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Customer Ratings & Reviews

Model:
CP.PT.000312
SKU:
5046902
Your price for this item is $999.99

Customer reviews

Rating 4.7 out of 5 stars with 1027 reviews

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95%
would recommend
to a friend

Customers are saying

Customers are satisfied with the camera quality and ease of use of the Phantom 4 Quadcopter. The stability, obstacle avoidance, range, and other features are also well-received. However, some customers have expressed concerns about the battery life, price, and flight time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,027 of 1,027 reviews
  • Rated 1 out of 5 stars

    Terrbile product and support

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an amazing company...NOT I purchased a Phantom 4 on Amazon but through DJI for $800 in April 2017. I was flying the drone August of 2017. The home point was checked before the flight. The GPS was engaged. I flew the drone 500 feet up and 1,000 feet out from my position. The drone then lost connection with my tablet. I attempted a return home. The remote and tablet began sending the sound and display that the drone was returning home. The drone never returned home. Did a fly away. When I contacted DJI they reviewed all the data and told me the same thing. When the data was reviewed it showed the drone never landed and it was not pilot error. DJI offer to sell me another drone WITHOUT the remote, charging cord, or case. Just the drone for $1,099 with a 30% discount. This would cost as must as the last one I purchased complete. I would not buy anything from this company. They sell faulty products and then won't stand behind them!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Phantom 4 dead

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the phantom 4 because of the fly time and the safety features. The first time I flew it I let the battery get to 14 percent befor pressing the return home buttton. The drone flew right into a tree. After sending the drone to DJI they sent me a $300 bill. I was told do to the low battery the safety features did not work. If they try to deny I was told this I have them on recording. So you extended fly time is cut severely due to losing all of the safety features.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    NO DJI SUPPORT FOR "SPECIAL EDITION"

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in contact with DJI due to a small problem with my drone, they told me that there is no support for the Black Special Edition, also you can enroll to DJI Care, and there are no spare parts you can buy from them. Its a shame.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Months later, not had first flight yet.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been through 2 repairs directly with the manufacturer. Each repair has been unsuccessful, as a result I have yet to fly this product once since I purchased it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nice upgrade but not for the $

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headline says it all. Love DJI phantoms but this is getting Apple like crazy now. Fantastic drone but again, all goodness is null and void when basically the 3 does 99% of what the 4 does for another 1200 bucks, not seeing the value

    No, I would not recommend this to a friend
    • Brand response from DJI Support
      Posted .

      Hey Jimmy. The Phantom 4 is actually a huge step up from the Phantom 3. Some, but not all, of the fantastic features only available on the Phantom 4 are obstacle avoidance, longer flight times, more advanced flight modes like active track and sport mode, and much more stable flight. DJISupport

  • Rated 1 out of 5 stars

    Drone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've seen this exact Drone advertised on the Best Buy website for $899.99! I check everyday to see if it comes down to that price. Until it does I will not buy it, I already bought one as a gift at the store...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    WILL NOT FLY IN ANY RED ZONES

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will not fly in any RED Zones even if you have FAA or Tower Approval. This is per their own software that is used to operate the drone. It will not even start the engines.

    No, I would not recommend this to a friend
    • Brand response from DJI Support
      Posted .

      Please email [email protected] for authorization in NFZ areas. We can update your account to allow flight in previously inaccessible areas. DJISupport