Customer Ratings & Reviews
Customer reviews
Rating 4.9 out of 5 stars with 130 reviews
(130 customer reviews)to a friend
Rated 5 out of 5 stars
Pure Professionalism
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Walked me thru every aspect of the computer at setup.
I would recommend this to a friendRated 5 out of 5 stars
Nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of memory which was needed for backup of important data.
I would recommend this to a friendRated 4 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We usually have someone come out once a year to check things over. We hardly ever have real problems. We are satisfied with the folks who have come out; they are always very helpful.
I would recommend this to a friendRated 4 out of 5 stars
Basically very good. Information comes too fast.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wish there was a way to find out detailed instructions of how to use the items I got. I understood it when it was quickly explained to me but not afterwards.
I would recommend this to a friendRated 4 out of 5 stars
Great frig for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Better price than competiting business. Positive salesperson experience. Delivery team did a great job too.
I would recommend this to a friendRated 4 out of 5 stars
Still learning
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoying the quichness of the new computre and it is very flexible.
I would recommend this to a friendRated 4 out of 5 stars
Good service call
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nicolas Murray is an excellent tech. He found the problem quickly
I would recommend this to a friendRated 4 out of 5 stars
Always have Geek Squad on my back
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is so good to have Geek Squad there if you need help.
I would recommend this to a friendRated 3 out of 5 stars
tech goes to fast. doesn't explain
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech clears the problem to fast and doesn't explain . I need to make another appointment for a tech to come out again. Frustrating.
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate you taking the time to share this feedback with us. Our goal is to answer any questions you may have so you can get the most use out of your products, so it's discouraging to hear that was not reflected with this interaction. That said, we appreciate you letting us know so we can improve upon this in the future. If you need a Geek Squad Agent to come out out to your home, you can call (800) GEEK-SQUAD or (800) 433-5778 to get something scheduled. We do have a 90 day warranty on our services, so if there was an issue with our work an Agent can come out and re-do the service within that time frame without an additional cost. If it's a product that can be brought in store that you still have questions about you can schedule an appointment to bring it in and work with a Geek Squad Agent here: www.geeksquad.com/schedule.
Rated 3 out of 5 stars
Never get anyone on phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very tough to operate when every phone call takes 30 minutes to get someone on phone
No, I would not recommend this to a friend