Customer Ratings & Reviews
- Model:
- 244314-01
- SKU:
- 6314650
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers find value in the HP04 Pure Hot + Cool's air quality improvements, heating capabilities, and quiet operation. Many appreciate its ease of use and the helpful app, while some find the sleek design appealing. However, the high price point is a common concern, and some customers note the unit's larger-than-expected size. A few users reported occasional performance issues.
This summary was generated by AI based on customer reviews.
Dyson continues its streak
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This device is so versatile with all of its functions. I love that this is compatible with an app. I have other dyson products and I love all of them!
I would recommend this to a friendwarmthecabin
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love it, Quiet and does the trick. We have two that we use in our bedrooms for cold nights.
I would recommend this to a friendIt’s Dyson
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is there any need to say anything about how amazing Dyson products are?
I would recommend this to a friendWorks well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this product but it takes a while to heat up a whole room compared to other heaters
I would recommend this to a friendGreat heater and air purifier
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice job. Reliable and great quality. It works perfectly for one bedroom.
I would recommend this to a friendOk air purifier
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like it but I think could be better. Can’t adjust temperature well.
I would recommend this to a friendGood Stuff
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The price is well worth it, it’s three appliances in one, I know Dyson is expensive but trust me it’s worth it.
I would recommend this to a friendGreat functionality!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the auto feature!! Purchased this model/upgraded from previous model because of the air quality display.
I would recommend this to a friendDyson air purifier
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the airflow and functionality on this product. Received item very fast online
I would recommend this to a friendDyson
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for allergies . Like using it for every season with the heater control.
I would recommend this to a friendDyson
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is our 7th Dyson Pure Hot + Cool Air Purifier. We use them all over the house.
I would recommend this to a friendThis is my second Dyson fan!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the heating control on this fan it’s great to have another Dyson pure air fire in my house the quality of these fans are amazing
I would recommend this to a frienddyson!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.dysons products are my favorite, never disappoint. will definitely plan on purchasing the humidifier as well
I would recommend this to a friendReviewed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This works so great! Good price and it helps me a lot for every day.
I would recommend this to a friendMaky3
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best ac ever powerful and good licking All the family love it
I would recommend this to a friendGreat for small spaces
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This keeps my room really cool and at the desired temperature. Very easy install and setup once you take it out the box.
I would recommend this to a friendVery good fan
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent fan and for the price it was great. I would recommend this to a friend.
I would recommend this to a friendNot worth the extra money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I usually appreciate the dyson products and if I really need something I don’t mind the price. But this heater has a been horrible. It creates a high and low pitch whistling sound. Which keeps us up at night. Don’t waste your money unless you really care about the app. We purchased two hp01 and have no problems with a sound and just as warm for an entire room maybe two. Must be a defect in the heater we have. But After multiple emails to their customer service team they have only given me the run around. Just for your information spending a lot on a heater air purifier is not worth the money with horrible customer service. Will not be buying anymore of dyson products.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello there, this is Kelly with Dyson. We are sorry to hear that you'e had such a disappointing experience with your HP04 Pure Hot + Cool. Your machine should not be making any type of whistling noise; that would be indicative of the machine nor performing correctly. We're also disappointed to hear that you've received subpar assistance, while reaching out to our care team for support. That's certainly not the experience we would expect for you to be having. While I understand you have already taken the time to reach out for support with the problem, we'd value the opportunity to learn more regarding your experience, as we're dedicated to customer satisfaction. Please consider emailing us directly at askdysonUS@dyson.com. We look forward to hearing from you.
Best wishes,
Kelly
Dyson Customer Support
- Cons mentioned:Price
Cannot control heat using the app
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The App doesn't let you change heat settings So If I misplace the remote I can only use this as a fan This is a very expensive item. for a heater/fan. All of the functionality should work with the app and the remote. I ended up returning this and getting an older version that had the app functionality. but a less fancy display.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Magnethead,
Thank you for your review. This is Miella from Dyson. We can absolutely understand that frustration, and do apologize. Specific to the US model, in order to comply with the new governmental UL1278 standards, heating mode cannot be activated through the Dyson Link app. This standard unfortunately affects the HP04's ability. We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at [email protected], and we will be in touch.
Best Wishes,
Miella
Dyson Customer Support
Dyson
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for in the bedroom. Filters are eco but you get what you pay for.
I would recommend this to a friend