Customer Ratings & Reviews
- Model:
- DTSH03
- SKU:
- 6643900
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the heating performance of the 20'' Portable Ceramic Space Heater, with many finding it to be very effective. The inclusion of safety features, such as the auto shut-off, is also appreciated by users.
This summary was generated by AI based on customer reviews.
Customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for my daughter who is always cold. She loves it! Especially the remote feature
I would recommend this to a friendMaxine Bryant
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Produce meets documented expectations. Instructions were simple and easy to follow and use.
I would recommend this to a friendPortable Heater
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product. I got the second one for the house.
I would recommend this to a friendMy Heater
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very efficient Does a very good job I would recommend it to everyone
I would recommend this to a friendGreat product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product so only has been 2 weeks but great ao far
I would recommend this to a friendSpace heater
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent space heater, works really well, highly recommended
I would recommend this to a friendSimply works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome little heater that works and just gets the job done.
I would recommend this to a friendWarming a room
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works well, easy to use. Gets the job done. Would recommend.
I would recommend this to a friendIt’s good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We like it set on ECO. It works out great in the small room
I would recommend this to a friendI REALLY wanted to give this 5 stars…
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have two desktop heaters from this company. I needed two larger ones and figured I’d go with a brand I’m familiar with (and like). I purchased them the end of January. Two weeks later, I turned it on to get some heat flowing and it began making this loud noise. I turned it off and on a few times. It stopped eventually. I recorded it then but I’m just now getting around to writing a review. It’s been like this anytime I try to use it. Not until that happen did I remember, I had a similar issue with one of my smaller ones. I was in a bind with very little heat in my building so instead of holding the company accountable, I just purchased another one. Out of sight, out of mind. I checked online for the reasons why this would happen and it doesn’t make sense! The smaller one was pretty new too. It was only about a month or two before it started acting up. No debris. No broken pieces. Very random. Since this first happened, the sound has gotten louder. I really like this heater when it isn’t making loud, disruptive noises. I just realized I can’t upload my video as proof because it’s larger than 10MB….
No, I would not recommend this to a friendBrand response from Dreo
Posted .Thank you for sharing your experience, and we’re very sorry for the trouble with the loud noise from your heaters. We understand how frustrating this must be, especially since it has happened more than once.
If possible, please contact our DREO support team using the email provided in your manual or by searching "DREO support" on Google. If your video file is too large to upload, let our team know and we can suggest alternate ways to send it or assist you further. We’re committed to resolving this issue for you as quickly as possible.
Thank you for bringing this to our attention—we want to make this right for you.
The Heater
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly for me. I strongly recommend this heater.
I would recommend this to a friendJust Okay!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even on the highest setting the blowers weren’t powerful enough to warm the room.
No, I would not recommend this to a friend
Yuhhhh
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] I thinks it is really good. Think my space was a little too big for it tho, so it took time to heat up the house.
I would recommend this to a friendWaste of money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Waste of money. The thing keeps turning off after running for few minutes and flashes a PP error code. I'd have to unplug and plug it back in but it'll keep doing the same thing. I would have returned it but i threw away the box. Don't waste your money on this.
No, I would not recommend this to a friendBrand response from Dreo
Posted .We’re very sorry for your frustrating experience. The “PP” error code indicates plug overheat protection. Please make sure the heater is plugged directly into a wall outlet (not a power strip or extension cord) and that the plug and socket are in good condition.
If the issue persists even when using a different wall outlet, the unit may be defective. Even if you no longer have the box, please contact our support team using the email provided in your manual or by searching "DREO support" on Google. We can help you with troubleshooting, a replacement, or a refund if needed.
Thank you for bringing this to our attention—we want to make this right for you.
Heater
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was never able to keep it on for more than 2 minutes. Kept popping the fuse.
No, I would not recommend this to a friendBrand response from Dreo
Posted .We’re very sorry to hear your heater kept tripping the fuse and wouldn’t stay on. This is not the experience we want for our customers and may indicate a problem with the unit or electrical compatibility.
For safety, please stop using the heater. Make sure it is plugged directly into a wall outlet (not an extension cord or power strip), and that it is the only high-powered device on that circuit.
If you have already checked these steps and the problem persists, please contact our support team using the email provided in your manual or by searching "DREO support" on Google. We can help with troubleshooting, a replacement, or a refund.
Thank you for bringing this to our attention—we want to make this right for you.
Brrr!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as should but did not put out very much heat! It was returned.
No, I would not recommend this to a friendVery Disappointed with heater and Best Buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am dissappointed for a few reasons. First, it doesn't blow out hot air, it is tepid at the most. Secondly, when I tried to return it to Best Buy, they wouldn't accept it because the attempted return date was past their 14 day policy.
No, I would not recommend this to a friendBrand response from Dreo
Posted .We’re sorry to hear your heater didn’t provide the warmth you expected and about the difficulty returning it to Best Buy. Even if the store’s return window has closed, you can still reach out to our DREO support team using the email in your manual or by searching "DREO support" on Google. We’re here to help with troubleshooting, warranty support, or to discuss possible solutions such as a replacement or refund. Thank you for sharing your experience—we want to make this right for you.
Found a much smaller better heater than this
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not heat up at all. Returned. Very disappointed
No, I would not recommend this to a friendBrand response from Dreo
Posted .We’re sorry the heater did not provide enough warmth and that you were disappointed. For best heating performance, please make sure to close all doors and windows to reduce cold air entering the room, and set the heater to the highest setting (H3) or use ECO mode with a higher temperature.
If you ever decide to try another DREO heater or need assistance, please contact our support team using the email in your manual or by searching "DREO support" on Google. Thank you for your feedback—we’re here to help!
Shut itself off.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for 10-15 minutes then shut itself off. Checked code and it's the plug getting warm. Tried another outlet on other side of room and same. Returned but missed the 2 week period so had to settle for a store credit. Not happy
No, I would not recommend this to a friendBrand response from Dreo
Posted .We’re very sorry for your experience and the inconvenience caused by the unit shutting off due to the plug overheating. Your safety is very important to us, and the plug should not become excessively warm during use.
If you encounter similar issues with any future DREO products, please contact our support team using the email provided in your manual or by searching "DREO support" on Google, even if the store return window has closed. We can assist with troubleshooting, replacement, or a refund if needed.
Dreo 20 - did not live up to its reputation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have not been able to get this to work. It trips off my electricity wherever it is plugged in. Was disappointed as it was listed as one of the best heaters to own.
No, I would not recommend this to a friendBrand response from Dreo
Posted .We’re very sorry to hear your heater is tripping your electricity wherever you plug it in. This is not the experience we want for our customers. For safety, please stop using the heater immediately.
If the heater is the only device on the outlet and it still trips your breaker, it may have a defect. Please contact our support team using the email provided in your manual or by searching "DREO support" on Google. We can assist with troubleshooting, replacement, or a refund.
Thank you for bringing this to our attention—we’re here to help and want to make this right for you.