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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 368 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the heating and air quality features of the Dyson Hot+Cool Gen1 HP10 Purifier, with many praising its effectiveness in warming rooms and improving air quality. The quiet operation and ease of use are also frequently cited as positive aspects. However, some customers find the price to be a significant drawback, and a few have expressed concerns about the cooling performance and fan strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 368 reviews
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Image

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the design, it fit in my apartment perfectly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy Provided Great Customer Service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one of these from Best Buy several months ago and it recently failed. Dyson's US website does not recognize this product for reasons that aren't clear so I was unable to get help from them with warranty coverage. I took it to Best Buy, who tried to help me get through Dyson's website but they also had the same issues. The manager offered to refund my money which was awesome. I really like Dyson products but they need to get their online support fixed.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello. Andy thank you for sharing your experience with us. We sincerely apologize for the inconvenience you faced with your Dyson product and the challenges encountered with their online support. We understand how frustrating this must have been for you. Your feedback about Dyson’s online support is invaluable, and we will pass it along to ensure improvements are made.
      We value your loyalty to Dyson products and hope to continue serving you in the future. For any future queries we would request you to kindly email us at askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review" for prompt attention to this matter. dysonglobal

  • Pros mentioned:
    Heating

    Rated 5 out of 5 stars

    Powerful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy having both the air and hearter funcition.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Hot+Cool Gen1 HP10 Purifier. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    111111111

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i can tell the difference in the air when it is running in my room i think it works great

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Hot+Cool Gen1 HP10 Purifier. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Pros mentioned:
    Heating

    Rated 5 out of 5 stars

    Great Dyson air heater

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Dyson air heater mode is amazing heats up the room with ease

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Hot+Cool Gen1 HP10 Purifier. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 5 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job right and can't complain anything about it

    I would recommend this to a friend
  • Pros mentioned:
    Heating

    Rated 5 out of 5 stars

    Efficient and effective

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is perfect for those rooms in the winter where it's a little cool.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Hot+Cool Gen1 HP10. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Pros mentioned:
    Heating

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on sale and is def one my fav purchases for the house. It filters the air, cools/heats the space it is in.

    I would recommend this to a friend
  • Pros mentioned:
    Heating

    Rated 5 out of 5 stars

    Heater

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Definitely doing the job of heating the area needed.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Hot+Cool Gen1 HP10 Purifier. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Pros mentioned:
    Heating

    Rated 5 out of 5 stars

    Warm

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes my entire bedroom warm during the winter! Haven’t tried the cool setting yet.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Abegai, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Purifier. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Pros mentioned:
    Heating

    Rated 5 out of 5 stars

    Top Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an awesome product!!! Go buy it! Its great for the cold too

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Jericho, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Hot+Cool Gen1 HP10 Purifier. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Pros mentioned:
    Heating

    Rated 5 out of 5 stars

    Pricey, but well worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    heats and cools as advertised, I have one in every room of my house

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Hot+Cool Gen1 HP10 Purifier. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    Dyson

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good buy, this will purifies your room and helps you sleep well at night.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Julian, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Hot+Cool Gen1 HP10 Purifier. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonUS@dyson.com. Dyson wishes you great health and Joy! dysonglobal

  • Rated 5 out of 5 stars

    Love this fan

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fan/heater combo. Works great and super quite!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This purifier changed everything in a great way!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is truly amazing. I have three guinea pigs in their own cages in my bedroom. I wash their linen often however, it still has that farm smell in my room. I tried an exhaust fan. It did not work as soon as I put this purifier in my room within 10 minutes the farm smell was completely gone!!

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing your great feedback! We are delighted to hear that your Dyson - Hot+Cool Gen1 HP10 Purifier is meeting your expectations. Our commitment is to deliver exceptional products and services, and your insights help us continuously improve. Feedback from our customer's plays a crucial role in enhancing the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Pros mentioned:
    Heating

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fantasticly. Love it! Heating and cooling works way hetter than expected!

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Hot+Cool Gen1 HP10 Purifier. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! dysonglobal

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Products and Price very competitive and east to use your website to place our orders.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Hot+Cool Gen1 HP10 Purifier. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! dysonglobal

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Very quiet and efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very quiet and efficient. I tried both the cool one and heated one, both work efficiently and are safe if you have small children or pets.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    One-stop shop for all your most pressing air needs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hot air! Cold air! All of it clean! It's so pleasant.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Hot+Cool Gen1 HP10 Purifier. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Pros mentioned:
    Air quality

    Rated 4 out of 5 stars

    Pricey but effective

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it has functioned flawlessly. Holds an even temp and seams to be reducing airborne contaminated. We have three large dogs who are indoor/ outdoor pups. Additional dust control is always a plus. Ed

    I would recommend this to a friend