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Customer Ratings & Reviews

Your price for this item is $199.99
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The comparable value price is $399.99

Customer reviews

Rating 4.2 out of 5 stars with 191 reviews

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82%
would recommend
to a friend

Customers are saying

Customers consistently note the AM05 Hot + Cool Fan Heater's effectiveness in heating and cooling, along with its attractive design and ease of use. Many appreciate its compact size and safety features, while some find the noise level to be a drawback. The price point is also a frequent topic of discussion among users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-191 of 191 reviews
  • Rated 4 out of 5 stars

    Heating Operation was Good and the fan is quiet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a gift for my girlfriend because she complains about the cold. The heating function is great. I would have liked the cooling function to be cold, but as far as cool, it is cool. The fan is amazingly quiet but still effective. I would recommend this for anyone who wants a space heater.

    I would recommend this to a friend
  • Pros mentioned:
    Heating

    Rated 5 out of 5 stars

    Doesn't get any better!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To have not just a cooling fan,but a cold one, and have heat also. It will cool down my living room 2 degrees in less than 7 minutes. The heat brings it up in less time, and doesn't stay on it has a thermostat on it! We love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is my second Dyson heater purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my first Dyson heater for my daughter to use in their family room. It does a nice job of heating the room. My 13 yr old grandson goes down to play his video games and loves it. So I purchased one for myself as I have a cooler room in my house. Does a fantastic job. I purchased the blue and silver for my daughter and the nickel for myself. Very sleek looking.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Had to return it because of E7 errors

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I plugged the unit in, turned up the heat to 70 at power level 5. Within 5 minutes, the unit shut off with an E7 error. Called customer service, was told that the unit needed to be calibrated. The rep walked me through calibrating it by setting it for 32 degrees and letting it run for 5 minutes. Unit didn't shut off.. thought it was fixed. I was wrong.. set it to 70 and once again got the E7 error. Called customer service back and was informed the E7 error was because the unit was not getting enough power and it needed to be calibrated for a heat setting. Was told to move the unit to another room, set it to 99 degrees and power level 10. This room only had 1 light in it.. power was not an issue. Ran fine. Moved the unit back to the original room and got the E7 error again. Called Customer service and was told the E7 error was because the unit was getting TOO MUCH power and to plug it into an outlet that was sharing with other plugs. (I did this by accident the first day and it flipped the circuit breaker for the room.. so I knew it wasn't a too much power issue.) After three calls with conflicting information and conflicting resolutions, I decided to return the fan. Which is too bad because for the 3 minutes it worked, I liked it.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Joe with Dyson. Thank you for your review of the AM05. I am very sorry to hear that you have not been satisfied with the service you have received. This sounds rather unusual and we would value the opportunity to learn more about your experience.

      I understand you may have returned the machine, however; please consider sending us an email with your contact information to [email protected] and we will be in touch right away.

      Best wishes,

      JoeDyson-EN_US

  • Pros mentioned:
    Heating
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great little fan/heater

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As all stain products I have experienced using this lives up to expectations. It is a bit noisy but it is well worth it for the level of cool the fan brings and how quickly it can beat up my office space.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Very cool.... or hot... but neat

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love things that show great engineering. Nice thing is it has a remote. Its does make noise, but I think the function is incredible.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level, Price

    Rated 1 out of 5 stars

    a joke

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my expectations for this thing were way too high. If you want to spend $400 to loudly push around warmish air then buy it. I was actually more cold with this thing blowing on me at full speed and 99 degrees than I was before I turned it on. Ridiculous product at a ridiculous price.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi, this is Jay with Dyson. The AM05 draws air in at the base of the machine then accelerates it through a 2.5mm aperture. Surrounding air is drawn into the airflow, amplifying it. Unlike with conventional fan heaters or fans, there are no chopping blades, so there’s no buffeting. This should ensure smooth airflow and projection of heat. We would like to learn more to provide support. Please contact us at [email protected]. If you have any other questions please let us know, we will be in touch as soon as possible. Best wishes, Jay Dyson Customer ServiceDyson-EN_US

  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Loud and noisy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is what I wrote to Dyson Customer Service: Because I was so impressed and enjoyed and still enjoy using my Dyson Vacuum (DC44 Animal), I thought I would be equally impressed with your fan heater. I purchased an AM05 Hot + Cool™ Fan Heater White/Silver and to say I was disappointed is an understatement. I have only used it as a fan so far and I did buy it for its dual purpose as a heater. I will try it as a heater this winter. However, I don't know how I can possibly enjoy it because it will still be the unacceptably loud fan it is now. It won't be less loud because I turn the heat on. I have a cheap Optimus 2 foot tall tower fan I bought for $25 that moves just as much air as my AM05 and makes less noise on high than the AM05 makes on setting number 1. The AM05 may be a terrific product in all other ways but if I had known how loud it is, I would not have bought it. Regardless of how it performs otherwise, it will still be a poor quality product because of the noise. This is the reply I received: I regret to hear this feedback concerning the noise level of your AM05. The Dyson Hot™ heater fan is comparable to other fan heaters at 61.9dBa. Dyson sound engineers worked to reduce the tonality of the sound produces by Air Multiplier technology. We sincerely appreciate your thoughts and feedback and will log your comments. Comments made by consumers who use our products help us to build and improve upon current and future Dyson products and services. If you require additional assistance please do not hesitate to contact the Dyson Helpline at [email protected]. Thank you very much for your time. You be the judge, sounds to me like they don't much care if it is loud and noisy.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi Martin, this is Joe with Dyson. I am sorry to hear that you have not been satisfied with the noise levels of your machine. However, our sound engineers work hard to make the noise less noticeable. The AM05 is a heater and a fan and the fan mode blows out more air than in heat mode, so it is normal for the noise to be louder on the fan setting.

      We greatly appreciate your feedback and you may be interested to know that our air multiplier fan line has recently been fully made over and features key sound improvements such as the inclusion of a Helmholtz cavity for up to 75% less noise than our previous air multiplier fans.

      I understand you may have already reached out to our Helpline, however; we would very much like to learn more about your experience and want to ensure your machine is operating as intended. Please feel free to send us an email with your contact information to [email protected] and we will be in touch.

      Best wishes,

      Joe
      Dyson Customer ServiceDyson-EN_US

  • Rated 2 out of 5 stars

    GOOD FAN NOT HEATER

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have read more reviews before the purchase. I put it at my work space, only 1 foot away from my chair and I still don't feel warm after 2 hours. If put further, what i get is cold air blowing towards me. I am yet to find out if the cold air works during this summer. Now I am not satisfy with it as a heater at all.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Joe with Dyson. Based on your review, I would recommend contacting our Helpline. Your machine features a 2 year warranty and there should be absolutely no issue with feeling heat less than a foot away from you. Please email us at [email protected] along with your contact information and we will be in touch to provide support.

      Best wishes,

      Joe Dyson-EN_US

  • Rated 4 out of 5 stars

    Good product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice designer, good cooler and heater. great to control the speed.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Very loud

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recommend this product. I very much wanted to like this fan but when you pay $300 plus for a fan, it should blow some air. At speed 5 or over, it is very loud. You cannot sleep. As far as heat is concerned, its a OK not worth $300. I returned mine next day.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Many conventional fan heaters cannot heat a whole room quickly because they use spinning blades powered by inefficient motors to distribute the air. AM05 has Air Multiplier technology that amplifies surrounding air for long-range heat projection. It is fastest to heat the whole room. We would like to learn more about your experience. Please feel free to contact us at [email protected] and we will be sure to be in touch. Best wishes, JayDyson-EN_US