Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $129.00
The comparable value price is $129.99

Customer reviews

Rating 4.7 out of 5 stars with 292 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 292 reviews
  • Rated 5 out of 5 stars

    Best gimbal for bucks

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it, nice gimbal for affordable price. I bought this for my wife and she loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DJI always

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    King of phone gimbal products ! 100stars convenience , highly recommend for all beginners and experiences . Perfect !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Buy it now !

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. takes good stable video there’s so many features I have yet to get to all of them but over all I’m highly satisfied

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Item, poor services

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Gimbal. I don’t like how I ordered 2 camera systems prior that did not get delivered and Best Buy has refused to replace or refund. It makes everything I buy feel like I shouldn’t.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bad customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot cancel order through bestbuy customer service, nor changing shipping address. Very disappointed about their decisions on chosing an AI that isn’t fully capable of making any changes of the order, and refuse to connect with a representative. It’s a waste of your customers’ time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My first gimbal

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my very first gimbal, I love it, still getting used to it. Active tracking is a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazong prodcut

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVEEEEE it !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best product and service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its awsome.im international student from india i like it and also service of best buy thaku very much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am going to buy some more

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy for to get one of these for my son birthday

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gimbal.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gimbal is great watched alot of reviews on it and they all lived up to it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh…..

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall was not impressed. Have had others in the past which were much easier to use and got better results. Ended up returning

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    10/10 Highly Recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding product, the ability to charge your phone while using it is a game changer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a excellent product very functinal, Yes, I would buy it again and I recommend it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wont recommend

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gimbal itself is good, but it requires too much effort for someone who isn’t very tech-savvy.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    DJI

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it’s okay I couldn’t understand how to use it but if you know your stuff I’m sure you might like it. Just wasn’t for me

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No internet, no features!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an always connected device you can not unbox and setup in a remote location and use all features without internet and the dji app. i might assume the dji app may require a login. they private messaged me on aamzon and let me know that half of the features don't work AFTER i bought here.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Wouldn’t recommend

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve gotten DJI Gimbals in the past and I have a lot of different DJI equipment but this one was disappointing. I had a hard time locking on to people and the AI assisted would lock on to random people in the background while filming.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Gimbal malfunction

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device kept on resetting and phone wasn’t able to stay . And when it worked, the gimbal was to slow on following the action

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of Time & Money

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing rarely works as intended. The Bluetooth connection is unreliable. The app requires you to do training to make sense of the gimbal, when the features sometimes decide to work out of the app other times not at all. Doesn't work at all with my Apple Watch, and my iPhone 16 Pro seems to heavy for the mount.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Missing Cable, Terrible Service

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased an open-box one from Best Buy, and it arrived missing a crucial cable. I contacted online customer service, who assured me that my local store could easily resolve the issue. Unfortunately, that was far from the truth. When I went to the Secaucus Best Buy, the employee I spoke with was completely unhelpful. Instead of providing the correct replacement cable, they offered me a long, dirty, and completely inappropriate cable that was clearly not meant for my device. This is unacceptable! Not only was the item incomplete, but the local store's response was unprofessional and disrespectful. It's clear that Best Buy has no quality control for their open-box items and that their customer service is seriously lacking. I'm extremely disappointed with my experience and will be hesitant to purchase anything from Best Buy again, especially open-box items. I strongly advise others to avoid the same frustration and look elsewhere.

    No, I would not recommend this to a friend