4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$619.99
Save $9.01
The comparable value is $629.00

Customer reviews

Rating 4.8 out of 5 stars with 2381 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are pleased with the excellent video quality and impressive portability of the product. They also appreciate its smooth stabilization, compact size, fantastic battery life, and overall performance, making it great for vlogging. However, some customers noted limitations with the gimbal's rotation and wished for better zoom capabilities. The absence of water resistance was also a point of concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 2,381 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Very good

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The problem is the zoom is very poor. But is very good camera.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    So different, takes getting used to

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This isn't really a fair review as I haven't figured it out yet and spent a lot of time with it. However, I would say it's fair in that if you aren't familiar with this type of format, it is going to take a lot of getting used to. Out of the box you aren't going to be able to use it for things like podcasting or even just filming regular video. The format is very strange. It shoots in wide angle and focuses up. So whatever you point it right at, it's' going to film higher up. For example if you point it at a person, it will film them from the waste up. I wanted to film installing new kitchen cabinets but it only filmed the top half of the room. My brother-in-law has one and he loves it but admits it is different. He said you have to go in and zoom and/or refocus to what you want it to capture. To me this doesn't seem intuitive. Finding where the necessary controls are, is going to take a bit. So it may be amazing. If so I will come revise the review but it is going to take some time to figure out and I haven't had the time. It's not ready out of the box in my experience. It's hard to say if I would recommend it until I get it working the way it needs to work but for now I would say no. At this price point it should be more user friendly.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    KEM Visionz

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a no brainer purchase for any content creator

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Perfect but…

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is awesome, but the joystick is kinda uncomfortable. As a webcam you can’t adjust settings. The microphone is amazing

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unable to fully used my device

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an open-box DJI Osmo Pocket 3 Creator Combo from bestbuy.com⁠� for nearly $700 because I trusted that “Open Box Excellent” meant the device had been properly inspected and reset before resale. Unfortunately, I later discovered the camera is still bound to another person’s DJI account, preventing me from fully binding it to my own account and accessing all features in the dji.com⁠�. DJI support informed me that only the original owner can remove the binding and advised me to contact Best Buy. When I reached out to Best Buy support, the agents acknowledged the issue but offered no real solution other than suggesting I visit a store. The chat also disconnected due to “technical difficulties,” leaving me without help or resolution. This should never happen with an “Open Box Excellent” product. Geek Squad is supposed to ensure devices are properly reset and ready for the next owner. Instead, I ended up with a camera I don’t fully control despite paying a premium price. Very disappointing experience with both quality control and customer support. I expected much better from Best Buy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great Camera

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really live how compact and convenient it is to shoot with this!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Love it!!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing video quality and photos! I didn’t expect the photo comes out great!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Awesome!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect to vlog our hike trips with our child. Great stability and quality.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great everyday camera

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use camera for anyone, not a lot of settings to get intimidated by.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I have made in a long time! Great video quality, well worth the money for creating content

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    great quality

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great quality, the picture and video is out of this world. My wife and I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Fire!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best pocket camera at all times. Vlogging at its finest!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Small Powerhouse!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this camera. It is super discret and I use this to film my Youtube videos.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing product.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its one of those things where you are like “I have no more excuses anymore to just press record.”

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great camera and microphone!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is perfect and mic2 is great too. Very satistied with purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for content creators on the go!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing and captures stunning HDR video and photos compared to an iPhone! Amazing in low light! Great buy!!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Awesome camera

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this little camera! It's amazing. It works great in horizontal and vertical formats.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great camera!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Great value, works as expected, makes a whole new world of creation possible.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Small and powerful

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very compact and powerful. It captured some amazing footage

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Can’t got wrong

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing. You will not be disappointed with this choice.

    I would recommend this to a friend