Customer Ratings & Reviews

Taking mine back.. had gimble overload issues Looks like its a common problem with this type of aircraft.

It was great when it wanted to hold signal for flight. I had to return to DJI for manufacturing isssues

My review is that this product is smart in the morning and stupid at night. The sensors and the return home button worked perfectly at the morning but at night they weren’t working and caused to crash the drone which I didn’t put a warranty and lost all my money in it.

good product still many glitches in programming hope they fix it

I have several drones, and none can hover like this one. This is my first drone for DJI, and I'm impressed. Video, photos if you decide to take one while flying, battery life, all good. It took me a second to get used to the controller, but I'm no time I was flying like a novice or beginner lol. Very nice, and if you get the bundle you will love yourself for it. One battery should last you about 20 to 30 mins, so having 3 is better. They charger is nice too, because it charges the battery that is closest to full first. So you can at least get it back in the air quickly. I don't recommend you fly on windy days, and remember to turn on guidance so you can avoid it bumping into things. There is a lot to learn, so take your time and be patient.. You will get better with time.

Does not fly as far as advertised, toothed than that great drone

They wouldn’t let me exchange at bestbuy Dothan. Very rude and lazy

My android device wont connect to the controller due to it being 3 years old.. so now have to get a new phone to operate it.. worked fine on my feinds iphone and my ipad pro and worked on my wifes android that is a year old

Took hours to figure out how to get it to work on Android. Malfunctioned after crash (not sure what to expect here). My review is mainly in reference to Android setup and support.

Drone loses signal in a clear line of site. Has sometimes done what it wanted. battery lasts about 18 minutes. they also do not stay charged

Flew it several times without a problem. Charged batteries individually as recommended on blogs. Last flight, battery about half charged. Flew it over a bay. Got warning of low battery and it automatically started to return to home. It flew for about 20 seconds and crashed into tree at water's edge. Had to use a pole to retrieve it. Landed in the water. Drone at DJI now to see what they will do for me.

Unfortunately my drone came with the incompatible gimbal IMU 40012 error. The only resolution (after various troubleshooting steps) is to send it to DJI for repair or replacement. This is the same issue that many Mavic Mini users reported when it was released late last year and seems to be an issue still. Time will tell if it's an ongoing issue with the Air 2 too. For now, I'll go for a refund and wait and see.

My drone showed up on the 11 and I was really happy but then I tried multiple ways to get it to connect to the controller it just would not connect so I took it over to Best Buy they said we are so sorry and we will have a new one delivered to you by the 22 even tho I bought this so I could take it with me on the 11 to vacation but i guess things don’t always turn out good

Not happy with the camera. So grainy and I've tried different settings. Low light sucks.

I bought this thing today, took it home, turned it on and it updated and flew it for 15 minutes or so. After that the controller lost the connection to the drone and I have been fighting it for the past 5 hours trying to get it working. It will not work no matter what I try. Refunding it tomorrow, buy anything else, this thing is trash.

Battery and charging issues from the get go.Returned to store.

Was not able to use 100 based on the purchase time.love over all works well.....

really nice drone except that the range is not a fraction of what they claim.

Worked for 2 flights then had problems and wouldn’t take off anymore

Called yesterday and saw that it was mailed on 9/7/20 to service center and they said they just got it today and will be working on it. We were told us it would be 2 -3 weeks and it is already that and they JUST started working on it today. How much longer will we have to wait?????