Customer Ratings & Reviews
- Model:
- 302199-01
- SKU:
- 2854038
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers frequently mention that the AM09 Fan + Heater is quiet, heats small spaces well, and has a sleek design. It also comes with a remote control, which is a convenient feature. However, some customers complain that it is expensive and the warranty is short.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Price
Ok product but expensive
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok product. I believe its too expensive for what it does and are better values out there
No, I would not recommend this to a friend great heater/fan
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.lot smaller than it looks in the pictures but still does the job, have a few dyson fans and would recommend to anybody
I would recommend this to a friendSolved the problem!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this product for my daughter for Christmas to replace an Eden Pure that I got for her several years before that was never quite 100% effective. This Dyson is!
I would recommend this to a friendClean the dust
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In this season we concern about our health and we bought this good work dust weeper to help us stay in a clean environment !
I would recommend this to a friendCost Savings on Electricity
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DC09 heats our entire living room - 900 square feet. I haven't had to use our heater this month, which has saved me hundreds on PG&E. Completely worth the investment.
I would recommend this to a friend- Cons mentioned:Price
It helps, but not enough for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It barely warms up my bedroom which is very small. Wished it was better for the price point
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello there, this is Kelly with Dyson. We're sorry to hear that in your use, you've found that your AM09 Fan + Heater doesn't appear to be heating properly. We would like to ensure that your AM09 is functioning as intended. Please feel free to reach out to [email protected]. We are keen on providing support.
Best wishes,
Kelly
Dyson Customer Support
Amazing Piece Of Technology
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I feel this piece of machinery is more than just beneficial for the quiet factor, it only weighs 6lbs and replaces the need for more appliances in your household.
I would recommend this to a friendUnique machine that quietly heats AND cools
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Although it’s pricey, Dyson always seems to engineer and design versatile and high quality products. This combination heat/cool fan is no exception.
I would recommend this to a friendLove so mucb!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So nice to put where ever I want without disturbing anyone Air when I need it.. and if I get cold I can turn it on heat!
I would recommend this to a friend- Cons mentioned:Price
Just alright
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s alright. Does what it’s suppose to. Definitely not worth the price but can warm you up or cool you down
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi Mick, this is Kelly with Dyson. I'm happy to inform you Dyson AM09 will have a few features which are worth noting as it relates to heating mode. To begin with, the heater will need to be set above the current room temperature in order for your machine to function at its optimal performance, as it will go in to a standby mode as it reads the room temperature, awaiting the temperature reading to drop below what it has been set to. Also, your machine will work with two airflow modes; as part of Dyson Jet Focus technology. This will allow you to set your unit to blow out heat in a diffused mode for whole room use or focused mode for personal heating.
Dyson AM09 will also have an air flow control which will increase the speed of the air expelled from the machine, which can be adjusted with the remote control. You will have power settings ranging from 1-10. We are keen to go over your machine with you to learn more about your experience. Please consider emailing us directly at [email protected]. We will be in touch.
Best wishes,
Kelly
Dyson Customer Support
Love my new Dyson!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This heating and cooling fan is anot energy saver. Heats a small area like my office, and I don't have to heat the entire house. It's also great for those Hit Afternoons!
I would recommend this to a friendWorks very well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a supplemental heat source that would be safe for young children, this worked perfectly. The black Friday sale made my mind up!
I would recommend this to a friendGood Product, but expensive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am using this product for 6 months. I now can say that it is better to warn than cool. I think t should work better for the price, but i still recommend to buy it.
I would recommend this to a friendLOVE!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loving this heater and fan. Got it at a great price during black friday and been using it ever since. Super lightweight and easy to use.
I would recommend this to a friendCool and hot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cool and hot versatile great for year round without the dust flying around like other fans. Great for my allergies.
I would recommend this to a friend- Cons mentioned:Price
Okay for the price
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works okay - basically the same as other fans/heaters but way more expensive.
No, I would not recommend this to a friend Nice fan/heater for a small room
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picked this up for the bedroom. Great little fan/heater for a bedroom. Don’t know if it would be good for a large living room.
I would recommend this to a friendGreat little heater
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fills the room with warmth. Plus it's great for kids as there are no exposed heating elements and no chance of getting burned if you touch it.
I would recommend this to a friendGreat but remote was wrong. I had to pay for new
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Within a week I found out the remote was not what was advertised at Best Buy. It was not under warranty. I was charged for one that matched the Best Buy advertised
I would recommend this to a friend- Pros mentioned:Heating
Used & Damaged Fan - Wrong Model
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered online, for in store pickup. I already own this model, and wanted another - absolutely love this fan! Provides effective heating, and adequate air circulation (cooling). The timer option is a nice improvement, over the previous model. Poor rating is due to Best Buy selling me a new unit which was - the wrong/older model, dirty/used and damaged (burn marks), and no remote control. Contacted customer service, and they advised to return to any store. The closest store took one look at the unit, and advised to drive 20 miles to the store where I picked up the fan. The pick up store acted like this was not unusual, and made no attempt to make things right. This was absolutely the worst Best Buy experience ever!!!!
I would recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Kelly with Dyson. Thank you for your review of the Dyson AM09 Fan + Heater. We are happy to learn how much you love this Dyson product, and how effective you've found it to be in, in your use, with heating and cooling. I'm sorry to hear of the unusual trouble you've experienced with your machine out of the box. This is definitely not what we would expect your experience to be with any Dyson product. Rest assured, we're definitely keen to provide you with support to assist with the problem. Also, while we don't expect problems to occur, Dyson does back your new cordless purchase from an authorized retailer with a free two year guarantee. To ensure we're available to assist our valued owners, we include our helpline number directly on all of our units, make ourselves available to assist via live chat directly on our site, as well as 24 hours a day via email. Please feel free to contact us directly at [email protected] or call 1-866-314-8924 to reach our review care team. We look forward to hearing from you.
Best wishes,
Kelly
Dyson Customer Support