Customer Ratings & Reviews
- Model:
- DTSH03
- SKU:
- 6643900
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the heating performance of the 20'' Portable Ceramic Space Heater, with many finding it to be very effective. The inclusion of safety features, such as the auto shut-off, is also appreciated by users.
This summary was generated by AI based on customer reviews.
Space heater
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent space heater, works really well, highly recommended
I would recommend this to a friendSimply works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome little heater that works and just gets the job done.
I would recommend this to a friendWarming a room
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works well, easy to use. Gets the job done. Would recommend.
I would recommend this to a friendIt’s good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We like it set on ECO. It works out great in the small room
I would recommend this to a friendThe Heater
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly for me. I strongly recommend this heater.
I would recommend this to a friendJust Okay!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even on the highest setting the blowers weren’t powerful enough to warm the room.
No, I would not recommend this to a friend
Yuhhhh
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thinks it is really good. Think my space was a little too big for it tho, so it took time to heat up the house.
I would recommend this to a friendHeater
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was never able to keep it on for more than 2 minutes. Kept popping the fuse.
No, I would not recommend this to a friendBrand response from Dreo
Posted .We’re very sorry to hear your heater kept tripping the fuse and wouldn’t stay on. This is not the experience we want for our customers and may indicate a problem with the unit or electrical compatibility.
For safety, please stop using the heater. Make sure it is plugged directly into a wall outlet (not an extension cord or power strip), and that it is the only high-powered device on that circuit.
If you have already checked these steps and the problem persists, please contact our support team using the email provided in your manual or by searching "DREO support" on Google. We can help with troubleshooting, a replacement, or a refund.
Thank you for bringing this to our attention—we want to make this right for you.
Waste of money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Waste of money. The thing keeps turning off after running for few minutes and flashes a PP error code. I'd have to unplug and plug it back in but it'll keep doing the same thing. I would have returned it but i threw away the box. Don't waste your money on this.
No, I would not recommend this to a friendBrand response from Dreo
Posted .We’re very sorry for your frustrating experience. The “PP” error code indicates plug overheat protection. Please make sure the heater is plugged directly into a wall outlet (not a power strip or extension cord) and that the plug and socket are in good condition.
If the issue persists even when using a different wall outlet, the unit may be defective. Even if you no longer have the box, please contact our support team using the email provided in your manual or by searching "DREO support" on Google. We can help you with troubleshooting, a replacement, or a refund if needed.
Thank you for bringing this to our attention—we want to make this right for you.
Brrr!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as should but did not put out very much heat! It was returned.
No, I would not recommend this to a friendFound a much smaller better heater than this
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not heat up at all. Returned. Very disappointed
No, I would not recommend this to a friendBrand response from Dreo
Posted .We’re sorry the heater did not provide enough warmth and that you were disappointed. For best heating performance, please make sure to close all doors and windows to reduce cold air entering the room, and set the heater to the highest setting (H3) or use ECO mode with a higher temperature.
If you ever decide to try another DREO heater or need assistance, please contact our support team using the email in your manual or by searching "DREO support" on Google. Thank you for your feedback—we’re here to help!
Very Disappointed with heater and Best Buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am dissappointed for a few reasons. First, it doesn't blow out hot air, it is tepid at the most. Secondly, when I tried to return it to Best Buy, they wouldn't accept it because the attempted return date was past their 14 day policy.
No, I would not recommend this to a friendBrand response from Dreo
Posted .We’re sorry to hear your heater didn’t provide the warmth you expected and about the difficulty returning it to Best Buy. Even if the store’s return window has closed, you can still reach out to our DREO support team using the email in your manual or by searching "DREO support" on Google. We’re here to help with troubleshooting, warranty support, or to discuss possible solutions such as a replacement or refund. Thank you for sharing your experience—we want to make this right for you.
Shut itself off.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for 10-15 minutes then shut itself off. Checked code and it's the plug getting warm. Tried another outlet on other side of room and same. Returned but missed the 2 week period so had to settle for a store credit. Not happy
No, I would not recommend this to a friendBrand response from Dreo
Posted .We’re very sorry for your experience and the inconvenience caused by the unit shutting off due to the plug overheating. Your safety is very important to us, and the plug should not become excessively warm during use.
If you encounter similar issues with any future DREO products, please contact our support team using the email provided in your manual or by searching "DREO support" on Google, even if the store return window has closed. We can assist with troubleshooting, replacement, or a refund if needed.
Dreo 20 - did not live up to its reputation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have not been able to get this to work. It trips off my electricity wherever it is plugged in. Was disappointed as it was listed as one of the best heaters to own.
No, I would not recommend this to a friendBrand response from Dreo
Posted .We’re very sorry to hear your heater is tripping your electricity wherever you plug it in. This is not the experience we want for our customers. For safety, please stop using the heater immediately.
If the heater is the only device on the outlet and it still trips your breaker, it may have a defect. Please contact our support team using the email provided in your manual or by searching "DREO support" on Google. We can assist with troubleshooting, replacement, or a refund.
Thank you for bringing this to our attention—we’re here to help and want to make this right for you.
Dreo tower space heater
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product continued to shut off repeatedly. Contacted manufacturer withvno response.
No, I would not recommend this to a friendBrand response from Dreo
Posted .We’re very sorry for the inconvenience and for any delay in our response. We do our best to reply as quickly as possible to all quality concerns. If you contacted us over the weekend, you may receive a reply on Monday. Thank you for your patience, and please know that we are here to help resolve any issues you have with your product. If you don’t receive a response soon, feel free to reach out again using the support email provided in your manual or by searching "DREO support" on Google.
Space heater
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It seemed like a good space heater until it stopped working.
No, I would not recommend this to a friendBrand response from Dreo
Posted .We’re very sorry to hear your space heater stopped working. This is not the experience we want for our customers. Please contact our support team using the email provided in your manual or by searching "DREO support" on Google. We’re here to help with troubleshooting, a replacement, or a refund if needed.
Thank you for bringing this to our attention—we want to make this right for you.
Useless
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keep shutting off even when I plug it into the wall by itself. Work at first but now doesn't work
No, I would not recommend this to a friendBrand response from Dreo
Posted .We’re sorry to hear your heater keeps shutting off, even when plugged directly into the wall. This may be due to a safety feature, an airflow blockage, or an internal issue.
Please try the following steps:
Place the heater at least 2 feet away from walls or furniture to allow proper airflow.
Check the air inlet and outlet for dust or debris and clean if necessary.
Unplug the heater for several minutes and then try again.
If the problem persists after these steps, please contact our support team using the email provided in your manual or by searching "DREO support" on Google. We’re here to help with troubleshooting, a replacement, or a refund if needed.
faulty device
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.there was something wrong with this item. it fried my outlet and blew out every fuse in several locations in my house. i have never had a portable heater do that.
No, I would not recommend this to a friendBrand response from Dreo
Posted .We are extremely sorry to hear about this dangerous experience. Your safety is our top priority, and what you described should never happen with our products.
Please do not use the heater again. We strongly encourage you to contact our support team immediately using the email provided in your manual or by searching "DREO support" on Google. Our team will prioritize your case for investigation and will provide a refund or replacement as needed. If possible, sharing details or photos of the incident will help us improve safety and prevent this from happening again.
Thank you for bringing this to our attention, and we sincerely apologize for any risk or inconvenience this has caused.
Nope...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall,hated it....on high,it blows low.... disappointed in this product...even close up,I could barely feel the air coming out....this product might be good for a bathroom,but not a bedroom.....
No, I would not recommend this to a friendGarbage
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Started making really loud mechanical grinding noise only after 2 days of using.
No, I would not recommend this to a friendBrand response from Dreo
Posted .Thank you for your feedback, and we’re very sorry to hear about the loud mechanical noise you experienced after just two days of use. This type of unusual noise may indicate a product issue.
Please contact our support team at the email listed in your manual or by searching "DREO support" on Google. If possible, attach a short video of the noise to your message—this will help our team assess the problem more accurately and provide you with a solution, such as a replacement or refund.
Thank you again for bringing this to our attention. We’re here to help!