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Customer reviews

Rating 4.5 out of 5 stars with 1437 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers find value in the HP04 Pure Hot + Cool's air quality improvements, heating capabilities, and quiet operation. Many appreciate its ease of use and the helpful app, while some find the sleek design appealing. However, the high price point is a common concern, and some customers note the unit's larger-than-expected size. A few users reported occasional performance issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,437 reviews
  • Rated 5 out of 5 stars

    Dyson Is the Best

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Purifier, does exactly what it suppose to do. Clean the are and the auto feature is awsome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Dyson air purifiers this is my second one. The first is in my bedroom and this one is in my living room. Hi quality product worth the price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sensitive sensors and seems to do what it is supposed to do. As with all Dyson products it’s pricy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No Alexa on Heat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product but only thing I dislike is that you cant control the heat settings through voice control due to some regulation in the US.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good .works as expected. Cool functionality doesnt really throw cool air Its just fan .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty great

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well for both hot and cold, main downside is it increased my energy bill quite a bit when using extensively

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy with the product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The heat function isnt that hot to actually warm you up but overall i like the product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good, you just can’t program the heat to go on and off through the app, you have to use the remote.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Could be better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as cool as I would like compared to some cheaper fans

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this at Christmas. Works perfect for a small room. Setting the one hour timer right when i lay down so I’m not running it all night.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Perfect for small to medium rooms. Makes sleeping so much nice because I don’t wake up with clogged nose

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Price gouging by Dyson

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't expected Dyson doing price gouging, it was for $ 569 and the next day it went to $ 610 its just the show, it takes forever to heat 800 Sq.Ft

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent producct

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid product and very flexible. Effective and would highly recommend. Also bought a second one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arshad Mehmood

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and good price and very friendly staff and clean restrooms and Dyson air purifiers working all weather like the products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is amazing how it automatically senses when it needs to turn up the fan speed and does for as long as it needs to and then turns itself back down. We love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING! Can't say enough good things about this and every other Dyson product we own. Wife has allergies and this has helped tremendously.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is so cool

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the coolest fan And air purifier and heater on Monday and ask for nothing better than that it works awesome I love the feature with Auto on and off

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this Dyson ! The app the remote and quality!!! It’s worth the price ! Must have

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not Worth the Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although it seems to be doing its job as an air purifier (I haven't really had a chance to test out the 'hot' feature considering it's still summer), it does not exactly cool down my bedroom which is smaller than 800 sq.ft. without assistance from central AC and ceiling fan. Not sure if it's worth what I paid for but unfortunately it's too late to return as per Best Buy's return policy.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Kelly with Dyson. We're glad to hear that the HP04 Pure Hot + Cool is working so well for you as a purifier. Dyson Pure Hot + Cool purifying fans have been designed to deliver a powerful stream of cooling or heated, purified air from the front of the machine. Dyson Pure Hot + Cool units will also offer the option to divert air through the rear annular at a 45˚ angle, creating a more diffused airflow. Also, thanks to the 350 degree oscillation, Dyson Pure Hot + Cool purifying fans can be used to help project purified air around the whole room and may be used to deliver heated and purified air to every corner of the room. Airflow angles can also be customized using the remote control or Dyson Link app. You will also have the option of a Night mode which will use the machines quieter settings, reducing airflow speeds to range from 1 to 4.

      With regard to how the machine cools off your space, our purifiers & fans do not have Freon, so they are not an air conditioner, but it does work better than standard fans. Dyson fans use Air Multiplier technology to create a powerful stream of uninterrupted airflow. Air is accelerated through an annular aperture, creating a high-velocity jet of air. This passes over an air foil-shaped ramp, channeling its direction and creating areas of low pressure behind and around the fan. The change in pressure forces surrounding air to be drawn into the airflow, resulting in a powerful stream of smooth cooling air. 
       
      We would value the opportunity to learn more regarding your experience as we are committed to customer satisfaction. Please feel free to email us at askdysonUS@dyson.com. It will be our pleasure to provide support. 
       
      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rated 5 out of 5 stars

    Worth the Expense

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The air purifier is expensive but worth the cost. No more waking up with a stuffy nose. It is a heater and also dispenses cool air.

    I would recommend this to a friend