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Customer reviews

Rating 4.5 out of 5 stars with 1437 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers find value in the HP04 Pure Hot + Cool's air quality improvements, heating capabilities, and quiet operation. Many appreciate its ease of use and the helpful app, while some find the sleek design appealing. However, the high price point is a common concern, and some customers note the unit's larger-than-expected size. A few users reported occasional performance issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 1,437 reviews
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every body should have a filter home. It’s helps reduce dust

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not sure if worth the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job, heater seems to have a mind of its own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great love it i have 2 already im always going for dyson products gets the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I can control it from my phone and see the temperature,humidity, and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fan

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fan. Easy to use and keeps the room fresh

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great analytics and easy to setup. Auto function and app are great.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality, Heating
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great appliance, Way more than a fan and heater.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like most Dyson products, this unit is amazing. It is a bladeless fan, a heater, and an over the top air purifier. First the fan. It puts out a very high flow of air when on high, but is completely variable down to just a slight breeze. Next, the heater. Very similar to the fan operation, except it heats. The temperature of course can be set and the heater turns off once it reaches the set temperature. One feature I find very intriguing is that when the heater first turns on, it doesn’t at first. It waits a few seconds until it is ready to put out warm air and then starts blowing air. In heater mode, it will never put out cool air while it warms up. The air purifier functions are incredible including many types of purification that I don’t even know what they mean. While no one in our house has allergies or respiratory issues, I could see where this could be extremely beneficial for anyone with either. It can be set to automatic mode in which it senses the air quality and turns itself on and off as well as adjusting the air flow level to clean the air and keep it clean. There is a very small screen on the fan where you can scroll through the different pollutants and see the current levels in the room. The same can be much easier viewed on the Dyson app (more on the app later). In all functions, oscillating is an option, but not your typical oscillation. You can choose 45, 90, 180, or 340 degrees for totally customizable oscillation. It can also be turned off completely. Also available is the option to reverse the airflow which means the air comes out through a slots that runs along the sides and top of the unit near the back. We use this mode when we don’t want the drafts from the forward flow while the unit is only purifying the air. It comes with a very small, very simple to use remote which controls all aspects of the unit. In fact the unit can only be controlled by the remote (or app) as the only control on the fan is the power button. As stated before, most will want to download the app to control the unit, and more so to view the numerous air quality displays. The app controls the unit the same as the remote with one very important exception. Due to some type of legal restriction, the heat mode cannot be controlled in the app. The only negative that I can come up with is the cost of the replacement filters. It uses two heppa filters and two charcoal filters. Directly from Dyson, the replacements of all are approximately $85. The unit will display the amount of life left in the filter. I have not had it long enough to gauge how often these will need replaced. Also note that the unit specifically says it is only meant to purify one room (not sure of the size). It is not a whole house purification system. I highly recommend this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This helps a ton during allergy season. I highly recommend if you have bad allergies or pets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my apartment to circulate air better and it’s perfect. I highly recommend the investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps me with pet hair, dust, and keeps the area cool. Have already recommended the unit to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good stuff for asthma!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what the machine is designed to do WELL!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works like a charm

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, fantastic air movement and purification

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The future is now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the standard for what a ...??? there’s no word for it but Dyson should be nothing else can be it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First Dyson Purifier...Love it!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Dyson HP04! Love it heats and cools and purifies! Best purchase ever!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love love love

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, warm, it’s tall, but thin, easy to move around.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible service from best buy and broken purifier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This air purifier has started making a deafening high pitched squealing within two weeks. Completely broken to the point where I can't have it in the room without making me up at night. The worst part is that Best Buy won't help fix or send a new unit. The answer I was give is that "I'm not in their elite program and only had a 14 day window form ordering." Unfortunate as I've spent thousands of dollars there over the years... not any more after this experience! They sent me to Dyson and Dyson sent me back to best buy. Now I'm stuck with a very expensive broken air purifier. I've always been a Best Buy fan but have learned it's probably better to buy direct from the manufacturer as they won't back up the products they sell anymore and have a ridiculously short return window (if you don't fork over major money to them each year). Also, google the high pitched squeal before buying this unit — I wish I had. Seems like it's luck of the draw.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi Bhay, this is Kelly with Dyson. We are very sorry to read your review, and to hear that you're having a noise issue from your HP04 Pure Hot + Cool air purifier. We are committed to customer satisfaction, and are happy to make this right for you. Please contact us directly, at [email protected]. It will be our pleasure to provide you with support and to help make sure that your Dyson purifier is working as intended. We look forward to hearing from you.

      Best wishes, 
      Kelly 
      Dyson Customer Support Dyson-EN_US

  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic! Quiet, easy to use, and circulates fresh air well. Pricey but wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic fan

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic fan! Creates great airflow throughout our small apartment. Definitely recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    AMAZING AIR Purifier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ITS A HIGH QUALITY AIR Purifier! IM SUPER HAPPY WITH IT!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Fan!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never thought I could love a fan this much. It’s smart integration makes it a must have.

    I would recommend this to a friend