Customer Ratings & Reviews
- Model:
- 244308-01
- SKU:
- 6332010
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers find value in the HP04 Pure Hot + Cool's air quality improvements, heating capabilities, and quiet operation. Many appreciate its ease of use and the helpful app, while some find the sleek design appealing. However, the high price point is a common concern, and some customers note the unit's larger-than-expected size. A few users reported occasional performance issues.
This summary was generated by AI based on customer reviews.
Another Dyson Fail
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is pretty useless for bedrooms or for heating. I bought this thinking it would be an improvement over the older pure hot cool link models. It was not. Well the filter may be better but if you cannot use it the way you need it, it just becomes a big waste of money. First it randomly makes an annoying hissing noise that the older ones never did. My kids cannot stand the noise either so I have to wait for them to fall asleep before I turn it on, manually. And that brings us to the second and more disappointing problem. They have removed the thermostat controls from the app for this model. I would never have bought this if I knew this functionality was removed. With the older models I could program scheduled temperature settings. For us it is hard to get out of bed when it is cold, so I would have the heat turn up when it's time to get out of bed. What is the point of having app controls if you cannot even do that.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Kelly with Dyson. We're sorry to hear that in your use thus far, you experienced a "hissing" noise coming from your HP04 Pure Hot + Cool. This is unusual to hear. With regard to controlling the heat through the app, we at Dyson take safety very seriously when developing new technology for our customers, and we want to ensure that safeguards are built into our products to minimize hazards and risk to our customers. Since the control of products over the internet is still new technology to regulators, in the US now, products contain more stringent requirements until a better understanding of all risks is understood. This is why the heating and temperature controls have been disabled via the Dyson Link app, at this time. We are certainly sorry for any inconvenience that this has caused for you. The heating, as well as all other functions can still be carried out via remote control.
We would value the opportunity to learn more regarding your experience as we are committed to customer satisfaction. Please feel free to email us at askdysonUS@dyson.com. It will be our pleasure to provide support.
Best wishes,
Kelly
Dyson Customer Support
Very smart
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always comes on when frying fish!! Very smart machine and has really made a difference in our home. I can’t wait to see what it can do with the heating function as the temps drop.
I would recommend this to a friendGreat product!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an amazing product. Its price is very high but so is the quality. Its 100% adjustable and the dyson link app adds so many features. You can feel and smell the difference this product
I would recommend this to a friendI'm a Fan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have Asthma and this thing is perfect for the low quality air in my house it's also really nice for when cooking with spices, because the fan is so powerful it can take all the smell away.
I would recommend this to a friendGood again
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Another great Dyson product. I waited several years to purchase these. One of them works perfectly, the other one make some noises when initially heating up.
I would recommend this to a friendAir purifier
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I already have the cool link and works great in our living room so we de died getting another unit for the bedroom , only complain expensive filter that last for 6 month
I would recommend this to a friendMy Dyson Satisfaction
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I look at having my Dyson as a better quality of life.. I Absolutely love it.. I will be purchasing one for every room eventually..
I would recommend this to a friendWorth every penny
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far no regrets. Helps eliminate the stink from my neighbor's smoking and cooking AND the fan/heater addition makes this a power tower. Not to mention it isn't an eye sore.
I would recommend this to a friendI'm using it every day so far
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is very helpful when I have to spend the whole day at home... I have an old house without too much isolation. So the heater function of this device saves my day.
I would recommend this to a friendPretty good but makes annoying sounds
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought in July was a great fan but once it started getting cold in October the heater setting would make a high pitch noise when the room hit the temperature it was set to. (78°) so whenever I would have it where it on where it would auto warm below that temperature it would buzz/Humm in a high pitch while it was at the targeted heat. I've been looking to exchange it because when it is on the fan setting it does not make that sound and I think it may be just mine that does this.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi Candy, this is Kelly with Dyson. We're sorry to hear that while using your HP04 Pure Hot + Cool in heat mode, you encountered a buzzing or humming noise. This does sound rather unusual, and we would be happy to go over your machine with you to help make sure that it's performing as intended. Please feel free to email askdysonUS@dyson.com we are happy to provide you with support.
Best wishes,
Kelly
Dyson Customer Support
Dyson cool & hot
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied item. I bought two for my home and plan go buy one more. I really like this fan has the temperature control.
I would recommend this to a friendMB Air Purifier-Heater
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has made a big difference in the temperature comfort in the Master Bedroom as it has always been difficult to control and not make rest of house uncomfortable.
I would recommend this to a friendGreat product!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had it for almost a year now. It’s been fantastic! Easy to use, has a lot of functions, and appropriately regulates the temperature in a bedroom.
I would recommend this to a friendNice heater/purifier but...
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great unit but I kept popping a fuse when using the heat feature so had to return as it was one of the primary reasons I bought for the space it was being used in.
I would recommend this to a friendI am a Dyson fan now
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great product. I love the WiFi connectivity. I control everything from my phone: fan power/rotation/heat/ cooling.
I would recommend this to a friendNice heater
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second unit. I used the first one in the bedroom. This one is going to be in the living room. I am very pleased wit( the performance and efficiency.
I would recommend this to a friendGreat Dyson Update!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome update from earlier versions! This is a significant improvement with added size, capabilities and all around functions.
I would recommend this to a friendAwesome product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dyson is the best at sucking and blowing. I own both their vacuums and purifier cool/heat. Love it. Go get your own and experience it
I would recommend this to a friendKid likes it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son seems to like it. The hepa filter feature has definitely helped his allergies. Couldn’t give it a full 5 stars because we haven’t tried the heat feature yet.
I would recommend this to a friendGreat Air Filter!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent and effective Cold/Hot Air Filter. Does the job. Mailing services was smooth, fast and efficient.
I would recommend this to a friend