimately, the Customer Service of Best Buy helped me. Boo to you Geek Squad!!! My ratings are for the Elliotts Installation company not Geek Squad.

Our dishwasher install went great! They well extremely quick and professional! Our dishwasher works great!

I'm giving it 4 out of 5 stars because it is only 3 days old. It is very quiet and cleaned our old glasses well. Our old dishwasher was not cleaning very well and was quite loud. A friend had a bosch so I decided to pay more I hope in the long term it will be worth it. right now it certainly is.

The installers that came were called Those Guyz. they were amazing. They were on time and friendly. When my dishwasher caught on fire after 10 minutes, they were the only ones I could get in touch with. (best Buy has about a 1 hour phone process to talk to a human.) The installers answered my call, they got in touch with Best Buy and made them call me since it was a bad product. They called to check up on me. They installed the replacement dishwasher and stayed to run it to make sure there wasn't a fire on this one too. They care more about Best Buys customers than Best Buy does

Installers were on time, very professional and very knowledgeable and helpful. Highly recommended!

We were impressed and happy with the installation service. They called ahead and arrived on time. The two installers were careful with the removal and the new install. In addition to being competent with the installation the two gentlemen were courteous and friendly (like family). The installers provided helpful startup advice. They also provided assurance that our purchase was of good quality. Everything is working just fine! We are "peace of mind" Best Buy loyalist.

If I installed this on my own, it would take weeks. Geek Squad is super-quick and does a bang-up job.

The gentleman that removed/installed our appliances was very friendly, personable and knowledgable. Wasted no time in completing the job and cleaned up after completion. My reason for only giving 4 stars is that, in my opinion, this job requires more than one person to perfomr in a safe manner.

The installation was performed by a single individual promptly and professionally. The remove was as well. He was very friendly, respectful and a pleasure to have in our home for the service.

The service team that Best buy provided for my dishwasher install were amazing. They did an excellent job, were on-time and very friendly.

I have not run the dishwasher myself yet, however I literally did not know it was running during the installer's initial test run until he told me. I also purchased this dishwasher because of the adjustable rack features it provided and the under-the-counter flush mount and operating buttons.

The workers had a bit of trouble installing the dishwasher but got it in well enough and it looks great. It took a little longer than I think they anticipated but they were knowledgeable and efficient.

They were here on time and very efficient. Went right to work. Found one screw after they left that had fallen out of cabinet. Clean and fast. Tested everything and made sure there were no leaks. Did a wonderful job.