Customer Ratings & Reviews
- Model:
- 244314-01
- SKU:
- 6314650
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers find value in the HP04 Pure Hot + Cool's air quality improvements, heating capabilities, and quiet operation. Many appreciate its ease of use and the helpful app, while some find the sleek design appealing. However, the high price point is a common concern, and some customers note the unit's larger-than-expected size. A few users reported occasional performance issues.
This summary was generated by AI based on customer reviews.
Satisfied the performance and also designs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like this product due to performance and designs. If the price is a little bit lower, it will be best.
I would recommend this to a friend- Pros mentioned:Air quality
Great for air purification
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality for price ! The ease of use to set up as well and great for air purification!
I would recommend this to a friend Excellent but little confusing
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only 4 stars because of non intuitive use. Best Buy card, delivery and service excellent. That said, the HP04 is worth the money, really remarkable the difference. Considerably better then the lower price point fans. The smart component is worth it IMO. The lack of app function because of US regulation is unfortunate. Ive liked it so much Ive bought a second. Thk you Best Buy
I would recommend this to a friend- Pros mentioned:Ease of use
Buy IT!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to assemble and keep room at desired temperature. Worth the purchase.
I would recommend this to a friend - Pros mentioned:Heating
Dyson
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dyson heating is fantastic!! Warms up the room fast!!
I would recommend this to a friend Great fan
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fan is great. I really like the app controls for this fan. Overall great product.
I would recommend this to a friend- Pros mentioned:Heating
Cool
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.running good on heating and cooling my environment
I would recommend this to a friend - Pros mentioned:Air quality
Well worth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is great. The air flow is nice. The fan is quiet. It's lightweight and attractive.
I would recommend this to a friend - Pros mentioned:Heating
Great product!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Very worth the investment! Love the ability to heat and cool!
I would recommend this to a friend - Pros mentioned:Air quality
Does a great job...when it works
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything was working great for the first week, then I started getting intermittent warning and would have to unplug the unit and sometimes reset to get it to work. I think over it does a great job and could tell a difference in air quality but does not seem reliable. Also, I could not get through to Dyson on the phone to troubleshoot, on hold almost an hour before hanging up and did not get a response to email for almost 3 days. I did not want to get stuck with a non-functioning product that costs this much so I returned before the end of the return period.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi Nats, this is Kelly with Dyson. We're sorry to hear that after just a week of use, you experienced an issue with your HP04 Pure Hot + Cool. The Dyson Pure Hot + Cool purifying fans have been designed to deliver a powerful stream of cooling or heated, purified air from the front of the machine. Dyson Pure Hot + Cool units will also offer the option to divert air through the rear annular at a 45˚ angle, creating a more diffused airflow. Also, thanks to the 350 degree oscillation, Dyson Pure Hot + Cool purifying fans can be used to help project purified air around the whole room and may be used to deliver heated and purified air to every corner of the room. Airflow angles can also be customized using the remote control or Dyson Link app. You will also have the option of a Night mode which will use the machines quieter settings, reducing airflow speeds to range from 1 to 4. Night mode will also dim the display and the machine will run more quietly, making it ideal for use while sleeping. I'm also happy to share that you may customize Night mode settings in the Dyson Link App.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at [email protected], and we will be in touch.
Best wishes,
Kelly
Dyson Customer Support
- Pros mentioned:Air quality
Good product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Notice the difference by day 3 waking up without dry nose and sneezing.
I would recommend this to a friend - Pros mentioned:Heating
works well
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this to add a bit of heat in my office. It works like expected.
I would recommend this to a friend Great fan heater combo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for our use of additional cooling and filtration in a grow room. The oscillating feature is a great help with multiple tents, but when heat dissipates when canopy lights are off the heating feature also helps maintain uniform temperatures fir maximum use. Would do the same fir any room in the house
I would recommend this to a friend- Pros mentioned:Heating
Dyson - HP04
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this machine. Heats and cools rapidly. Would highly recommend this.
I would recommend this to a friend - Pros mentioned:Heating
DysonHP04
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Dyson really work great for cooling and warming - Best Dyson fan yet
I would recommend this to a friend - Pros mentioned:Noise level
The best air purifier plus heater.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Impressive air purifier. Very quiet and efficient.
I would recommend this to a friend - Pros mentioned:Heating
Best thing since sliced bread
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am really enjoying my new Dyson. It filters, heats and cools. Well worth every penny.
I would recommend this to a friend - Pros mentioned:Air quality
dyson pure hot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, does a good job of cooling and air purification.
I would recommend this to a friend Excellent product, but...
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my HP04 PURE+HEAT, but.... It needs Google Assistant integration. I have come expect the absolute best from Dyson and by not providing that integration I feel that you are not providing the best. While Alexa may be the most widely adopted virtual assistant it is not the only one and Google is far superior in certain aspects including integration with my phone which make other assistants not feasible for me. That is why my smart home experience is built around Google Home including my Nvidia Shield TV and other various devices that are Google centric. Please work on this ASAP.
I would recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Kelly with Dyson. Thank you for sharing your review of the Dyson HP04. We appreciate your feedback regarding the use of Google integration. While I'm not certain of future plans, this is something that could potentially be integrated into future software updates. Dyson takes feedback from our owners seriously as we understand that the comments we receive from our customers help us continue to move forward and create technology that makes sense. When designing our technology we are conscious to make sure that our products interact most efficiently for and with our customers. We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at [email protected], and we will be in touch.
Best wishes,
Kelly
Dyson Customer Support
- Pros mentioned:Air quality
Awesome
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this product, keeps purifying air when off! Awesome!
I would recommend this to a friend