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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 196 reviews

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  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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77%would recommend to a friend

Customers are saying

Customers appreciate the Articulating Hard Floor Tool for its effectiveness on hardwood floors and its user-friendly design. Many customers mentioned how well it works on different types of flooring, including wood and concrete. The easy cleaning capability and improved design compared to older versions were also praised. However, some customers expressed concerns about compatibility issues, the need for an adapter, the price, and the tendency for the tool to clog easily.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 196 reviews
  • Cons mentioned:
    Suction

    Rated 1 out of 5 stars

    Useless…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want to push the dirt around the floor this is the tool to use. The bristle layout makes it nearly impossible to pick up anything. I have cats and even a little fur makes the blockage even worse. This will be useful after I hack at the bristles to allow this tool to actually suck up anything. Very, very disappointed. Oh, and you need to buy a separate adapter to attach it.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Kelly with Dyson. We're sorry to hear that you've found the articulating hard floor tool to be so disappointing. I can confirm that if you have a newer Dyson machine that features the red tabbed quick release attachments, you would require the use of an adaptor to attach this older model tool to your machine. This tool features a swiveling brush head with an ultra-slim profile to reach difficult spaces. The soft nylon bristles help to remove dust and allergens. If you have any other questions we can help with, please don't hesitate to get in touch with us via email at [email protected].
       
      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rated 3 out of 5 stars

    Okay but could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my Dyson on my hard wood floors. The product works great, but it’s a little awkward to use. It would be so much better if it had an extension to use with the hose. Wouldn’t recommend because of this!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    worth the money only if you utilize the hose a lot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this attachment is much more maneuverable than the one that comes with the Dyson upright. However, I find the hose attachment awkward to use in itself. Unless you use the hose attachment a lot, this probably is not worth the investment.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Functioning Tool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. The only thing I don't like is that it doesn't fit MY vacuum hose. I have a canister vacuum and one part doesn't attatch. But the tool does and works great. But since it doesn't lock into place it does tend to move a little bit. But Overall I like it.

    I would recommend this to a friend
  • Cons mentioned:
    Suction

    Rated 1 out of 5 stars

    Useless Attachment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this at the same time as my Dyson Ball Animal Vacuum because I saw it was a recommended attachment and I had hardwood floors so I figured why not. Too bad this tool is useless. It struggles to pick anything up because the foam around it just moves it away from suction. I turned the rollers off on the main vacuum and went right over the floors just fine. This piece is quite unnecessary. Just turn the rollers off on your vacuum and go right over the floors.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello Sal, this is Kelly with Dyson. We're sorry to hear that the articulating hard floor tool didn't work out for you. The swiveling brush head features an ultra-slim profile to reach difficult spaces, and the soft nylon bristles remove dust and allergens. This tool is compatible with Dyson upright, canister and some cordless models. If we can answer questions or address any concerns on any of our tools, feel free to get in touch with us directly via email at [email protected].

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I really like this brand. So easy to buy through Bestbuy website and nice returns if not happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson Hard Floor

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend this for your hard floors. We like to vacuum our floors prior to using our Bissel.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Needs $40 adapter to work.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not attach to vacuum without $40 adapter from Amazon. Dyson customer service says the attachment is not intended for Dyson V8 Animal.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Kelly with Dyson. The articulating hard floor tool is not intended for use on our cord-free machines. It's designed to fit standard on our upright and canister machines. If you do use it on a cord-free machine, then yes, you would need to use an adaptor.

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dyson Outsize is an amazing tool, and if you have a lot of hard surfaces this attachment makes it even nicer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thee best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well let's start off you have a dyson, So next you need this for your hardwood floors it is the single best thing since the inception of the dyson

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Need adaptor?

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Dyson Big Ball Multifloor, ordered this from BB but connection is different. Which adaptor do I need? I though this was for canister model with cord.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello Meko, this is Kelly with Dyson. If you have the Big Ball Multifloor canister machine, you would need the quick release adaptor, in order to use and attach the articulating hard floor tool to your machine. You can find/purchase that adaptor here --> https://bit.ly/3B2nw5e
       
      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rated 5 out of 5 stars

    LOVE IT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS TOOL IS VERY HELPFUL WHEN CLEANING TILE FLOORS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Nice when you don't want to use a spinning head.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great attachment for the money.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great attachment for the money. Would recommend. Perfect for hard floors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for flooring

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Dyson for a while now but it’s because more functional with the attachment

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Mr dobbs

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to research does not fit dyson animal need to purchase another attachment

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello, this is Summer with Dyson. We're so sorry to hear that the articulating hard floor tool did not fit your Dyson. We would value the opportunity to assist you, to help ensure that you purchase the right attachment. Please feel free to contact us directly at [email protected].

      Best wishes,
      Summer
      Dyson Customer Support Dyson-EN_US

  • Rated 5 out of 5 stars

    Easy to use optional attachment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described. Althought using it is not as easy as a regular canister vacuum, however it works and we are happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handy, easily maneuverable, handy and looks good. Recommended.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It is nice if it fits your vaccuum...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The directions are very vague on which model this attachment fits. Best buy should sell adapters to different units.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Kelly with Dyson. We would be happy to confirm if the Dyson machine you have is compatible with the Articulating Hard Floor tool or any other tools we offer. Please feel free to send us an email to [email protected] for assistance.

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rated 5 out of 5 stars

    Master Piece.Very good investment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vacuum ever. Worth the money. Second one I bought, first one lasted 16years.

    I would recommend this to a friend
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