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Customer reviews

Rating 4.5 out of 5 stars with 1437 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers find value in the HP04 Pure Hot + Cool's air quality improvements, heating capabilities, and quiet operation. Many appreciate its ease of use and the helpful app, while some find the sleek design appealing. However, the high price point is a common concern, and some customers note the unit's larger-than-expected size. A few users reported occasional performance issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,437 reviews
  • Rated 5 out of 5 stars

    Works as advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and easy to set-up. App is a great feature and seems to work flawlessly. Provides great heating, even in a large room.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Having issues after 8 months

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased July 2nd and already having issues as of Feb 2022. Wifi connection issues, exclamation point stuck on screen and won’t power on. Have to unplug and what not to restart. Lucky for me I have the Best Buy warranty and still under one year but not promising quality for the price.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Filter good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two tupes of filter work Very good. The auto monitoring is good. The hot air is not that good. It does not really heat up a small room.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love! The only reason I gave a 4 star is because you can’t turn the heater on with the app. Other than I’m satisfied

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dyson fan

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coverall pretty decent, maybe i have a higher expectation from dyson after few years, the filter need to be changed once a while

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what we needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect addition to our baby’s nursery to keep the temps customized to that room only without having to adjust the entire house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with this purchase

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. I am planning to buy a second one for my home office as it is little difficult to move around

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    interesting toy for wife

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great gift to my wife. my wife thinks this uselessness has defeated mold. I will not disappoint her.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be doing it’s job. Had to replace it once, because the first was noisy, but the second seems to be fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great air purifier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the air purifier and all the features it provides, including the ability to monitor it from your cell phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with purchase!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great! I love that I get updates on my air quality, and I can control it with the app. Great Black Friday purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson purifying heater + fan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with my purchase. It is working just fine. This dyson product is amazing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Purchase for small office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its doesnt get as cold as i thought it would be being its in a small office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Had a similar model that lasted 9 years, and replaced it with this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Improve my room air quality significantly

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This air purifier has everything I need, including heater, air quality monitoring and wifi. It is worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Product!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product! We love our Dyson HP04 Hot & Cold Smart Tower Air Purifier, Heater & Fan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Rolls Royce of air treatment products. Best in class device with very precise control and performance display.

    I would recommend this to a friend
  • Pros mentioned:
    Heating

    Rated 3 out of 5 stars

    Average

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heats well. For cooling, it is less useful than a normal fan.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Kelly with Dyson. We're glad to hear that you've found the heater function of your HP04 to be so useful. With regard to cooling, our Purifiers & fans do not have Freon, so they are not an air conditioner, but it does work better than standard fans. Dyson fans use Air Multiplier technology to create a powerful stream of uninterrupted airflow. Air is accelerated through an annular aperture, creating a high-velocity jet of air. This passes over an air foil-shaped ramp, channeling its direction and creating areas of low pressure behind and around the fan. The change in pressure forces surrounding air to be drawn into the airflow, resulting in a powerful stream of smooth cooling air. If you have any other questions/concerns, please get in touch with us directly at askdysonUS@dyson.com.

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look and the function... The ONLY draw back is no support with google home assistant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson fans

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fans, the best we have ever bought. We bought one and ended up buying another.

    I would recommend this to a friend