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Customer Ratings & Reviews

Your price for this item is $519.99

Customer reviews

Rating 4.6 out of 5 stars with 1205 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are delighted by the TP02 Pure Cool Link Tower Air Purifier's ability to improve air quality and its impressively quiet operation. Many appreciate the ease of use, including the user-friendly app and convenient remote control. Positive feedback also highlights the stylish design and effective fan functionality. However, some customers find the price to be a significant drawback, and the filter replacement cost is also a concern for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 1,205 reviews
  • Rated 4 out of 5 stars

    Exchange

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this item for about a year and it was working amazing. Unfortunately it stopped blowing cold air and wasn’t working anymore. Thank goodness I had the protection plan and was able to go inside the store and exchange it for a new one. I love it! Now it keeps my room cold.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a previous model of this, which was quite a bit louder than this version. So the lower noise is nice. However, I am not sure that it is as strong as the previous version. Unfortunately, my old fan died so I could not compare.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purifier and fan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this during one of the flash sales where it was 50 or 60% off. It has minimal assembly and space usage, but works well as a purifier and fan. I will definitely buy another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson Air purifier

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice blue color. Takes a little getting used to the remote. My wife thinks the noise it emits is annoying for trying to sleep. Don't notice much difference in room dust levels.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for allergies

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took about 1 day but it did clean the air around. I don’t wKe up w terrible allergies like I did before I bought the dyson Highly recommended to anyone w similar issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Dyson - It has much more than I even knew. I was able to get this for $350 when the normal price was $500 and it was new, not open box. I bought two of them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not bad for being Dyson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is not a bad product. The only two bad things is that I wish the air can blow narrow. I think that the new version let's you choice from narrow to wide range. The other bad thing is that it makes a noise when is off.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DESIGNED to stop working early, says Dyson support

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been using this fan for several months, and it was pretty great. The design was sleek, the app was convenient, and the purification seemed good. The filters were a little expensive, but they seemed to last long enough, according to the app. Until the Auto mode suddenly stopped working and the fan started blowing at full blast. The app showed an error about a problem with the air quality sensor, and pressing the Auto button on the remote would cause an "E" to be shown on the fan's display. The filter still had around 30% life at that point. I tried some basic troubleshooting; unplugging the fan, waiting a few seconds, and plugging it back in would fix this issue for a week or so, before the "E" error code would inevitably return. Fast forward a few months, when I finally got tired of this mess and called Dyson Support. To my utter disbelief, they told me in no uncertain words that the Auto mode was DESIGNED TO STOP WORKING when the filter life hit 30-40%. The "E" error code, they said, meant that you need to buy a new filter now and replace it for Auto mode to keep working. Even if there's plenty of life remaining according to the app. NOWHERE is this documented, not on the packaging, not in the manual, not in the app, and not even on their troubleshooting website. The only advice for an "E" error code is to call Dyson Support, who will tell you to either go buy a new $70 filter to fix this issue or to just deal with not having Auto mode. Never mind that the app is supposed to tell you when you actually need a new filter, or the fact that the fan is supposed to show an "F", not an "E", when the filter is depleted. Or that the app straight up tells you that the air quality sensor has an issue, not the filter. They ended up sending me a free filter, but that doesn't fix the underlying issues. Either Dyson Support actively tries to avoid replacing faulty units and instead pushes buying filters as a band-aid solution, or the design is inherently flawed and they're trying to cover that up—I don't know which is worse. If filters are only actually useful for 60% of their intended lifespan, then they effectively cost $117 each if you want to use Auto mode as recommended, making them even more of a ripoff than they already were. In any case, I will probably never buy another Dyson product again; this whole experience left a very bad taste in my mouth, and I don't know how I can trust any of their products if their support is so willing to lie and cover up issues instead of fixing them.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello there, this is Kelly with Dyson. Thank you for reaching out and sharing your review of the TP02 Pure Cool Link with us. I'm sorry to hear of your experience while reaching out for support upon seeing an error code on your machine. While I understand you have already taken the time to reach out for support with the problem, we'd value the opportunity to learn more regarding your experience, as we're dedicated to customer satisfaction. We'd value the opportunity to go over your machine with you to assist with any questions you may have as well as offer any further needed troubleshooting assistance. Please consider emailing us directly at [email protected]. We look forward to hearing from you.

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rated 5 out of 5 stars

    Great fan/purifier!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great purifier! The other day, I was frying some food in the kitchen. Air quality was poor. The fan was on auto mode. It sense the smell an turned on full blasting filtering the air. Technology is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s only my second day owning this thing but it was worth the money. I did my research and don’t regret it. We live in a 109 year old house and there is a lot of dust. This machine is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just send it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this fan/purifier for my office. Did I need something this fancy? Probably not. Do I care? No.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for cleaner air

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fires ongoing in California helps lessen the smoke smell. I don’t have as bad allergies compared to before. Worth the purchase. Can’t go wrong with Dyson.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works so great and turns on automatically if there is too many particles in the air. I love this and the filter lasts a long time even though I have 6 dogs inside it doesnt smell like dogs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fan but a little over over priced.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As all Dyson fans like this, these will be a bit overpriced. It does come with a great filtering system and bladeless design but if you just need a tower fan than go with the much cheaper options available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for a hot day

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how there's a filter built in and you can control your Dyson fan on your phone so it's nice to turn it on and cool the room down before I arrive home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m love and Warrantty on all my products from Best Buy have two o four year for change save money it like rental products you never loss you money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was pleasantly surprised at how well this improved our air quality in our apartment during the "Camp Fire" in Norcal. Helped my breathing... the filter must have got a real workout.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this great product. Since we live near the big street, the dust is too much. Easy changing for the filter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to my bedroom. This fan makes the room much more comfortable and has helped eliminate a lot of dust.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson air purifier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! I’ve tried a number of different air purifiers & this one is by far the best!

    I would recommend this to a friend