Customer Ratings & Reviews
- Model:
- CP.PT.000500
- SKU:
- 5621780
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are delighted by the Mavic Pro Quadcopter's ease of use and impressive camera quality, frequently praising its size and stability. However, some users point to the price as a significant drawback, and others mention challenges with wind resistance and occasional software issues. While flight time is generally considered positive, concerns about the drone's sensor limitations and noise level have also been raised.
This summary was generated by AI based on customer reviews.
Warning DO NOT WASTE YOUR $
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We read all of the directions carefully and followed them to the letter. On the first attempt to fly, in beginner's mode, the drone popped up hovered at about 4 feet for a minute, was unresponsive and then shot up 50 feet in the air where it hovered, disconnected from the remote, unresponsive until the battery died and then it fell straight to the ground crashing into pieces. Best Buy DOES NOT stand by the products that they sell!!! Took it back with in 24 hours of purchase and they told us we had to contact the manufacturer. DO NOT PURCHASE!!!!!!!!!!!!!!!
No, I would not recommend this to a friendDJI Mavic is a DJI Mess!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased my Mavic Pro November 3rd and received it December 15th. I opened up the box and saw this beauty of a drone. It was very compact, sleek, and did not have a cheap feel to it. I thought this was thee drone. Before my first flight I got an ESC warning, or Electronic Speed Control, this is considered a very serious warning. I rebooted the drone and the error went away. I flew my Mavic and loved it. I flew that drone a total of 9 times and received 4 ESC warnings. I contacted DJI and they said that was abnormal. Rather than wait for a long replacement I decided to just return this drone and buy one again when Best Buy had them. When I took mine in to return it, Best Buy informed me they had 2 Mavic drones in the back!! Unbelievable since they are backordered!! I was so happy, I exchanged my drone for a new one and took it home to fly. I updated the latest firmware, Calibrated the IMU and Compass. I took it out to fly, as soon as the Mavic lifted off, it took control of itself and flew right in a wall.That was my first drone crash ever, I own another DJI drone... I tried to regain control over the Mavic but the drone would not respond. 2 Mavic Drones with 2 major problems. The Mavic was perfect for everything I wanted, but 2 for 2 is enough to make me walk away. If you do purchase this drone just be careful, I recommend your first few flights to be in an open field to see if it has any issues. Best Buy was vey professional and took back my drone without a hassle, I think I am the first person to return two Mavic drones in one day. It has a great design and idea behind it, but it just did not work out for me.
No, I would not recommend this to a friendPOOR CHOICE FOR A DRONE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.During set up you must create an account at their website, after do9ing this it should work. IT DOES NOT. The drone and controller do not communicate, The remote displays UNACTIVATED. Their site says you need to register an account and activate the drone. Tried that earlier, Very difficult to get onto their site and after registration still get the UNACTIVATED If this is not resolved to my satisfaction I will be returning this item and going with a different brand.VERY UNHAPPY
No, I would not recommend this to a friendBrand response from DJI Support
Posted .Hello newdroneflyer. We are disheartened to hear that you're having trouble with activation. We really want you to have a delightful experience with your new aircraft like the multitude of Mavic Pro enthusiasts around the globe! Have you taken a look at our instructional video which demonstrates the process at https://www.youtube.com/watch?v=s9HLWkM8Bg8 . During the activation process, do check that you have a good wifi connection at home/work if your smartphone is connecting to the Internet via wifi. Also check that the small 'Control Mode Switch' on the right side of the aircraft is securely switched to 'RC' (see page 8 of the user manual for a pic - http://bit.ly/2p4OMyx) . Confirm that your smartphone is on the approved list of compatible devices found under 'APP/LIVE VIEW' at http://www.dji.com/mavic/info#specs . (In very isolated cases, some smartphones may require you to go into 'Developer options' and turn 'USB debugging' on). If you need further help, don't hesitate to reach out to our DJI Support team by phone, live online chat or email. Contact details are at http://www.dji.com/support. Thanks!
Instruction Manual
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gets a 1 for the smallest-can't read- fits in your palm-dumb instruction manual. Seriously, what were they thinking. So annoyed with just this part I returned it. I know, I know, I know. But if you pay 1k for something that you can't do the first step on (i.e READ, I mean actually be able to SEE the words directions then why keep it) . I'll end up crashing it....ha ha.
No, I would not recommend this to a friendBrand response from DJI Support
Posted .Hey Flyguy, although you're right that the included paper manual is not as great as it could be, we have created a large amount of incredibly detailed instructional content and tutorials guiding new pilots through the entire process of setting up, safely flying, and using all the great features packed in our drones. From videos, to gifs, to blog posts, we've got it all covered.
No Android products allowed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It would be really great if this actually worked with an Android phone. If you have an Android phone you need to find another brand, DJI does not work with Android phones and you will be forced to get an iPhone.
No, I would not recommend this to a friendBrand response from DJI Support
Posted .Sorry you did not have success using an Android phone. It should work perfectly with a large amount of Android phones. Please contact customer support if you are having issues. (I personally use and LG V30 and have been nothing but successful).
Terrible drone! Doesn't work still after days!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy this! Hours wasted trying to update and controller won't connect! Opt for another brand! Had mine several days and no flight yet! DJI support won't help! Returning mine!
No, I would not recommend this to a friendBrand response from DJI Support
Posted .Hello Dan523. Hopefully you were able to view our video demonstrating how to perform the update. We also have other very informative DJI Mavic Pro videos on our YouTube channel. We really hope you will give the DJI Mavic Pro another opportunity in the near future. (https://www.youtube.com/playlist?list=PL8-vxWY64sBNLusG0MvxD4Dm-tX4cnvzX).
bad service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.charged me for returning without telling me the charge
I would recommend this to a friend