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Customer reviews

Rating 4.5 out of 5 stars with 1437 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers find value in the HP04 Pure Hot + Cool's air quality improvements, heating capabilities, and quiet operation. Many appreciate its ease of use and the helpful app, while some find the sleek design appealing. However, the high price point is a common concern, and some customers note the unit's larger-than-expected size. A few users reported occasional performance issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,437 reviews
  • Rated 5 out of 5 stars

    .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. But next time I will get just the cool+purifier only

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had the a Best night’s sleep with our Dyson Air Purifier —- Super product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Favorite Thing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my new favorite household appliance! I recommend this highly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dyson fan heater

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a good job, note heat setting uses a lot of energy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love the product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s every bit as it promised. Pricey but worth it..love the app too..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson heat-cool tower

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dyson is the best product ever made.Heater tower is quite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Packs a big punch

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device, cool and heat when needed and works fast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    awesome fan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, I love the color too. works awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the dyson

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the dyson hp04. Easy to set up and great quality

    I would recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would give zero stars if possible. Had it for about a week. Worked fine until i wanted to move from bedroom to living room. Turned fan off and then unplugged it to move it. When i plugged it back it in it wouldnt turn on. No sign of any power on the screen. Called dyson and they could not figure out what was wrong. Luckly enough i was able to return and get a refund

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Kelly with Dyson. We are sorry to read your review, and to hear of the very unusual experience you encountered with your HP04 Pure Hot + Cool. While I understand you've since returned your purchase, we'd value the opportunity to learn more regarding your experience, as we're dedicated to customer satisfaction. Please consider emailing us directly at [email protected]. We look forward to hearing from you.

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s excellent. My son (2 year old) seems to sleep better.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Had high hopes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased Dyson Vacuum products in the past and love them. They are high quality and work great. I have to say, this fan was a disappointment, especially for the price you pay for it. Not a good air flow unless at #9 or 10. Our old tower fan was great at "low" speed. The purifier was just so-so. I have an Air Dr that keeps our air clean in another room. I brought it into the room when the purifier was doing it's thing, which seemed to take a while to get back to a good level. With my Air Dr, it was good in a matter of minutes. Sad to say, I returned this fan.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello Sandi, this is Kelly with Dyson. We are saddened to hear that we have missed the mark with the Dyson Pure Hot + Cool HP04. The HP04 automatically detects airborne particles and harmful gases, and captures 99.95% of those particles in the sealed HEPA filter. It heats in the winter, cools in the summer, and purifies the air, all year round. We're sorry we missed the mark with this appliance, and understand that you've taken time to return the unit for a refund. If you have any other questions/concerns, please get in touch with us directly at askdysonUS@dyson.com.

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Air purifier! Never turn it off! Auto sensors are the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purifier and space heater. Pretty pricey but it is super nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product, gets everything done as described.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dyson - HP04 Pure Hot + Cool; no worries or tech problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lit

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Breezy slick lit highly recommended 100% would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive but great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having an app for your fan is overkill but makes life better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet as a whistle!!! I love being able to control the rotation from my iPad!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dyson does not disappoint,I own 3 of these air purifiers

    I would recommend this to a friend