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Customer Ratings & Reviews

Model:
302199-01
SKU:
2854038
Your price for this item is $449.99

Customer reviews

Rating 4.5 out of 5 stars with 1068 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers frequently mention that the AM09 Fan + Heater is quiet, heats small spaces well, and has a sleek design. It also comes with a remote control, which is a convenient feature. However, some customers complain that it is expensive and the warranty is short.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 1,068 reviews
  • Rated 5 out of 5 stars

    My Kids Love It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it as a gift for my grandson's room because it gets very cold at night. My son loves it mainly due to the fact that when the heat temp is reached it automatically shuts off. You do need to put it on a table or dresser, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super quiet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to heat up an office area located in a basement. The entire room gets ato a very comfortable temperature. However, one of the best features of this fan is how quiet it is.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great but...

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for it’s meant to do. After 6 months it wouldn’t power up anymore. Dyson customer service came through though. They replaced it for free.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good style, decent fan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does it's job as far as heaters and fans go. Couldn't imagine ever paying full price, luckily it was on sale.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Quite mode is Better than other models

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one boasts a quiet mode, which helped because we bought a white model that was loud at night when it would turn on and off to moderate the temperature in the room. We could not sleep well as we were constantly woken up, but this one is a little better on the sound. However, with that said, I feel that this product doesn't heat or cool as well. It's a dual product and because of that, you only get average performance. I used it in a basement and at the highest level, it would at times feel like cool air was blowing, it wasn't powerful enough.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello there,

      Thank you for your review. We're thrilled to hear that you've enjoyed the quiet performance of this unit thus far, you may be interested to know that the new design on the AM09 has achieved a Quiet Mark certification for outstanding performance with minimal noise. The AM09 also has the benefit of 'direct' and 'diffuse' fan modes to accommodate different heating and cooling preferences. When heating and cooling an entire room, it will be beneficial to utilize the 'diffuse' mode as this allows the air to spread evenly throughout the room for optimal performance in these environments.

      We'd very much like to ensure your machine is performing as designed. Please feel free to contact us at [email protected] and we're keen to assist.

      Best wishes,
      Dan
      Dyson Customer Service Dyson-EN_US

  • Rated 5 out of 5 stars

    Unique cool/heat fan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the design, it complements my room. The fan is quite powerful with 10 air settings. Very versatile, you can use during the summer and winter. Worth every penny. Love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    small compact and quiet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My review -- device is great --- however the power on button is too bright and you have to physically cover it up at night so you can get your room dark it is not as quiet as I thought it would be once you increase flow > than 4

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice heater, bad as a fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as discount, pretty expensive as full price. I like it as heater more in the winter time than as a fan in summer time. The fan in my opinion is too weak and noisy. Has a remote that is very way to lose

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this for the house and ended up taking it to the office. now I have to buy another for my wife . only thing is if you lose the remote its almost impossible to change the functions from cold to hot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was a gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a gift for my boyfriend. He seemed skeptical at first, but now jokes that he's glad he thought of it. I only wanted the fan function, but got the one with a heater because it actually was cheaper.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Overpriced for the performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to help cool down my living room. I felt that this fan performance is better geared to cool down a small office. Ultimately, I find it to be overpriced, and returned it.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello Jason,

      Thank you for providing this review. Sorry to hear the AM09 did not meet your needs and may have been returned. Although the AM09 is designed to handle any size room, you may benefit from a larger machine that offers more airflow. As it appears cooling is your main focus, our AM07 tower fan may be a better compliment to your environment. It features a taller form factor and a larger loop to allow for more cooling air to circulate for the desired cooling effect.

      We'd always like to hear more about your experience. Feel free to send your contact information to [email protected] and we're keen to discuss further.

      Best wishes,
      Dan
      Dyson Customer Service Dyson-EN_US

  • Rated 5 out of 5 stars

    Unbelievable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Dyson product, and this is the best stand alone heater/fan in the world. Well, ok, maybe not, but this thing is really cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for air circulation!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I wanted. Circulates air well with multiple options of directing the air. Haven't used heat option yet as it's summer so can't speak to that but cool option is great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hard to Swallow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe I bought a really good product I’m glad I purchased it on sale. It was still difficult to purchase on sale. I wish it had just a little more power to it for the fan, but the heater is amazing!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good heating and cooling fan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful product. The only issue I have is that it makes this subtle clicking sound when it completes its rotation. Saw complaints about it but it's not a deal breaker.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fan for small space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fan is good for cooling a small space. Doesn't have the air flow volume which Dyson prides themselves in their ads. Won't know about the heating element until December when it gets cool in Houston.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great to have a 'two in one'!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model cools well enough not just blowing air around and warms up pretty quickly. A little noisier than I was expecting but much quieter that smaller, non Dyson units I've used. No more having to switch out each season!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fan... its perfect for my pregnant wife that has extremely bad hot flashes. The only thing that is a downer is that its so easy to misplace the remote. The magnet isnt that strong to hold it up top.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice fan, but...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well, providing plenty of airflow in both hot and cool modes. Not as quiet on higher speeds as I had hoped, especially when considering its cost. But that ultimately wasn't the problem. Within the first week of use, as the fan would hit the end of it's rotation and begin to turn the other direction, it developed a loud clicking nose. Didn't think this was normal, so I decided to return it. Would have kept it if it wasn't for the noise it started making. But I didn't trust its longevity after that.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello Bruce, this is Kelly with Dyson. Thank you for your review. I'm happy to hear that in your use, you've found that the airflow in both heating and cooling mode on your AM09 to be sufficient. It's certainly unusual - and unexpected - to hear that your machine began to develop a clicking noise whilst oscillating. While we don't expect issues like this to occur, Dyson does back your new machine from an authorized retailer with a free 2-year guarantee. I understand that you have initiated the return for your unit, however we would value the opportunity to learn more about your experience. Please feel free to reach out to [email protected]. We look forward to your correspondence.
       
      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rated 5 out of 5 stars

    safe and warm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In a kids bedroom where just a degree or two is needed this fan lets me sleep comfortably through the night without worrying about curious fingers and hot surfaces or moving parts.

    I would recommend this to a friend