Customer Ratings & Reviews

the camera great! Best Buy, NOT SO GREAT! I AM STILL ON A NOW 3+ HOUR PHONE CALL THAT IS NOT GOING WELL. TO PU IT MILDLY......I WILL NOT BE RE-UPPING MY TOTAL CARE MEMBERSHIP IN A FEW MO

Horrible customer support. I ordered an expensive DJI camera on the 11th of December and still haven't gotten it. Apparently a "refund" has been processed but to this day I still haven't gotten anything. I have spent hours upon hours on the phone with customer service and am being told the "backend" team is still reviewing it 5 weeks later. Im sure this will get deleted. If you are going to buy something from Best Buy it should be purchased in person and not over the internet.

Screen rotation stuck in portrait after 3 hours of use. It's a known defect after checking online.

Delayed delivery, problems with goods during transportation, unprofessional work

Just today, I was going to take it out to record some material, but there was no display on the screen. I thought it was out of power, but it turned out that it couldn't be charged, and there was no response.

I bought an open box priced item and it actually was all sealed up with all the original accessories. Maybe it was discounted because the box was barely scuffed up? This shoots 4k d- log, 120 fps slow motion in 10 bit, face tracking, product focus, time lapse, excellent low light, great sound, one inch sensor on a gimbal that all fits in your pocket! I owned the first generation of the Osmo Pocket, which in itself was fantastic at the time and I still use it, but this is completely 900 times improved and the image is unbelievable.

I love how compact it is for being on-the-go, it's user-friendly and films up to 4K 60 which I needed. Would recommend getting the extra battery but if you charge it overnight you'll probably be okay.

I bought this camera for my wife as a travel vlogger. It's a great camera. The quality is top tier. I would suggest buying all the protective gear you can because it is fragile.

I am so glad that I can pay and EXTRA $330 for the Creator Combo this year, now at $969 this year, $639 last year. That'll show 'em. Hey folks, buy these while you can, I see they are disappearing fast. Cool, the "Open Box" is only $25 less than new (June 2025) [ $100's more than it cost when it was first recently introduced AND no revisions!!]

Perfect for family videos! Compact and easy to use. Quality is amazing!

I do travel content and it’s pretty annoying having to carry around all my different gadgets. Decided to order this and it’s been game changing. Camera + gimbal all in one and it’s small so perfect for on the go

Nice little pocket camera that you can take everywhere as long as you are careful with water or breaking it. Just be gentle . Motion lapses and video tracking is why I got it and it works beautiful. I don't need the wireless mic

Outstanding, better than expected, great videos , will buy another one for Christmas

I am really enjoying capturing videos on family trips, vlogging. The clarity and ease of use is outstanding. The small foot print lets me bring it wvery time.

Best compact camera ever! Very convenient when I need to take photos and film an event

One the coolest cameras I have ever owned. Should mention I got the open box option to save a few bucks but the product was literally brand new.

The DJI Osmo pocket 3 is the best action camera and easiest to use for the value.

Perfect and easy to use for quick, high quality videos. The gimbal makes every video look professional.

Great camera. We love how steady it is and the auto following is great. Very easy to use.

This camera is exactly what I expected to be amazing