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Customer Ratings & Reviews

Your price for this item is $519.99
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The comparable value price is $649.99

Customer reviews

Rating 4.5 out of 5 stars with 1437 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers find value in the HP04 Pure Hot + Cool's air quality improvements, heating capabilities, and quiet operation. Many appreciate its ease of use and the helpful app, while some find the sleek design appealing. However, the high price point is a common concern, and some customers note the unit's larger-than-expected size. A few users reported occasional performance issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,437 reviews
  • Pros mentioned:
    Fan

    Rated 5 out of 5 stars

    Worth It!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was debating between this and a few other models of air purifiers ( including Molekuele and Honeywell). I'm so happy with my choice. The one thing that made the biggest difference is the powerful fan built into the unit. I've got one dog and a 1 bedroom apartment and this is fantastic. Would also recommend the blue color, so much better in person.

    I would recommend this to a friend
  • Pros mentioned:
    Fan, Heating

    Rated 5 out of 5 stars

    Works as intended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, cools well, no blades (awesome) I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Fan, Heating

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome filter and great fan or heater. Compatible with Alexa and voice activation.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality, Heating

    Rated 5 out of 5 stars

    The air

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never had cleaner air, and so warm and cold thanks to the dyson

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Heating

    Rated 5 out of 5 stars

    Great air purifier from a great brand

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cools and heats the room to desired temperature. Easy to use and control.

    I would recommend this to a friend
  • Pros mentioned:
    Heating

    Rated 5 out of 5 stars

    Best Purifier out there!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great purifier, heater & fan. It is quiet, heats up very quickly and it's easy to see how clean your air is with the built in display. I love being able to control the turning radius to focus the cool or hot air where I want it. A nice little touch too is that it tilts down or up to help direct the airflow. I will most likely buy another for our bedroom too.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality, Noise level

    Rated 4 out of 5 stars

    very nice purifier

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no noisy at all its a good product for the money keeps good quality air

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fan, very quiet and easy to use. Amazing quality of course Dyson always do an amazing job. The filter system is so great the room barely gets dusty and it’s been helping with my allergies and asthma. Definitely recommend. The app works great so I can turn it on and off from any where.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great for an RV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We live full time in an RV and this Dyson is great for all kinds of weather. We like it to keep warm in the morning and the cool fan helps during the day. It is great for purifying the air around us too. It’s not super light, keep that in mind. And runs very quietly.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality, Noise level

    Rated 4 out of 5 stars

    Clean Atmosphere

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a very good job of purifying the air. Very quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent product! Dyson are one of the best brands for home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best fan + air purifier

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fan! The app and remote and very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love ❤️ this product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a unique product. Not for everyone. The design and technology of this product make this a fan, a heater as well as an air cleaner all in one. I owned one that stopped working after the warranty ran out. Real bummer. Decided to try this again. So far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality

    Rated 3 out of 5 stars

    Not worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was always interested in an air purifier just because I think having good quality air is a good thing. I do not have allergies or any kind of breathing issues, so it is hard for me to evaluate the air purifier function. There are nice air quality metrics on the unit and in the app. This product advertises a heating function, that was a big sell for me. However, the heating quality is lacking. I have another $15 desk heater that heats my room much better. At times when the heat blows, I can feel cold air being pushed from the unit. The unit provides the ability to set a thermostat, but it is rare that the unit can move the heat up more than 3 degrees. If the heating function was better on this device, I would be much more satisfied with this product. This product as is, is not worth the price tag.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there! Adam from Dyson here. The HP04 allows you to set a target temperature for heating your room. Once the machine reaches its target - it will maintain that temperature. It should not blow cold air on the heating mode. The machine also monitors and reports on your indoor air quality in realtime while cleaning your breathing air with its custom glass fiber / certified HEPA filter. We'd value the opportunity to learn more regarding your experience, as we're dedicated to customer satisfaction. Please consider emailing us directly at service@dysoncanada.ca We look forward to hearing from you. Best Wishes, Adam Dyson Customer Support Dyson-EN_US

  • Pros mentioned:
    Air quality, Heating

    Rated 5 out of 5 stars

    Dyson heater

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very satisfied.The air purifier and the heater helps a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    sleek cool air purifier

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    safer with no blades, looks sleek and quietly purifies the air in the room and by the way cools it off. important to note it is not a strong fan. Filters are great quality yet pricey. Reduces the impact on my allergies... Love it! it's worth it. Wish Dyson had these on promo

    I would recommend this to a friend
  • Pros mentioned:
    Air quality

    Rated 3 out of 5 stars

    Great but Phone app syncing could be better!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the system itself and that it clears the air completely and it has definitely been an aid since I have asthma. I noticed immediately that I have no trouble breathing at night, I used to have a fan in my bedroom window that would rotate air from outside and inside my room so that fresh air is circulated. Cool air or mildly warm flowing in the space helps me sleep without problems. I also like how in the beginning it was able to sync to my phone. Con: After a month of the phone app working it disconnected from the system and I'm unable to get the phone app to sync to the HPO4 system. I've tried every possible option and looked at all the resources and guidelines online and what came in the box. Did the soft reset and hard reset and still nothing worked....One of the main reasons I got this version was because of the phone app component so it kind of sucks I spent more money for something I can't use now :(

    I would recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Kelly with Dyson. We're glad to learn from your review and you've loved the performance of the Dyson HP04 Pure Hot + Cool. Dyson Pure Hot + Cool purifying fans have been designed to deliver a powerful stream of cooling or heated, purified air from the front of the machine. Dyson Pure Hot + Cool units will also offer the option to divert air through the rear annular at a 45˚ angle, creating a more diffused airflow. Also, thanks to the 350 degree oscillation, Dyson Pure Hot + Cool purifying fans can be used to help project purified air around the whole room and may be used to deliver heated and purified air to every corner of the room. Airflow angles can also be customized using the remote control or Dyson Link app. You will also have the option of a Night mode which will use the machines quieter settings, reducing airflow speeds to range from 1 to 4.

      We're sorry to hear that you became disconnected from the Dyson Link App, and have not yet been able to reconnect. We believe the Dyson Link App will provide unique insights regarding the air quality in your living environment while allowing easy control of your Dyson Pure Hot + Cool Link from anywhere. In light of this we are keen that all owners are able to fully utilize the app. To support this effort, we have put dedicated resources in place that will connect Dyson customers to Pure Cool Link experts in a matter of moments.
       
      I understand this does not reflect your experience, and we would be grateful for the opportunity to learn more about the steps you took to get in touch as well as get connected to the App. Please consider emailing askdysonUS@dyson.com. We look forward to speaking with you.
       
      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Pros mentioned:
    Heating

    Rated 5 out of 5 stars

    Great large room heater and purifier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this in out living 600 Sq. Ft. Living Room which is connector to our 200 Sq. Ft. Dining Room. This fan is very quiet and keeps both the Living and Dining Rooms very comfortable without having to turn on the central heater in the house. When you take into consideration the Air Purifier, it is worth every penny we spent on it, and more.

    I would recommend this to a friend
  • Pros mentioned:
    Heating, Noise level

    Rated 5 out of 5 stars

    Dyson Fan for the win!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet and works flawlessly! I love the heating function!

    I would recommend this to a friend
  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    The best air purifier ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just can’t believe how this thing make my life easier. Before, I have kid so sensitive, waking up so often at night, always worrying about his difficulty breathing and restless days after nights without sleep! Dyson air purifier is really the best thing which I ever purchased! Dyson solve my son’s problem! Thank you, so happy and satisfied!

    I would recommend this to a friend