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Customer Ratings & Reviews

Your price for this item is $519.99
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The comparable value price is $649.99

Customer reviews

Rating 4.5 out of 5 stars with 1437 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers find value in the HP04 Pure Hot + Cool's air quality improvements, heating capabilities, and quiet operation. Many appreciate its ease of use and the helpful app, while some find the sleek design appealing. However, the high price point is a common concern, and some customers note the unit's larger-than-expected size. A few users reported occasional performance issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,437 reviews
  • Pros mentioned:
    Air quality, Noise level

    Rated 5 out of 5 stars

    Best cooling option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size to move where needed. Quiet. Air flow temp remains constant. More convenient than AC.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    Asthma Life Saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who suffers from asthma but also has a four legged family member I wish I would've invested in this amazing low energy use piece of technology much sooner. Don't let the price scare you away, it is/was worth every cent, and you can't think of this device as just a fan, its so much more. The quality of my breathing and my ability to regularly monitor the air quality remotely via the app is amazing. If you or anybody in your family suffer from allergies, asthma, or just want better air quality get one of these.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality, Heating

    Rated 5 out of 5 stars

    More than expected.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a fan, attracted to the heater feature. But the Air Purifier is wonderful. Completely adjusts to the air condition. Well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality, Heating

    Rated 4 out of 5 stars

    dyson

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not cool the room significantly. I do like how you can gauge the air quality in the room. It is an excellent heater.

    I would recommend this to a friend
  • Pros mentioned:
    Heating, Noise level

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great at heating up a bedroom! Super quiet so does not interfere with anything or distracting when trying to sleep. Looks sleek and good design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s amazing! It took me about a year and a half for the first filter to go bad so you don’t have to buy them often

    I would recommend this to a friend
  • Pros mentioned:
    Heating

    Rated 4 out of 5 stars

    Overall good product, but one downside

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I also have the previous version of Hot + Cool Link, so I would like to share my experience both machines. Mostly, this updated version is better in general. I really like it heats up the room faster with plenty of air flow and the angle of the oscillation is much wider. However, the only downside of this machine is the app. The heater is not allowed turning on through the app!! It says the safety code is blah blah blah.... BUT I can still turn on the heater the previous version through the app! I usually set the schedule to turn on/off the heater, but I cannot do with this new machine.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality, Fan

    Rated 5 out of 5 stars

    Air Purifier

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The air quality in my room is nice and fresh and I love that I can use it as a heater also in the winter and fan in the summer

    I would recommend this to a friend
  • Pros mentioned:
    Air quality, Heating

    Rated 5 out of 5 stars

    Triple love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does it all. Cools down the room, heats up the room, even purify the room. My sinus thanks me for this.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality, Fan

    Rated 5 out of 5 stars

    Good Air Purifier for the kitchen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps purify our room and the kitchen. Especially useful using the fan function in the kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality, Ease of use

    Rated 5 out of 5 stars

    wonderful product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really works great. A bit difficult to understand symbols and programming but Auto works great

    I would recommend this to a friend
  • Pros mentioned:
    Air quality, Heating

    Rated 5 out of 5 stars

    Excellent Dyson Product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this everyday weather it the hot or cool settings. Purifies the air and my allergies have been gone. Great product. Expensive but worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Heating & Cooling

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG - Got this heating/cooling unit for the room over the garage. Hardest place to keep warm or cool because of the space below. Remote is an added bonus from any place in the room. Easy of use. I was skeptical of it's dual ability, but I am so glad I made this purchase. Even helps to save money since I do not need to heat/cool the whole upstairs to get the climate just right for 1 room

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Controlled air is so nice

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its so nice to have fresh air at the temperature that I want. Warm and cool is great year round. Great to reduce damp or humid air.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    It’s good for very small rooms

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this fan thinking it was going to blow very cool air. Not the case, but instead it blows very little air compared to a blades fan. My girlfriend wasn’t very impressed with the amount of airflow. I wasn’t happy either with it. I do like the app you can use with your phone and get extra functionality out of the fan. Other than that it’s just a very basic fan. I guess with it’s flirtation system it makes it okay but still not worth the 500 bucks price tag for it. I sorta did want to return it and just buy a cheap old blades fan again but this purchase was only good just for my credit increase. Who do I recommend this for? Those who have an AC in the house but need more air flow to move the air around. That’s it.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Kelly with Dyson. The Dyson Pure Hot + Cool purifying fans have been designed to deliver a powerful stream of cooling or heated, purified air from the front of the machine. Dyson Pure Hot + Cool units will also offer the option to divert air through the rear annular at a 45˚ angle, creating a more diffused airflow. Also, thanks to the 350 degree oscillation, Dyson Pure Hot + Cool purifying fans can be used to help project purified air around the whole room and may be used to deliver heated and purified air to every corner of the room. Airflow angles can also be customized using the remote control or Dyson Link app. You will also have the option of a Night mode which will use the machines quieter settings, reducing airflow speeds to range from 1 to 4. Night mode will also dim the display and the machine will run more quietly, making it ideal for use while sleeping. I'm also happy to share that you may customize Night mode settings in the Dyson Link App.

      Air conditioning units and the Dyson Air Multiplier™ fan are two very different products that work in very different ways. An air conditioner refrigerates the air it supplies, allowing the air in the room to be made cooler than the ambient temperature outside. The Dyson Air Multiplier™ fan cools a person by moving air over and around them.

      While we don't expect our valued owners to experience any issues with their machines, we are keen to help ensure your Dyson is working properly. Please feel free to reach out to us directly at [email protected]. Dyson is committed to customer satisfaction.

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work very well. Settings 1-5 are very quiet and can hardly hear operation at all. 6-10 provide a good amount of noise. Typically keep this machine at a 7 going to sleep and it’s good for those who like some noise when trying to sleep. I was worried based on other reviews that the machine would not be loud enough for sleep time but it’s perfect. It’s also very convenient to use with the app as you can change the settings from home or away. Every once in awhile it will have a whistle but can usually be solved with simple cleaning. Very happy with this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Air quality, Noise level

    Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nicely built. Quiet. Love the air quality reading in the mobile app. Uses a lot of watts.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality, Heating

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent heater and air purifier. It heats my room well and a good cooler when it’s summer.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality, Heating

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides both cooling and area heating, plus air quality monitoring and filtration. Has helped cut down on my seasonal allergies.

    I would recommend this to a friend
  • Pros mentioned:
    Heating

    Rated 5 out of 5 stars

    Great Unit, but don't use a Humidifier with it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purifier and heating unit but expensive for what it does. The only major complaint against this unit is that during the winter do not attempt to use a humidifier in the room to 'moisten' the dry air it produces. The humidifier will permanently set off the PM10 numbers and run the unit full blast. The unit IS working as intended detecting the additional moisture droplets in the air. I inverted my setup and use the Dyson Humidity and Cool PH01 with a cheaper space heater without this issue.

    I would recommend this to a friend