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Customer reviews

Rating 4.8 out of 5 stars with 2828 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are delighted by the Mavic Pro Quadcopter's ease of use and impressive camera quality, frequently praising its size and stability. However, some users point to the price as a significant drawback, and others mention challenges with wind resistance and occasional software issues. While flight time is generally considered positive, concerns about the drone's sensor limitations and noise level have also been raised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 139 Showing 2,761-2,780 of 2,827 reviews
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    May be the best "toy" I've ever owned

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is so much fun to fly and there is not much of a learning curve. Before I bought this drone, I had never flown a quad of any kind. Not even an RC plane. Ever. I've flown this many, many times since I bought it 8 months ago and I've never crashed it. The thing is amazing. The video quality is great, even at 1080, but I almost always record in 4K. And with constant updates to the software and firmware, new features and tools are always being added.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Range issues.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Line-of-sight - drone would not go further that 0.5 miles. Adjusted antennas and still same issue. Not as advertised.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its way to pricey it.work just ok nothing great for the prices

    I would recommend this to a friend
    • Brand response from DJI Support
      Posted .

      Hey Felicia. Sorry you didn't think Mavic Pro lived up to your expectations. Although Mavic Pro is a 2 year old drone, it still is a marvel of engineering giving you one of the most powerful aircrafts possible in such a portable form factor. DJISupport

  • Rated 1 out of 5 stars

    Upset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pretty upset with the drone and Best Buy. My micro sd card got stuck. Couldn’t get it out. Came to Best Buy and none of them couldn’t get it out. So they said they can either give me money back for drone or the card. Obviously I took the money back for the drone but I lost a 128gb card. That cost me money too.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great Drone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Receiver couldn't work only after a week, too many bugs. A great software may solve the problems

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Ease of use

    Rated 5 out of 5 stars

    Fantastic Fun

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Mavic Pro is my first real drone and I bought it based in my brother's recommendation. He is an experienced commercial drone pilot and said the Mavic was the drone to buy and he was right. Super easy to fly, and packed full of high tech features that I have since learned are usually only found in more expensive drones. The camera is very good and the battery life is pretty close to what DJI claims. I bought a sunshade for the controller which helps see the app on my phone. Overall the controller is good although the way the phone clamps in with the short little cable is a bit awkward. I may purchase an expanded phone/tablet clamp in the future. Overall I am extremely pleased with this drone and highly recommend it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Piece of junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all. It only connects to remote whenever it wants to. Second it doesn’t film 4k at 60 fps. Not even 2.7k!!! I would return it but I didn’t really use it until after the return date. Sucks. Go with the phantom 4 advanced or pro

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Size

    Rated 5 out of 5 stars

    Great DJI Drone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my DJI Mavic I walked into Best Buy knowing its sold out everywhere but I asked and the guy said he had 1 fly more combo I couldn't believe it best 1299.00$ I have ever spent. I waited for this drone to be released because of its size and portability and I am glad I did I take it everywhere with me just incase so I can get that once in a life time shot. So easy to fly and setup and the fly more combo comes with 3 battery's and care charger and case cant go wrong !!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No really good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second day my control have issues to conect and now i cant fly the drone i stuck with almost 1000 dolars drone and i cant fly i try tonget help and ether best buy employes say cant help nonwarranty or nothing for the store

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to give this only 1 star only because I did not get to fly it with the remote. Straight out the box the remote was defective and after reading so many issues with it I returned for a Phantom 4 Pro

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use, Size

    Rated 5 out of 5 stars

    Pocket size professional

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Mavic is awesome!! Excellent photo quality and easy controls make even an amateur look good. Its compact size fits in almost any bag making it easy to travel with, and the intelligent flight modes are far above any other brand out there.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy if you have an Android

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not connect or stay connected to Android devices. Don't waste your money like I did

    No, I would not recommend this to a friend
    • Brand response from DJI Support
      Posted .

      Hey Aemeclipse99. Sorry you had trouble using your Android phone. When using a smart device to run DJI GO 4, it's important to have a device that at best is on our "recommended device" list and at worst is powerful enough to run the app smoothly. If your having issues, please contact our support team for help! DJISupport

  • Rated 1 out of 5 stars

    Broken

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Malfunction after a couple of times used, without crashes. Support of BestBuy doesn't answer.

    No, I would not recommend this to a friend
    • Brand response from DJI Support
      Posted .

      Please contact DJI customer service at http://www.dji.com/support for support help. We'll get this sorted out for you if there was a malfunction caused by the hardware. Thank you. DJISupport

  • Rated 1 out of 5 stars

    Choose another gift.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Choose another with a dedicated remote control....

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality, Stability

    Rated 5 out of 5 stars

    AMAZING!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had many drones and this one is definitely the best drone I have ever used. I own a phantom 4 and this drone is MUCH easier to take with you and setup. People will tell you that this drone is too small and it can't handle the wind or take good pictures... THEY ARE VERY MISINFORMED. This drone is ROCK solid in the air, and it takes amazing shots. The camera does need to be tapped so it can focus, but it's a great camera. The camera on the phantom 4 is a tiny bit better, but not that much better.I am VERY impressed with the drone. I really recommend this drone to anyone who loves to fly quadcopters.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Stability

    Rated 5 out of 5 stars

    Best drone on the market

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was highly skeptical of the quality of this drone. However after flying it for a 5 minutes you quickly realize that this guy is a beast. It is super stable, the camera takes crystal clear shots, and on sport mode this thing really moves.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Lost two of them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lost two of them one due to probaler error and the second for battery die .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    hard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very complicated to setup not clear directions still not set up yet

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't fly past a mile with out it starting to fail.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality, Size

    Rated 5 out of 5 stars

    Fantastic Drone!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from a Yuneec 4K and to this little beast it is night and day, especially set up and flight! Its fast its small and quick! great camera when set up correctly.

    I would recommend this to a friend