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Customer Ratings & Reviews

Your price for this item is $519.99
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The comparable value price is $649.99

Customer reviews

Rating 4.5 out of 5 stars with 1437 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers find value in the HP04 Pure Hot + Cool's air quality improvements, heating capabilities, and quiet operation. Many appreciate its ease of use and the helpful app, while some find the sleek design appealing. However, the high price point is a common concern, and some customers note the unit's larger-than-expected size. A few users reported occasional performance issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 1,437 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Working so good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set-up and use. With WiFi, you are able to control everything, including current air quality status and history. Good Buy.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Best fan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fan with its magnetic remote. It is a bit pricey though but other than that, I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    Dyson Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great air purifier. Providers detailed information on particle sizes and quantity. Really like that its wifi / app enabled to view information.

    I would recommend this to a friend
  • Pros mentioned:
    Heating

    Rated 5 out of 5 stars

    Great product, fairish price tag

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job with circulating air as a standard fan, and a great job as a space heater even in a fairly open area of the house.

    I would recommend this to a friend
  • Pros mentioned:
    Heating

    Rated 5 out of 5 stars

    Definitely helps with this heat!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was working out in my garage with no fan for the longest time. Now my new Dyson fan is helping me beat the heat while I get my pump on. Great product!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but can't adjust temp on phone app

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this, but a lot of the point of the app for me was to be able to have Alexa or even manually adjust the temp on the phone. This cannot be done.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it. Quiet. This is my second one. Fan and heater and a purifier all in one.

    I would recommend this to a friend
  • Pros mentioned:
    Heating

    Rated 5 out of 5 stars

    Best Buy haha

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really produces cool air, detects air particles changes and heater is a dedicated plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fan & Heater

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cools and heats with great efficiency. Mobile app and interface make using it very easy.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    We love it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fan and blows well. It works just as expected and also cleans the air in the house. Hands-down top-of-the-line product and we love our Dyson.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Not bad... somewhat worth the cost.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet and does the job, however not being to control the temperature via the mobile able is a downside!

    I would recommend this to a friend
  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    Best air purifier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best air purifier love it got it for my man cave works amazing I just ordered x2 more one for my kids room and the other for living room

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Dyson

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this product for my mothher. I has really helped with the dust in her room. Very quite

    I would recommend this to a friend
  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product but little bit pricey. This Dyson product can really illuminate dust and can purify the air.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality

    Rated 3 out of 5 stars

    Just ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not say 800 square feet, it is ok at heating, but you’re still gonna need blankets. The air purification is decent, it’s fairly loud at full blast but still a few decibels lower than blade fans. To me this is a bare minimum device and for over $700 after taxes could be a lot better. Quality of build is fairly cheap and flimsy

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Kelly with Dyson. Dyson Pure Hot + Cool purifying fans have been designed to deliver a powerful stream of cooling or heated, purified air from the front of the machine. Dyson Pure Hot + Cool units will also offer the option to divert air through the rear annular at a 45˚ angle, creating a more diffused airflow. Also, thanks to the 350 degree oscillation, Dyson Pure Hot + Cool purifying fans can be used to help project purified air around the whole room and may be used to deliver heated and purified air to every corner of the room. Airflow angles can also be customized using the remote control or Dyson Link app. You will also have the option of a Night mode which will use the machines quieter settings, reducing airflow speeds to range from 1 to 4. Night mode will also dim the display and the machine will run more quietly, making it ideal for use while sleeping. I'm also happy to share that you may customize Night mode settings in the Dyson Link App.

      We would value the opportunity to learn more regarding your experience as we are committed to customer satisfaction. Please feel free to email us at [email protected]. It will be our pleasure to provide support.
       
      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Awesome fan/heater/filter

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't say enough about this wonderful product! Only down side is the price, but like 95% of the Dyson products I have owned, totally worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Heating

    Rated 5 out of 5 stars

    Dyeing HEPA air filter w/ heating & Cooling.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy for my money. Use it as a heater or cooling system and gives me security with HEPA air filter cause I’m a classroom teacher.

    I would recommend this to a friend
  • Pros mentioned:
    Heating

    Rated 5 out of 5 stars

    Works great and my cigar room!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My smoking room is an enclosed deck. This thing not only removes cigar smoke, but heats the deck perfectly. I recommend it for any small area.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Dyson air purifier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works nicely easy to use great product but very expensive I think it’s over priced

    I would recommend this to a friend
  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    Great product, easy to set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to set up (even the Dyson mobile app) Makes an immediate difference within my apt. The air smells even cleaner

    I would recommend this to a friend