Customer Ratings & Reviews
- Model:
- 969048-01
- SKU:
- 6283214
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers express satisfaction with the air quality improvement, ease of use, proper fit, and overall performance of the Genuine Air Purifier Replacement Filter. Users find the filter life to be long-lasting and the installation process straightforward. However, some customers feel that the price is a bit high.
This summary was generated by AI based on customer reviews.
Expensive but only option
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just wish these things were not so darn expensive!!! It works, the Dyson works great but the replacement filters kill me
I would recommend this to a friendOver all it was good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was the wrong size had to return and order it online
No, I would not recommend this to a friendPackage came destroyed with filters also damaged
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was willing to overlook an already opened packaged, but on top of the box being damaged upon delivery, it looks like the filters were also damaged and didn't even fit the machine. I have the Dyson pure cool air purifier and fan DP04, which Best buy says this is the right filter, but it did not work and was damaged.
No, I would not recommend this to a friendWrong filter
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was assisted by phone to order my Dyson fan and filter. Came time to change out the filter and it was the wrong one. Ugh I hate returning items. I do love my Dyson fan though and it is unreal how much it actually filters!
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Kelly with Dyson. We're sorry to hear that you received the incorrect filter. While I'm not certain of the machine you have, we'd be happy to help. Please email us directly at askdysonUS@dyson.com for assistance.
Best wishes,
Kelly
Dyson Customer Support
Horrible
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy employee told me this filter would also fit in my dyson air purifier and it doesn’t so I’m just here to warn everyone to make sure you’re buying the right filter for your purifier because they are all different!
I would recommend this to a friendWe installed this and it’s supposed to be new
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was used. The filter showed it’s already used. We tried to call Dyson and they recommended several things but it still shows up as it’s already been used.
No, I would not recommend this to a friendI was sold the wrong item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was sold the wrong part and I want to return it but was told no, it was never used.
No, I would not recommend this to a friendDoesnt fit
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even with best buy help. 2nd filter ordered that does not fit
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Kelly with Dyson. We are sorry to learn that the filter you purchased doesn't fit properly with your Dyson air purifier. We would be more than happy to point you in the right direction, and help make sure you have the correct replacement filter. Please feel free to email us directly at [email protected] and we will be happy to help.
Best wishes,
Kelly
Dyson Customer Support
No good
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is no good didn’t like it at all returned next day
No, I would not recommend this to a friendWrong filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.please bring back the Dyson filter for the smaller pure.
No, I would not recommend this to a friend- Pros mentioned:Filter life
Dyson filter
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.these filters are awesome! Very hard to find on the Dyon website but I haven't had a problem getting them from Best Buy
I would recommend this to a friend Cool
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome, best deal for the price. Would recommend!
I would recommend this to a friend