Customer Ratings & Reviews
- Model:
- DX-PNC2019
- SKU:
- 6350929
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 3.8 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers are impressed with the DX-PNC2019 Wireless Ergonomic Wireless Keyboard and Mouse Bundle for its budget-friendly price, easy setup, and wireless convenience. Many users find it perfect for working from home and appreciate the ergonomic design that enhances comfort during extended use. While some users have concerns about the loud keys, small mouse size, build quality, and battery life, the overall positive feedback suggests that this product meets the needs of many customers seeking an affordable and functional wireless keyboard and mouse set.
This summary was generated by AI based on customer reviews.
A great keyboard
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed for work at home, a great buy for the price
I would recommend this to a friendExcellent
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WFH so grabbed this paired great with my laptop...
I would recommend this to a friendGet what you pay for
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You definitely get what you pay for. It works but it's sensitivity is lacking. Sometimes it will double even triple write a key and the mouse can be difficult to be exact.
No, I would not recommend this to a friendBad keyboard
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The keys on the keyboard are way too big and very hard to type on. I had to switch back to my corded keyboard. The mouse is fine but not the best, have to change the batteries more often than I would like to.
No, I would not recommend this to a friendHard to type
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We ordered 2 sets for our kids. The mice that came with these are great! The keyboards are hard to type with. Some of the letters take a hard hit to use. Both keyboards are the same. I don't recommend.
No, I would not recommend this to a friendBrand response from DynexCustomerSupport
Posted .Hello EBrezin,
Thank you for taking the time to leave a review of the wireless keyboard and mouse. I am very glad to know that your kids are enjoying the mouse. I do apologize for the inconvenience with the keyboards. Kindly contact us to check all possible options.
Grecia M. Dynex Products | https://www.dynexproducts.com/contact-us
Poor quality
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes while typing the keyboard does not strike. Some of the number keys and letter keys would often not work with normal typing. I would always have to go back and hit it a little harder than before.
No, I would not recommend this to a friendOnly partially working on multiple combo sets.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I tested both of my combos on April 30th, the keyboards and mouses both worked fine. I was able to use the sad song on both my laptop's and my PS4 without any issue. Less than three weeks later, both keyboards will not respond on any of the devices that I plug them into, despite the fact that I have updated the drivers and checked the batteries. (Both mouses still work fine) Unfortunately, I am told it is unlikely that I will be able to return these products, so I wanted to recommend trying a different brand of combo first. It's not the most expensive mistake, but definitely an avoidable one.
No, I would not recommend this to a friendWould give 0 stars if possible
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the difference between this and the $25 logitech is incredible, buy the logitech (or any other brand), not this one. I understand that it is cheap, but the quality is very poor compared to the low priced offerings from other manufacturers. Connectivity issues constantly, one of the tilt legs broke after a day, build quality is trash. I threw it away after a month or so.
No, I would not recommend this to a friendBrand response from DynexCustomerSupport
Posted .Hello,
Thank you for taking the time to leave a review of the wireless keyboard and mouse. I am terribly sorry to read that had all this issues with the unit only days after the purchase. Please remember that most of our units have a 1-year warranty with the receipt of the purchase from Best Buy.
Grecia M. Dynex Products | https://www.dynexproducts.com/contact-us
Dekar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keyboard Flimsy construction Felt unstable Mouse Very difficult to turn off and on. Laser light very prominent both from top and bottom very disturbing and perhaps not healthy.
No, I would not recommend this to a friendBasic, may not be suitable if you already used Mac
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a regular keyboard with no innovative features. I am a Mac user and I found out I couldn't use this keyboard as the keys are overtly raised, and didn't fit ergonomically .
No, I would not recommend this to a friendBrand response from DynexCustomerSupport
Posted .Hello Binah,
Thank you for taking the time to leave a review of the wireless keyboard kit. I am sorry to read that you have some issues with the keyboard. I comprehend that this may be frustrating. Kindly contact us to check all options.
Grecia M. Dynex Products | https://www.dynexproducts.com/contact-us
Mouse seems fine BUT Keyboard has a major issue
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse is fine. The keyboard though has issues periodically with missing keystrokes. The keyboard seems to get stuck and will not do anything no matter what key is typed. Eventually the keyboard starts working but I can't use a keyboard like this where i have to watch what I am typing exactly. I have tried multiple machines and it performs the same way with all of them. I am greatly disappointed and looking to return entire set.
No, I would not recommend this to a friendBrand response from DynexCustomerSupport
Posted .Hi there!
Thank you for sharing your experience with our Wireless Keyboard and Mouse! We know how disheartening is when a new product doesn't work correctly. We are sorry for this situation. Please allow us to assist you further by reaching us at the link below!
-Angelica G. | Dynex Support.
https://www.dynexproducts.com/contact-us
Don't count on the letters/numbers printed to stay
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had my keyboard now 1 year. The letters/numbers have faded off & I am in need of a replacement. Otherwise it still works.
No, I would not recommend this to a friendWorks but not the best option for the price
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product works but is very cheaply made. Keyboard does not have off switch so it burns through batteries very quickly.
No, I would not recommend this to a friendOld fashioned style
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works, but I just wasn’t use to the feeling of a full size and high profile keyboard any more. Exchanged for a low profile laptop style keyboard.
No, I would not recommend this to a friendA bit too cheap
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price, but poor reception by USB receiver, would cause serious lagging. Mouse was also not very accurate. Had to return to Best Buy.
No, I would not recommend this to a friendWaste of money
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you pay for. Letters on the keyboard rubbed off. Didn’t have it for 6 months
No, I would not recommend this to a friendNot recommend
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good quality, and more over control and Alt button won't function properly. Once I do Ctrl+V and leave the V button, it still continues to paste the content. Same problem with Alt+Tab. Better to to buy Logitech I guess with is just $5 more compared to this. And I can't return it either since it's very short return period by bestbuy.
No, I would not recommend this to a friendTRASH DONT BUY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am 72 years old. This is the worst Keyboard and mouse I have ever owned. I ordered 3 because they were $14.00 and I thought I was getting a deal because they were so cheap. I do have 1 left that I am rarely using on a computer that I rarely use but the others I put in the floor and stomped. It didnt take much, a lot of the buttons came off and when I picked them up they felt like paper.
No, I would not recommend this to a friendLag
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mouse and keybord are not responsive. You can feel the frusted while working with them
No, I would not recommend this to a friendIt works, but not standard layout.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works.\ But I don't understand why the \ key is in the place of the Enter key.\ Maybe you won't mind.\ But I do.\ Going back to Logitech.\
No, I would not recommend this to a friend