Customer Ratings & Reviews
- Model:
- 968125-03
- SKU:
- 6191905
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.9 out of 5 stars
Customers are saying
Customers are impressed with the overall performance and air purification capabilities of the HEPA filter for bladeless cooling or heating fans/purifiers. Users also appreciate the ease of installation and the perfect fit with compatible devices. However, some customers have expressed concerns about the filter lifespan.
This summary was generated by AI based on customer reviews.
Great product
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This filter works so well for my purifier, helps prevent me getting sick.
I would recommend this to a friendDyson Filter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and fast delivery. Appreciate the packing of the product
I would recommend this to a friendFilter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the filter and dust it collected. Always use these
I would recommend this to a friendGreat!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best filter ever! It cleans the room and you can tell it works.
I would recommend this to a friendFilter
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and compatible with my air purifier.
I would recommend this to a friendOnline Part Order
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the HP 01 and glad store placed an online order for us.
I would recommend this to a friendMust have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Need points!! Why does it have to be 50 characters
I would recommend this to a friendAir sensitivity
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great investment if you have a new born in the house.
I would recommend this to a friendShould have known better....
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Since I paid full-price for a brand-new filter, I did not expect to receive an open-box item! It's scratched up all around the outside & part of the bottom "seal" on the inside is sticking out (unattached). I should have ordered directly from Dyson & I absolutely will next time!
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Teanna with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson . We would value the opportunity to ensure that your unit is performing as designed, or address any questions or concerns you may have.
Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support.
Best wishes,
Teanna
Dyson Expert
Dyson disappointment.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dyson doesn’t stand by their expensive products. You will be spending $60 plus every 4 months for a fan filter that will last 3 years tops. Save yourself the headaches and money
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, thanks for the review. Depending on usage, your filter is rated for about 6-12 months of use.
Best wishes,
Adam, Dyson customer support
Over priced and never in store
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I regularly have to get replacement filters but they don’t carry them in store at all. I feel the price is a little crazy.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Kelly with Dyson. If you're not able to locate your filter replacement in your local Dyson retailer, we do carry them right on the Dyson website.
Best wishes,
Kelly
Dyson Customer Support
Wrong filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Special order product, did not like that ,they carry dyson should have filters. Returnef and thry did not sell the filter i needed, i just purchased my dyson 1 yr agi. Not happy they do not carry filter. Ordered from dyson in the end. Shame on best buy
No, I would not recommend this to a friendOpen boxed
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered online and received a open box filter. Replaced however received a second one still not brand new.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there Nicole, this is Tia from Dyson! We're sorry to hear that your filter replacement didn't arrive in the condition you expected it to! You're encouraged to reach out to the retailer to inform them of the issue. We're also happy to provide support to you, if needed. Feel free to reach us at askdysonus@dyson.com and we'll be privileged to assist further!
Thanks for your support of Dyson technology.
Best wishes,
Tia
Dyson Customer Support
Wrong
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was second filter we bought & neither one would fit so guess y’all just can’t get the right one
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Meme, this is Kelly with Dyson. We're sorry to hear that you've not yet been able to obtain the correct replacement filter for the Dyson machine that you have. Feel free to email us directly at [email protected], and we will be happy to assist with this.
Best wishes,
Kelly
Dyson Customer Support
Wrong size
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even with best buy help. 2nd filter I have ordered and doesnt fit
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Kelly with Dyson. We are sorry to learn that the filter you purchased doesn't fit properly with your Dyson air purifier. We would be more than happy to point you in the right direction, and help make sure you have the correct replacement filter. Please feel free to email us directly at [email protected] and we will be happy to help.
Best wishes,
Kelly
Dyson Customer Support
Funny smell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The filter is giving off a funny smell as it is being used. The original filter that came with with the unit did not do this so I can only deduce that this one is defective.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello there, this is Kelly with Dyson. There should not be any type of odor coming from your machine, with a genuine Dyson replacement filter. If you have any other questions/concerns, please get in touch with us directly at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
:(
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work in machine. Made funny sounds when put in.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Tia from Dyson! We're very sorry to hear of your concern with the replacement Dyson purifier filter. We're always keen to help and we want you to resume use of your Dyson machine as soon as possible.
For Dyson troubleshooting assistance, please don't hesitate to reach our support team at askdysonus@dyson.com. Thank you for choosing Dyson technology!
Best wishes,
Tia
Dyson Customer Support
Genuine Part Only
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bit pricey for what they are, but worth it to keep your machine functioning as it should. Major increase in airflow after changing to the new filter and air quality is much better.
I would recommend this to a friend- Pros mentioned:Installation ease, Overall performance
To the Point
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected and took just a minute to install.
I would recommend this to a friend Wrong filter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wrong filter for my Dyson. Even the employees thought it was the right one
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Dez, this is Kelly with Dyson. We're sorry to hear that the wrong filter was recommended to you for your Dyson air purifier. We'd be glad to help you locate the correct filter. Feel free to get in touch with us directly via email at askdysonUS@dyson.com and we'll be glad to assist.
Best wishes,
Kelly
Dyson Customer Support