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Customer Ratings & Reviews

Your price for this item is $919.99

Customer reviews

Rating 4.8 out of 5 stars with 334 reviews

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96%
would recommend
to a friend

Customers are saying

Customers commend the Mavic Air Quadcopter for its impressive video quality and ease of use, also noting its convenient size and generally affordable price. While some users wish for longer battery life, the drone's stability and range are frequently praised. A few users reported issues with the gimbal and some noise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-334 of 334 reviews
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Not ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not make it back in time the battery ran down so it fell and now dont work have not had it a month. Best buy did not exchange it and DJI is so hard to contact.

    No, I would not recommend this to a friend
    • Brand response from DJI Support
      Posted .

      Hi Stevie,

      You can contact DJI Support directly through the DJI website. Once you start a case the process moves pretty rapidly. DJISupport

  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    What the???

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well after 4 days, it needs constant updates. All the sensors get annoying. And now I have this battery error and it won’t let me fly at all.

    No, I would not recommend this to a friend
    • Brand response from DJI Support
      Posted .

      Hey Thumbs, sorry you're having some trouble with Mavic Air. There has currently only been one update released for Mavic Air so it's strange that you're getting constant updates. If the sensors are annoying, you can disable some of them in your aircraft settings. A battery error, however, is something you will need taken care of. Make sure to contact dji.com/support so we can get you a replacement asap! DJISupport

  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Beats All Expectations

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drone is Small but Mighty! I am a professional Drone Photographer in Arizona and put this to the test for the last 2 months. Photos- The camera looks small but in packs in the tech! The 4K video is truly stunning and can compete with higher end drones.\ Design- The Design of this is out of this world, the size which easily fits in your hand or pocket is a modern marvel. The arm and blades fold seamlessly into the body making it amazing for you adventures out there. Ease of use- This can be used by everyone from beginners to Advance users, Everyone will have a use. Just connect your phone and make sure everything is updated and your good to fly! Battery Life- It runs about 17 Minutes for me and I fly fast. With the Fly more bundle you get the extra batteries and charging hub. Charging batteries is quick and easy, only about 45 min to charge one! If you have questions I would be more then Happy to help! I have been a DJI user for over 4 Years now and I can say this is the best yet!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Had to return this drone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The flight time is too low for the money that I paid for this drone I went back to the store and got the zoom

    No, I would not recommend this to a friend
    • Brand response from DJI Support
      Posted .

      Hey Pame. It's unfortunate that the up to 21 minutes of flight time was not enough for your needs. There is only so much battery you can pack into such an incredibly small and feature packed aircraft. It's great that you were able to find another DJI aircraft that better satisfies your needs, though! DJISupport

  • Rated 1 out of 5 stars

    Works great until it crashes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Launched it from a dock after taking it on several successful flights . It immediately started wobbling then it a cement pillar then crashed in the water. Drone was not able to stay stable on it's own.

    No, I would not recommend this to a friend
    • Brand response from DJI Support
      Posted .

      Hi Tstreet,

      That's not normal. Have you sent the aircraft in for repair? If it was the aircrafts error it typically falls under warranty repair/replacement. DJISupport

  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    My opinion

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drone is everything you could ask for wrapped up in a very small form factor. Great range, truely rock solid in the air, and return to home works every time. I however do suggest you buy a extra battery or two due to the flight time capping off at around 18 minutes. I have owned this drone for around a year and not one time has it failed to deliver an awesome experience while flying.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    So much fun!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While nothing is ever completely perfect, for all intents and purposes, the Mavic Air gets 5 stars. I purchased this drone 2 weeks ago with very little experience flying these types of drones. By my 3rd flight, I had full confidence in the Mavic Air. It is super easy to fly. The video and picture quality is outstanding. I highly recommend this drone to ANY first time buyer with little or no drone flight experience. The technology built into the drone is worth the price alone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So small so portable and yet so powerful and camera is amazing too

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great for Business

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bring it everywhere especially while traveling, yes it produces great picture and content well enough for high paying clients. DJI is superb.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good Small Drone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect for beginning drone work. Compact, great camera features

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great drone but bad application

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drone is amazing with all integrated technology, but if you have an Android phone, think twice, check app review on Google Play and you will how bad app is, I lost the signal many times, app constantly crash, and despite having bought insurance, I lost my drone in a ravine, because Android app lost the signal, drone went crazy, app crashed and I could not recover my drone, insurance only applies when you send the drone, but not having it. If you have iphone / ipad, buy it surely, but if you have an Android phone, think twice, check DJI GO 4 app reviews on Google Play so you can see what I mean.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Gimbal

    Rated 1 out of 5 stars

    Expensive and useless

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this drone almost a year ago to take to Hawaii for my honeymoon. No crashes and to this day has less than 3 hours of flight time. I bought the fly more bundle in store and right after I came back from our trip past the return policy the drone has a gimbal overload issue. This is a known issue just look for it online. Now if I fly it the gimbal doesnt work properly and the video comes out horrible. Very expensive paper weight and disappointing

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 2 out of 5 stars

    Good but not great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the mavic air on February 13, and I have taken out about 6 times. I love the camera and the speed and all the function. The only bad thing about this is that I can only get 1500 feet range not the 6000 feet they advertised. I have done all my update and everything I can do and I can not get pass 1500 feet. I will take this drone to the middle of no where tomorrow morning to avoid any interference and if my range don't get better I will be driving straight to bestbuy to return it.

    No, I would not recommend this to a friend
    • Brand response from DJI Support
      Posted .

      Hey Francis, please update your review when you do that test! The signal from Mavic Air is subject to interference and some environments will bring the range down. Keep in mind it's always best to fly within line of sight. DJISupport

  • Cons mentioned:
    Gimbal

    Rated 1 out of 5 stars

    DONT BUY

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t broken out of the box dji has the worst customer service in the world not willing to help, they don’t care that they sent me a faulty $1000 drone gimble won’t work what so ever expected much more from such a reputable company, needless to say my first drone will be my last from them

    No, I would not recommend this to a friend
    • Brand response from DJI Support
      Posted .

      Hey Mike. We're really sorry you had frustrating interactions with our service department. Please be assured that your new aircraft is protected by a full manufacturer's warranty. If there was a problem with your drone we will repair or replace it as soon as possible. Please visit dji.com/support for multiple ways to get in contact with us. Thanks. DJISupport