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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 410 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 410 reviews
  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    Totally worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought my air levels to completely pure after being plugged in and running for any 30 minutes

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Don’t do it.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a levoit purifier that cleans the air better than this. The suction doesn’t seem to change and doesn’t do much. The fans is okay but for the price you’d think it would be better than what it is. Not impressed to say the least. I’m still seeing so much dust in the air around this one compared to my levoit which sucks up everything and for a fraction of the cost.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Teanna with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson . We would value the opportunity to ensure that your unit is performing as designed, or address any questions or concerns you may have.

      Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support. Dyson-EN_US

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dyson Fan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, Excellent Service!! A++ Product was top notch, and the customer service was outstanding!! Highly recommend!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Has helped my allergies. No issues or complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good Purifier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purifier I had. The white noise also helps me to sleep.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    Absolutely amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is absolutely perfect! You won’t regret it.just buy it, it’s worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson air purifier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and appears to be working correctly. Have not had any issues so far.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good manager always friendly and helpful as y

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and very good deal services advisor really nice

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Dyson air purifier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great as of now. We will see as it goes. A little pricey.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Loyalty Means Nothing: Best Buy Doesn't Care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a loyal Best Buy customer for many years, trusting this company for everything from small electronics to high-ticket items. I can say with certainty that my recent experience has completely shattered that trust. A recent issue with one of their premium products exposed a combination of defective merchandise, unhelpful customer service, and rigid policies that left me completely unsupported, despite being a long-term, high-spending customer. Attempts to request reasonable goodwill assistance were flatly refused, even when the defect was documented, widespread, and occurred shortly after the warranty expired. The “loyalty” I had assumed mattered apparently counts for nothing. This experience has completely changed my perception of Best Buy. I can no longer recommend them, and I will be reconsidering every past purchase in light of how they treat customers when things go wrong. Loyalty means nothing if a company refuses to stand behind its products or support its customers. I hope this review serves as a warning to others: premium products and long-term patronage will not protect you from being dismissed. I will also be applying this review to my previous purchases because the pattern of service failure extends beyond just one product or incident.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    Breathable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Dyson air purifier, I have it on 24/7 and I noticed better air.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    DYSON, YOU DID IT AGAIN!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NO MORE SNEEZING! THIS DYSON PURIFIER IS OUR SECOND ONE...WHY? BECAUSE IT'S WORTH IT!!! THANK YOU BEST BUY!

    I would recommend this to a friend
  • Pros mentioned:
    Fan performance

    Rated 5 out of 5 stars

    Absolutely amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fan works absolutely amazing. I will recommend it to friends.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal and good product good service at Best Buy store

    I would recommend this to a friend
  • Pros mentioned:
    Air quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Life Saver

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have asthma and allergies and this has changed my life the air feels cleaner and even eliminates bad smells.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Can switch between fan and filter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s alright. Wish you could switch between using the fan and the filter. Would like to use it when windows and doors are open without filtering the air at the same time. Bummed about the lack of feature

    No, I would not recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hi Stacey, thank you for the time and efforts, we appreciate your review. We are extremely worried that you had this experience with Dyson - Cool Gen1 TP10 Purifier due to fan and filter feature. We truly apologize for any inconvenience caused to you due to suction, we can totally understand your sentiment. Please contact our Customer Support Channels to get the most suitable machine as per your needs and requirements, we would love the opportunity to assist you. We would also like to learn more so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter. Kindest Regards, Manpreet K, Marketplace Support dysonglobal

  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    DYSON AIR PURIFIER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it can breathe alot better. Would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good i always heard about this dyson products no t just about how good they are, but how expensive can be as well, but i took my chances and why not ,let's try it, well so far its been a quite awesome experience as a matter of fact my next purchase will be a dyson vacuum for sure, this air purifier is so quiet that i sometimes had to double check it just to make sure it's on it really is a great product well worth the price

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good fan

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing, just what I was looking for nice and quiet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dyson has become a name Brand you can can both count on and expect quality too. I have the vacuum and now the Dyson cooling down my living room with a nodern look too.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Cool Gen1 TP10 Purifier. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal