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Customer Ratings & Reviews

$419.00

Customer reviews

Rating 4.8 out of 5 stars with 393 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers are delighted by the Osmo Action 5 Pro 4K Action Camera Adventure Bundle's video quality, battery life, and overall performance. Users also appreciate its ease of use and perfect size for an action camera. The stabilization system is another highlight that customers find outstanding. However, some customers have expressed concerns regarding the zoom functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 393 reviews
  • Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product! I has a voice command option that made it easy to use when riding our bike.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good camera for underwater. Gets a little distorted when filming people though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Low light capability is quite good.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low light capability is quite good. Best in the action camera segment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DJI Osmo Action 5 Pro Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and excellent picture. Really like the product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best one. Colors are amazing. Reliable and recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Everything perfect except its little bulky.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras quality was not to great. I feel the iphone 15 pro max was smoother.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    GoPro5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great toy for my travel, handy and excellent quality

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor description

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered the open box Excellent condition during the sale, arrived after a week with multiple missing parts so had to return it and boom prices are jacked up again and lost the discount not able to buy another one.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Sketchy terms

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera itself seems fine but the low number is because you are forced to agree to the terms that you might find ridiculous like agreeing to remote killing your camera and other access abilities. So this is more to let who ever considers this product know what they have to deal with before dropping 500 bucks

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy Customer Service Issue

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know DJI products and if someone registers the product and then returns it, it is locked to that account unless it is specifically removed from the account it was registered to. I cannot be factor reset or unattached by anyone else, even DJI. With that said, I purchased this unit as an excellent condition open box. However it came registered already. When I went to the store I had a Geek Squad and one Asst. Manager say they would just do an exchange. The box was clearly marked as an open box but they did not have any. When I returned to the counter with a new in box that took 20 mins to track down a floor associate for, the manager was no where to be found and the front counter associate made a stance that it could not be an even exchange. I somewhat get that even though I believe an excellent condition open box should be treated as new if it was sold with an issue, but instead of working with me to do an even exchange by accommodating a reorder of another excellent condition open box the front desk clerk made a scene about the return, for which I chose to just return it and order another one myself.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DJI osmo pocket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s like a gopro “waterproof” it says on the packaging so I put it in the water maybe not even a foot deep and I took it out doenst want to start anymore

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Missing accessories

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid for the EXCELLENT condition product only for it to arrive missing two accessories, no options anywhere on site to request they send a replacement for them. This is the second time i buy and pay for an EXCELLENT listed item only to receive a GOOD or POOR instead.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what i needed. It doesnt do close up time laps videos. Camera quality is good though

    No, I would not recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Stunning Clarity and Great Stabilization

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First and foremost, if you are uncomfortable downloading apps that aren't available in the Apple App Store or Google Play Store, DO NOT get a DJI product. You will have to download the APK from the DJI website and allow third party app downloads. Please also check the compatibility with your phone through their website to make sure you're able to download the software. This action camera is awesome with stunning clarity, great stabilization even without a gimble, and fantastic battery life. This model also comes with built in storage so no need to purchase a separate SD card on first use but I would still recommend to use an SD card so recording time can increase. I purchased an additional chest mount and have been using on my trail runs and mountain bike adventures. The stability on the trail runs is great but you have to toggle the extra stabilization option through the settings to get the best outcome on your video. If you have to film a fast moving subject, this action camera has extremely reliable subject tracking so you can stay on frame. I initially tried this with my dogs while they were playing and caught some incredibly hilarious moments. I am not a seasoned vlogger but I do like to travel and travel often with my wife. I recently took this action camera on a trip to Las Vegas and was able to capture certain aspects of our trip that I believed would be memorable. This bundle comes with 3 extra batteries, a charging case, a quick release adapter mount, an extension rod so you can hold the camera in front of you, and the microphone was phenomenal. Overall, I have had a lot of fun with this action camera and can't wait to use on my upcoming trip to Japan.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    This camera is AMAZING!!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DJI - -Osmo Action 5 Pro 4K Action Camera is a beast of an action camera. I really could not be more impressed by the camera itself. I have the Action 4 camera, and I thought that one was good. This one is not just good it is great. The video quality is superb beyond belief. Let's talk about the camera's unboxing. Of course, it's DJI so it comes in a very fancy box and the camera itself comes in its only box. Then the batteries and battery case come in their own box. Then if you're like me, I just destroy the boxes to get the items out of them. Once they were out, I realized I had to go buy a Micro SD card, so off to Best Buy I go to buy one. I put all the batteries on the charger while I did that, one battery was fully charged within approximately one hour. I put the camera in the protective case, after of course inserting the battery and MicroSD Card. Once it was on, it was time to open up the DJI App on the phone and follow the directions. The instructions were very easy to follow and understand. It did have to do some updates which took approximately 5 minutes. Once those were done, it was on to shoot a few videos. They came out absolutely Amazing. The video quality with normal hand shaking and person shaking (The camera was being held on by a chest piece adapter), the camera's built-in stabilizing is phenomenal. I was really impressed. I can't wait to use this, during the winter when snowboarding with my kids.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    My First Action Camera. Simple to Use

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first small action camera, and I was really excited to get it. I wanted something to capture video of me and my family when we’re out and about, and the Osmo Action 5 Pro is perfect for that. I love its small, compact size, which makes it easy to bring along on any outing. Setting up the Osmo Action 5 Pro was easy. It connected to my phone smoothly through the app, and after a quick firmware update, I was ready to start filming. I took the camera on a short hike near my house, and the video quality was fantastic. I’m not a professional, so this camera is perfect for my needs. The touch screen is responsive and precise, and the features are easy to understand and use. I haven’t tried the waterproof feature yet – I’m a little nervous to test it in the pool or ocean, but I’ll give it a shot soon. One of my favorite features is the dual screens. It’s great to be able to see what I’m filming or take a quick selfie without flipping the camera around. It’s easy to use, even when I need to adjust settings quickly. The battery lasts around 90 to 100 minutes for me before I need to switch it out, but that’s mostly because I’m filming in 4K. Overall highly recommend this for anyone looking for a small action camera.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never arrived

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item never arrived. I had the wrong address but caught it quick and called best buy within an hour of ordering and they said they got it changed. A month later and nothing has arrived and have not received any calls or updates.

    No, I would not recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Amazing little camera with so many features!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DJI Osmo Action 5 Pro 4K Action Camera with additional batteries and charging case are a direct competitor for other small cameras on the market, but with this bundle, you have the ability to record longer, and worry less about what you're capturing. Featuring touch screen panels on the front and back side of the camera, you are always in control. I chose to charge the batteries to full capacity before using - when I opened up the battery storage case, all three battery charge indicators were orange. I charged them till they were all green and then inserted them into the camera. To get the best set up, you need to download the DJI Mimo app, which will give you the ability to set up and configure your camera further, use your phone as another live screen, download and store your footage right away and many many more features. The camera, once set up has a really nice screen on the front and back, you can clearly see what is going on, they are very responsive as well. Being as the rear screen covers the whole camera, I choose to add screen protectors to the front screen, the back screen and also the lens of the camera as well to make sure they are all suitably protected. I've also installed the included 'cage' that goes around the camera for drop protection. I initially took some footage around my home, and I was absolutely most impressed with it's dark light, low light video capabilities. It really has the ability to capture stunning footage in low light situations with little to no artifacts on screen, low visible noise, but just great quality pictures. The first time I used it at an event was a Corvette meet, on a warm, bright sunny day, where the light compensation worked really well, showing superb detailing in chrome work on old Corvettes, that wasn't overblown or hunting for the right color balance, to vibrant blue skies around the whole event. 4K at 60fps was stunning, and the 'Rocksteady' feature, which while isn't a true image stabilization setting, did really smooth out the motion from me walking up and down the isles at the Corvette meet quite well indeed. It picked up nice, crisp audio along the way too, without the need for any additional mics or wind socks. The included onboard storage was absolutely fine for what I needed, but you can boost that with an additional memory card, and you can also download to a storage device or your phone quickly. The included selfie stick is nice, I wish it had a tripod stand integrated into it, that would be nice. It does come with a couple of adapters, to stick the camera onto surfaces like a helmet or the likes. And there are a whole host of mounting options available for the camera as well. Overall, I am extremely happy with the DJI Osmo Action 5 Pro camera, I will be using it in conjunction with a DJI Neo on an upcoming trip to the UK and look forward to grabbing a whole host of footage from both sources.

  • Rated 1 out of 5 stars

    Cant sync with cycling computer data

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Time stamp is messed up. DJI claims theyre trying to fix it since it was released and haven't.

    No, I would not recommend this to a friend