Customer Ratings & Reviews

Your customer service rep was super helpful! he really helped me a lot.

I have this for awhile and took it everywhere we go

excellent drone, excellent price for the value highly recommended

Kind of pricey but the best thing I have bought. Fun and reliable!

Nice and compact with great features and state of the art technology!

Was a gift for a love one and was pretty happy with this purchase

Upon opening the box, I discovered several missing parts: * The Mavic itself had only two of the four propellors installed. * The all-important Lightning cable (to use the remote controller with an iPhone) * The USB-C cable for those with newer iPhones, DJI phone support is not in the USA and they are powerless to simply send the missing parts. So, I had to send an email to DJI support *with pictures* to prove the parts were missing! For such an expensive item, this is poor support and very sloppy quality control at DJI.

Purchased for my husband. He loves flying it at the beach.

Love this drone. Over 50 crashes, it just won't die.

This is my favorite drone. So much in fact, this one is a spare.

I've done so much research into drones, this is by far the best ever.

This drone can do it all, 4k quality video and great stills!

The DJI Mavic pro has preformed flawlessly since I purchased it.

Amazing product!! So happy I got it. Can't wait to come back to BB!

I love to take aerial photography with it and video too.

I love my drone, its a Master piece. Pure engineering and technology

Great drone. Has many sensors for those “oops” moments. Just don’t forget to take off the camera cover and avoid getting close to objects. It doesn’t detect everything.

Let’s start this off by saying this is the first time I’ve ever shopped with Best Buy and I took out a Best Buy credit card for this $1000 purchase and was let down several times. My first drone came in with faulty software causing it to crash over 20 yards away from me while using its flight mode “return to home” on its maiden flight (7 minutes of total flight time) The replacement drone I was sent did fine for a week then was left in a safe location for a week and when I tried to use it it also had a “software issue” that caused the drone to lose contact with the gimbal and intermittent video feed. The third and final attempt. This drone was sent to my via ups and when it was received I opened the drone to fine all “protective” stickers were already leaked of. as well as the propellers were placed on it wrong and the chargers were unwrapped and sloppily put in the box. This was an obviously used product. When trying to return the product it took my 12 hours of talking to representatives. Three trips to the store. Mailing the drone off and still not getting a full refund. After 5 more calls and two “supervisors” I have now reached a full refund and will refrain from shopping Best Buy in the future.

works really well. very smart. like the color. pretty cool.

I love it. Great purchase prince n item Best Buy better then amzon