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Customer reviews

Rating 4.5 out of 5 stars with 1437 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers find value in the HP04 Pure Hot + Cool's air quality improvements, heating capabilities, and quiet operation. Many appreciate its ease of use and the helpful app, while some find the sleek design appealing. However, the high price point is a common concern, and some customers note the unit's larger-than-expected size. A few users reported occasional performance issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 1,437 reviews
  • Rated 5 out of 5 stars

    Dyson product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. It can warm and cool room very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what is intended

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product a little costly but worth the buck

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this machine really did the job I love it. I would recommend to a friend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I would definitely recommend. Will get another one soon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But died wish it worked better but great idea and rocks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Am recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this Dyson heat and fan and I Am recommend it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I used the first two weeks was finder. But suddenly the heat was stop working so frustrated. Then i took back to bestbuy for exchange, but still haven’t get the new one back. Kind of disappointed for the product.

    I would recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Kelly with Dyson. We're sorry to hear that after just two weeks of use, you experienced some issues with your HP04 Pure Hot + Cool. That's certainly disappointing for us to hear. As a reminder, while we don't expect any issues to occur, Dyson does back your new machine from an authorized retailer with a free 2-year guarantee. We would value the opportunity to assist you, to help ensure your Dyson is working properly. Please feel free to contact us directly at askdysonUS@dyson.com. We are keen on providing you with support and learning more about your experience.
       
      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rated 5 out of 5 stars

    Dyson Air Filtration

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find these Dyson's do an amazing job of air filtering.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson Air Filtration

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find these Dyson's do an amazing job of air filtering.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    dyson fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good to have for summer and winter. wireless control

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I wanted to love this , but ...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to love this Dyson so bad. I even read the negative comments and I still went and purchased it to try it out for myself. Three things I hated ; 1. You can’t control the heater with the app because of safety reasons? 2. It took three hours to warm my 200 sq ft (it claims to cover 800 sq ft ) and for the cost I should feel I’m in a sauna in an hour at least. And lastly 3. It’s quietly loud if that makes sense. Is quiet but the buzzing it’s annoying after a while . I really hope they fix these issues. Like I said , I wanted to love this item. Maybe in the future I’d try not again, for now I returned it.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there Marco, this is Tia from Dyson! We're very sorry to hear you say this and are always keen to help. We want you to love your Dyson machine and assure you our support team is always at the ready, should you need us.

      If you're ever in need of Dyson troubleshooting assistance, please don't hesitate to reach our support team at askdysonus@dyson.com. Thank you for choosing Dyson technology!

      Best wishes,
      Tia
      Dyson Customer Support Dyson-EN_US

  • Rated 5 out of 5 stars

    ........

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product...........…..........................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is working well. It has improved air quality and comfort.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is very very nice and useful. I love it this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a good job heating a whole room. I have had zero issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great app

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy using the app with this product. It works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, great for control environment, control temperature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my parents. They like it very much.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality, Heating
    Tech Insider Network Member

    Rated 5 out of 5 stars

    A fan like no other!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used a variety of Dyson products but this is probably the most impressive I've had. To begin, the fan has the sleek futuristic look you expect from Dyson. Even with that said, it blends in to just about any decor to the point of not being obvious. When unpacking, the quality of the device quickly becomes apparent. This one stands about two and a half feet tall and is quite sturdy. There is a full function remote that operates off of IR however you can also control most functions via smart device; iPhone, iPad or android. And yes, you can control the fan when you are away from home via the app. As for the features of the unit, it can heat and cool approximately 400 sq ft. It has the ability to be run manually or automatic based on settings you program; room temperature, humidity or time. As for it's operation, it is extremely quiet and you can set the the unit to send a constant breeze or oscillate from 45 degrees up to 350 degrees view the remote app or on the device. Air flow can be can be directed forward or backward in cooling mode but is restricted to forward when in heating mode. The fan can also be manually tilted to send air up or down. Overall this is one spectacular device that is ideally suited for a location where you need to warm or cool without adjusting the temperature in the entire house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a Dyson! Does everything I expected!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's quiet & versatile .... a bit pricey but love the way it works!

    I would recommend this to a friend