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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2298 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Camera Quality

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers appreciate the Mavic Air 2 Drone's impressive camera quality, ease of use, and compact size. Many also highlight the drone's good battery life and range, along with its stability and features. While some users wish for improved obstacle avoidance and additional sensors, the overall experience is largely positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 114 Showing 2,261-2,280 of 2,298 reviews
  • Rated 1 out of 5 stars

    Still great but very disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sold my Mavic Air and decided to upgrade to the new Mavic Air 2. Planned on live streaming to Facebook but later found out that DJI removed that feature from this drone. Very disappointed to say the least. That was one of the main features I was relying on from the drone.

    No, I would not recommend this to a friend
    • Brand response from DJI Support
      Posted .

      Dear customer, We apologize for any inconvenience caused.
      The live streaming function has been back after DJI FLY APP V1.4.12, please download the latest version from our website. Here is the link: https://www.dji.com/downloads/djiapp/dji-fly
      If you have any questions, you may contact us at any time through this link: https://www.dji.com/support?from=store_footer Thanks for your support and understanding. Best Regards, DJI Support DJISupport

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Amazing drone package for a beginner.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As the title says, I am a beginner to flying a drone. I was lucky enough to get my hands on the Mavic Air 2 Fly More combo and all I can say is, it's amazing. For under $1000 will get you a huge bang for the buck. The Mavic Air 2, 3 batteries, extra propellers, extra control sticks, 3 ND filters and a power charging bank that you can charge all 3 batteries at once all tucked inside a soft leather case. Quite a good deal. I would recommend this for anyone looking to get more air time. As a beginner this was contributory to me becoming a slightly better drone pilot, a little faster. I couldn't imagine flying for 30 minutes and then having to wait for the battery to charge to fly again. With the fly more combo, you fly for ~30 minutes, bring her down, change battery add a filter and fly some more....rinse and repeat for the last battery. In my opinion, the only real downfall is the bag could have been a little bit larger. I understand that the idea is for it to be compact, but jamming that much worth of drone things into a small soft bag makes me slightly nervous. I'll probably upgrade to an aftermarket hard case once I find one I like. Would the case stop me from getting this drone? No, this drone is legit. The Mavic Air 2 feels sturdy and substantial. It has some weight to it and feels well built. The controller is apparently different from previous DJI drones as the phone is attached to the top instead of the bottom. It may be weird to you if you were used to an older controller but it feel perfect to me. It makes sense to have the phone on the top, but I'm a noob and its all preference, I assume. Performance wise I am super impressed with the functionality of this little drone. A 1/2" sensor that can catch 4k video at 60fps, HDR photo/video, 8k hyperlapse, 48mp photo. It has some built in modes like Focus Track, where it tracks you from different angles all while avoiding obstacles and quickshots where you can achieve some pretty cool camera effects really easily with the push of a button. I sent the first real video I took to a few friends and they all were amazed, one said it looked like a movie. The user interface on the DJI Fly app takes a little getting used to, but I'm slowly getting the hang of it. I almost ran into a tree the other day trying to land and it started beeping and paused right where it was. It also has ADS-B that notifies you when there is an aircraft somewhere near you. I had this happen to me on my first flight. I was about 150 feet up and it notified me before I could hear or see the plane that would soon fly over. Crazy! This drone is supposed have a distance of around 6 miles away, no chance in me getting close to that but that's a pretty cool feature and speaks to the overall range of it. All in all, if you're looking to drop some cash on a drone and you want to be able to either fly it for around an hour before having to take it in and charge it? Get the fly more combo pack, you'll be amazed. Whether your a beginner like me or looking to upgrade your current drone, I absolutely recommend this product.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective item

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of the box, I received the dreaded "Gimbal Motor Overload" error message. Tried to follow all the trouble shooting steps on DJI website to no avail. I'm working with BestBuy now to get a replacement and will update my review when that one comes in

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    with the purchase but one of the 3 batteries went dead the first time I used it and won’t charge. DJI wants me to send the whole thing back and won’t accept just the battery.

    No, I would not recommend this to a friend
    • Brand response from DJI Support
      Posted .

      Dear customer,
      We apologize for any inconvenience caused. We will forward this to our designated teams and improve it in the future.
      If you have any questions, you may contact us at any time through this link: https://www.dji.com/support?from=store_footer
      Thanks for your support and understanding.
      Best Regards,
      DJI Support DJISupport

  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This DJI drone needs more time out in production this is my second one and the first one would not work it said that the serial number was not in dji system but besides that it’s a great product.

    No, I would not recommend this to a friend
    • Brand response from DJI Support
      Posted .

      Dear customer,
      We apologize for any inconvenience caused. If you encountered any issue with our products?
      You may contact us at any time through this email address: support @dji.com
      Thanks for your support and understanding.
      Best Regards,DJI Support DJISupport

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    I recomend this to my riend!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great drone for casual activites, I would definately recomend if your new to drone flying grab the DJI Mavic Mini 2 to save money and to get more experience. This drone is just slightly bigger then the DJI Mavic Mini 2 and performs great. It takes quality pictures and videos inputs are smooth and has variteties of options to play with!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    DJI

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the quality of the camera and video!! 100% recommended!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    super descontenta

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    El drone me llego con el control dañado, no funciona y no se puede usar el drone sin control obvio.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Outdated

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drone has really really outdated technology. Get the mini pro 3 instead

    No, I would not recommend this to a friend
    • Brand response from DJI Support
      Posted .

      Dear customer,

      We totally appreciate your feeback with us. The DJI Mavic Air 2 takes power and portability to the next level, offering advanced features in a compact form factor. Intelligent shooting fucntions and excellent image quality put aerial masterpieces within reach. Also, this unit has its own unique feature that the other version don't have.

      Should you any further assistance, please feel free to contact our DJIsupport at https://www.dji.com/support, we are always here to help.

      Best regards,
      DJI Support DJISupport

  • Rated 1 out of 5 stars

    missing parts!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this from the Merrillville store and it came with several missing components from the fly more kit. Called and no answer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible imagine and video quality. Not professional grade. Good for beginners and hobbyist. Cellphone quality images.

    No, I would not recommend this to a friend
    • Brand response from DJI Support
      Posted .

      Dear customer,
      We apologize for any inconvenience caused. If you have any questions, you may contact us at any time through this link: https://www.dji.com/support?from=store_footer
      Thanks for your support and understanding.
      Best Regards,
      DJI Support DJISupport

  • Rated 1 out of 5 stars

    They want give me a replacement drone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It flex away and DJI wouldn’t make it right and neither would best buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    someting missing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I open up and more than one park is missing . remote control charging cable is missing in the box fxxxxx

    No, I would not recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Excellent drone for first time flyer

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rather than go through the long list of features, this review will focus on what it’s like to be a first time drone owner as an advanced amateur photographer. Lots of photo hobbyists like me are now interested in capturing aerial landscapes, and perhaps expanding into video as well. TL;DR the Mavic Air 2 is a good foray for a first time drone owner, especially if you get the Fly More package. The biggest downside is it uses a 0.5” CMOS sensor, which generates a 12 MP image. With clever engineering, it can shoot at 48 MP as well. I normally takes photos with an APS-C DSLR, and its 1.11” sensor delivers fantastic images, with little noise in low light or shade. To get that level of quality here, you would have to upgrade to the more expensive Mavic 2 Pro. The second biggest downside is the aperture is fixed at f/2.8 for both photo and video, unlike the Mavic 2 Pro’s variable f/2.8 to f/11. And the final major downside is the Mavic Air 2 uses the consumer oriented DJI Fly app instead of the more advanced DJI Go app used by the Mavic 2 Pro and original Mavic Air. So even if you’re willing work with the narrower hardware capability, the software (and perhaps firmware) doesn't let you stretch it to its full use. For example, you cannot tweak the video capture settings for saturation, sharpness and contrast in order to record a less “crispy” movie. And, more importantly, you cannot fly by waypoints (except in 8k hyperlapse) to pre-define your flight path. I hope waypoints will be added in a software update, as was the case with the original Mavic Air. Now that the downsides are out of the way, there’s a lot to like about this drone. It has a nice selection of pre-defined video shots you can use, as well as auto-sensing photo shots. So while you won’t use this to film an epic NatGeo documentary, it will be more than sufficient to get excellent travel videos and photos. If you get Mavic Air 2, know it will perform best in a narrower set of conditions than the Mavic 2 Pro. But, when it does that, the results are very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great first time flyier drone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Drone. I am new to flying a drone and this has tons of feather that my friends doesn't that he picket up from a non big name drone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DJI Mavic Air 2

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Drone, it's lightweight and easy to fly. I recommend for beginners

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stable easy to learn amazingly fun for both personal and commercial use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flying high

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not think I would like flying this drone but I did! I bought this back in 2021 and it has been getting air time ever since. This model was brand new at the time so I’m definitely looking forward to upgrading very soon. #stillflyinghigh

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Drone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product I love use it it everyday best thing ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Drone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and easy to use. Also got the warranty they sold me for a good price

    I would recommend this to a friend