Customer Ratings & Reviews

Excellent install. Working well and fits into existing space without any issues. Friendly service.

Our dishwasher was never delivered or installed after 2 appointments. The first of which they canceled at 5 PM, stating that the dishwasher was not there at the warehouse when they went to pick it up and then on December 4th waited home all day for them to deliver the dishwasher as scheduled and install it, and all we got was an installation kit. No dishwasher was ever installed or brought to the house. We got nothing but the runaround from Best Buy's customer service. They have not canceled the order as we asked them to since they obviously could not get it here and they have not removed it from the credit card. We will never go through Best Buy for anything again.

Samsung dishwasher is super quiet, sometimes can't tell if it's running. Easy to use and efficient.

Very professional. Called to set arrival window, then called to ask if it was OK if they were a little early. Quick installation, excellent work, good explanation of features and operation. I was really impressed with this delivery and installation.

Thank you to Chris and Chris out of Atlanta for your patience in removing the old diswahsher and your expertise in the installation of my new Cafe. Best Buy’s all day wait was a bit much but im glad for the service. I will be returning the $35 Install Kit which is never needed on this model.

Outstanding installation of my dishwasher purchased at Best Buy. The installer was on time, wore a mask when he saw I had one on, changed the fittings, replaced the existing washer, tested it, answered some questions, cleaned up, & smiled

It is very functional, quiet and efficient. I love the adjustable trays and the silverware on the door.

We bought a dishwasher from Lowe's in the beginning of May and couldn't find a reasonable estimate to install it from scratch (its called a "virgin install). So I found BestBuy's services on HomeAdvisor.com, and scheduled for them to come out to do an estimate. They did, it was reasonable, but when I called to schedule the install, they said that the dishwasher had to be purchased from Best Buy, which I was never told originally. So we took it back to Lowe's and repurchased from Best Buy, scheduled the install. It was delivered and was damaged so was taken back. Then scheduled again but they hadn't allotted the correct amount of time to do the total install so they were supposed to call me back but never did. A week went by and I called 3 times to reschedule. Finally did, 2 MONTHS after I originally bought it. The work was done by J&D Contractors, and was excellent. Very satisfied with the work. However, the process to just get the work done was stressful and inconvenient. I was also charged an install fee of $150 from Best Buy, but also paid the total estimate I received to the contractor directly. So I paid Best Buy for work that they didn't do.

We had two dishwashers installed by Best Buy and they did a great job.

Beautiful machine. Washes well but most of all, extremely quiet. I have to look back at it to be sure I hit the start button!

I did a lot of research before I purchased my new kitchenaid dishwasher. I wanted a dishwasher that received great reviews, cleaned the dishes well and was very quiet. I have purchased many dishwashers over the years because I moved several times. This dishwasher is the best dishwasher I have ever had. It cleans so well and it is so quiet, I can’t even tell it is on. Jake and Mike did a great job installing the dishwasher too.

I had Best Buy deliver and install a new dishwasher. Three men showed up, removed my old one, brought my plumbing up to code, installed the new one, tested it and cleaned up and out the door in 30 minutes. Very professional and polite.

The installer was not a Best Buy employee but he did a great job on my installation. No issues or leaks.

Well worth the cost. The team was respectful, very knowledgeable and helpful. We removed the old dishwasher and did the necessary drilling of holes for installation of the waterline. The team was very quick and efficient. They tested it before they left to make sure it was working.

The service men arrived on time when they said they would. Brody and Jake knew what they were doing so the whole installation was quick. They cleaned up afterwards too. They also explained how to use it cause I don't like to read instructions.

Excellent and professional service. Meticulous in his work. He could have used a helper but he did the work of 2 men

THis guy was wonderful. He was swift and efficient

We bought a new dishwasher that included installation, done by two geek squad members. They did a quick removal of our old one (we did pay $25 for that) and did a great install as it required some precise placement in the existing opening to clear the stove door. And they explained all the features and customized cycles. And done in less than an hour!

Tony and his helper did a fantastic job of removing our old dishwasher and installing the new one. They clearly explained what they needed to do and set about the job quickly. They went over the features of the dishwasher after installation and we have been very happy with their work. We will be calling these guys when we need to replace our washer and dryer. They make the process so simple. Thanks!

Technician had to remove first dishwasher because it didn't fit, and then install new dishwasher, which he was able to do. He let me know when he was coming, and was on time. Very much appreciated!!