Customer Ratings & Reviews
- Model:
- 244314-01
- SKU:
- 6314650
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers find value in the HP04 Pure Hot + Cool's air quality improvements, heating capabilities, and quiet operation. Many appreciate its ease of use and the helpful app, while some find the sleek design appealing. However, the high price point is a common concern, and some customers note the unit's larger-than-expected size. A few users reported occasional performance issues.
This summary was generated by AI based on customer reviews.
Quiet but effective
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have used this on the main level, in bedrooms, in family room. We feel that one per level is more than adequate.
I would recommend this to a friendWorks Great $$$$
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the first Dyson product I have purchased and I must say the quality of the product is superb. Great for allergies!
I would recommend this to a friendKid likes it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son seems to like it. The hepa filter feature has definitely helped his allergies. Couldn’t give it a full 5 stars because we haven’t tried the heat feature yet.
I would recommend this to a friendGood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. It seems to be working as intended but got to see how it’s going to in future. Finger crossed.
I would recommend this to a friendDyson
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this product. I used to wake up with headaches, but since using this I sleep better and wake up refresh
I would recommend this to a friendAwesome product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dyson is the best at sucking and blowing. I own both their vacuums and purifier cool/heat. Love it. Go get your own and experience it
I would recommend this to a friendKnown defect on the HP04
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was great while it lasted - I got a common HP04 defect where the fan stops working with a triangle/exclamation point error message on screen. Online, lots of folks try hard resetting just for it to give the same error eventually, repeatedly. Same experience for me. Would have been happy to exchange it, but Best Buy has been sold out and my return period ends tomorrow
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi Sam, this is Kelly with Dyson. The Dyson Pure Hot + Cool purifying fans have been designed to deliver a powerful stream of cooling or heated, purified air from the front of the machine. Dyson Pure Hot + Cool units will also offer the option to divert air through the rear annular at a 45˚ angle, creating a more diffused airflow. Also, thanks to the 350 degree oscillation, Dyson Pure Hot + Cool purifying fans can be used to help project purified air around the whole room and may be used to deliver heated and purified air to every corner of the room. Airflow angles can also be customized using the remote control or Dyson Link app. You will also have the option of a Night mode which will use the machines quieter settings, reducing airflow speeds to range from 1 to 4. Night mode will also dim the display and the machine will run more quietly, making it ideal for use while sleeping. I'm also happy to share that you may customize Night mode settings in the Dyson Link App.
We are sorry to hear that you encountered a fault, while using your Dyson. While we don't ever expect issues to occur, Dyson does back your new machine from an authorized retailer with a free 2-year guarantee. We would value the opportunity to assist you, to help ensure your Dyson is working properly. Please feel free to contact us directly at askdysonUS@dyson.com. We are keen on providing you with support and learning more about your experience.
Best wishes,
Kelly
Dyson Customer Support
Best out there
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I like it. I loved that I can control it thru the dyson app on my phone. I can put it on auto and works really well on the room temp that I prefer.
I would recommend this to a friendDyson
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little heater for a small room. Only problem is you cannot set the temperature from the app. Just a make sure you clean the filter every season.
I would recommend this to a friendAll worth it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I seldom reviiew items.’in this case, i think it’ worth sharing that if you’re considering working with the company you’re looking for, this is it!!! VMC!
I would recommend this to a friend- Pros mentioned:Air quality
Lower the price on this item
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the money its like buying a $25 fan, heater from walmart . Its kid friendly and clean air
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Rolando, this is Kelly with Dyson. We're sorry to hear that you felt the HP04 Pure Hot + Cool was not worth the price paid. Dyson Pure Hot + Cool purifying fans have been designed to deliver a powerful stream of cooling or heated, purified air from the front of the machine. Dyson Pure Hot + Cool units will also offer the option to divert air through the rear annular at a 45˚ angle, creating a more diffused airflow. Also, thanks to the 350 degree oscillation, Dyson Pure Hot + Cool purifying fans can be used to help project purified air around the whole room and may be used to deliver heated and purified air to every corner of the room. Airflow angles can also be customized using the remote control or Dyson Link app. You will also have the option of a Night mode which will use the machines quieter settings, reducing airflow speeds to range from 1 to 4.
We would value the opportunity to learn more regarding your experience as we are committed to customer satisfaction. Please feel free to email us at askdysonUS@dyson.com. It will be our pleasure to provide support.
Best wishes,
Kelly
Dyson Customer Support
Great features
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This fan is not an a/c unit, but it does not advertise to be. However, it circulates air very well. I like the oscillating features and the scheduling options
I would recommend this to a friendOverpriced for what it is
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great filter, an okay fan, and an ok heater unfortunately. The data it gathers and shows in the app is honestly pretty neat, not gonna lie.
I would recommend this to a friendIt definitely is a Dyson product.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. So far I’ve only used it in the summer, but let’s see how the heater works in the winter.
I would recommend this to a friend- Cons mentioned:Price
Expensive
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cost too much. I was expecting more simply because the price. There are much cheaper product at a quarter of the price
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Jaybo, this is Kelly with Dyson. We're sorry to learn of your disappointment with the Dyson HP04 Pure Hot + Cool air purifier. Dyson Pure Hot + Cool purifying fans have been designed to deliver a powerful stream of cooling or heated, purified air from the front of the machine. Dyson Pure Hot + Cool units will also offer the option to divert air through the rear annular at a 45˚ angle, creating a more diffused airflow. Also, thanks to the 350 degree oscillation, Dyson Pure Hot + Cool purifying fans can be used to help project purified air around the whole room and may be used to deliver heated and purified air to every corner of the room. Airflow angles can also be customized using the remote control or Dyson Link app. You will also have the option of a Night mode which will use the machines quieter settings, reducing airflow speeds to range from 1 to 4. Night mode will also dim the display and the machine will run more quietly, making it ideal for use while sleeping. I'm also happy to share that you may customize Night mode settings in the Dyson Link App. We'd value the opportunity to learn more about your experience and answer any other questions or concerns you have on your Dyson. Please feel free to email us directly at [email protected]. We will be in touch.
Best wishes,
Kelly
Dyson Customer Support
I would buy again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to offset the temperature in my condo. The air cleaning feature is a huge plus. I would recommend buying it.
I would recommend this to a friendSo good I own 2
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best hepa filter and heater. Filters large room quickly. A must have for seasonal allergies.
I would recommend this to a friendGREAT FOR ALLERGIES
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works as advertised. It has helped my allergies in the house. Highly recommend ! I would buy again !!
I would recommend this to a friendGlorified Fan & Heater
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Glorified Fan & Heater is what I would describe the Dyson HP04 Air Purifier. Through a lot of research I narrowed my purchase for our new air purifier to this Dyson, Honeywell, or Oreck. I loved the idea the Dyson would inform me of the air quality as it purified… Well it basically gives you a green line to indicate the air quality is good. The air quality in our basement is not at a "green" level. For the price of the unit at $550.00 it is not worth the investment. Since the return on the Dyson we opted to purchase the Oreck air purifier as we had done over 10 years ago. Our original Oreck was not working after 10 years of good use. We had purchased two units for close to the price of one Dyson. I love the Oreck system as it is very portable and has a rinsible filter... and I can smell fresh air in our basement. I have both units running throughout the night! Sorry, Dyson... we gave you a try!
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Kelly with Dyson. The Dyson Pure Hot + Cool purifying fans have been designed to deliver a powerful stream of cooling or heated, purified air from the front of the machine. Dyson Pure Hot + Cool units will also offer the option to divert air through the rear annular at a 45˚ angle, creating a more diffused airflow. Also, thanks to the 350 degree oscillation, Dyson Pure Hot + Cool purifying fans can be used to help project purified air around the whole room and may be used to deliver heated and purified air to every corner of the room. Airflow angles can also be customized using the remote control or Dyson Link app. You will also have the option of a Night mode which will use the machines quieter settings, reducing airflow speeds to range from 1 to 4. Night mode will also dim the display and the machine will run more quietly, making it ideal for use while sleeping. I'm also happy to share that you may customize Night mode settings in the Dyson Link App.
While I understand you've since returned your purchase, we'd value the opportunity to learn more regarding your experience, as we're dedicated to customer satisfaction. Please consider emailing us directly at [email protected]. We look forward to hearing from you.
Best wishes,
Kelly
Dyson Customer Support
love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like it very much is perfect. I bought it for myself because I have allergies and it works perfectly for me. It's nice and quiet
I would recommend this to a friend