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Customer Ratings & Reviews

Your price for this item is $519.99

Customer reviews

Rating 4.6 out of 5 stars with 1205 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are delighted by the TP02 Pure Cool Link Tower Air Purifier's ability to improve air quality and its impressively quiet operation. Many appreciate the ease of use, including the user-friendly app and convenient remote control. Positive feedback also highlights the stylish design and effective fan functionality. However, some customers find the price to be a significant drawback, and the filter replacement cost is also a concern for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 1,205 reviews
  • Pros mentioned:
    Air quality, Noise level

    Rated 4 out of 5 stars

    Good machine, terrible app

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine/function itself does what it advertises. I'm just a little frustrated that the app/Alexa function is unreliable. The machine sometimes disconnects from Alexa (but does not disconnect from the Dyson app). I'm computer savvy and made multiple adjustments, and the only thing that fixes the issue is I completely remove the Alexa skill/applet, and reinstall it, then it works. Also you can review the comments on the software/app, it's just a poorly controlled / Q&A app, very unnatural interface, very uncustomizable. Whoever led that part of the development should be replaced. There's so many negative reviews/comments about the Alexa interface. Bottom line - machine works great. Alexa function is spotty, but when it does work it's great. The good news is it's software, usually that can be improved on overtime.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    The future is now

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a Dyson Air Multiplier (fancy word for fan) for awhile. This had an air purifier, which my allergy and former-asthma suffering self could use (and justify to the wife), so I bought it as soon as I was able to get 10% off at Best Buy. Started off great, then I got the app, then I learned about my air quality, and how it improves if I open the window from time to time, leave the fan on, and vacuum often. Then it starts judging, reminding me that when air quality deteriorates that I need to vacuum. Basically it made me cave and buy a robotic vacuum from Dyson. Because I'm lazy, but somehow the app made me care more about this one deficiency on my part. Anyway, no question this is a top notch product. Just prepare for your new app based robotic assistants to disapprove of your lifestyle choices despite your noblest intentions. I tried throwing money at the problem. We'll see if that's enough.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    Another Dyson Miracle Machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is truly amazing. To test it out, I kept it in auto mode all day while at work. When I came home the fan was off because the air was COMPLETELY clean after going on and off as required in the empty house. I took a can of my girlfriend's hairspray and put two quick puffs into the air. Not more than five seconds later, the fan turned on at speed level 10 as if it were the end of the world and poison was in my house. After a few minutes it gradually worked its way down in speed until the air was completely clean. For it to sense the small amount of hairspray and react with a fan speed level 10, you can have some serious piece of mind knowing that your air quality is as clean as the French Alps when the fan is off or at speed level 1 most of the day. In addition to this, when I opened the app it showed a major spike in the air quality at the exact time that I sprayed the hairspray. If you have allergies, you need this product!!! Another perfect example of Dyson engineering.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality, Design

    Rated 5 out of 5 stars

    Dyson Pure Cool

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fan!!! Love the fact that you can power it on before you arrive to your house via the Dyson app. So when you get home your room is nice and cool! Bonus the air will also be purified!!! So glad Dyson came out with a product like this. Also it took them over 100 different designs to make this work so you know it will work flawlessly!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great fan. It has finally came to the end of its product life after six years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson - Pure Cool Link - TP02 - Smart Tower Air Pu

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dyson - Pure Cool Link - TP02 - Smart Tower Air Purifier and Fan - Ir/Sil

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Smartest fan ever!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly is this was more of an indulgent purchase I never thought I would be owning a $600.after using it for a couple of months I can honestly say it wasn't worth the choice and I'm happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Beginner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good one. Recommend to get it. It's very quite when it is running.

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Is this really purifying my air?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This an expensive product for virtually a fan. It looks cool though. So if you want to spend money purely based on looks then this is what you want.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi, this is Aimee with Dyson. I am happy to hear you are pleased with the appearance of your Pure Cool Link. The Dyson Pure Cool Link purifier fan is the latest technology in Dyson’s answer to the conventional air purifier fan. It uses Dyson’s Air Multiplier technology and a 360˚ glass HEPA filter to capture potentially harmful, ultrafine particles in the air. The key differences between this product and the earlier generation of Dyson purifier fans are the sensors that detect air quality around the machine, an increase in the amount of activated carbon granules in the filter and finally, this new purifier fan is connected to the Dyson Link app which allows users to monitor and control their indoor air quality. We would like to know more of your experience, and ensure your Pure Cool Link is operating properly. Please email us at [email protected], including your contact details, and we will be glad to help. We look forward to hearing from you. Best Wishes, Aimee Dyson-EN_US

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great fan

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dyson continues to innovate and excel. This is a great fan with great cooling breeze power and very quiet compared to regular fans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding at detecting odors.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had mine over a year. Set up can be troublesome. Dyson support was excellent. It will detect cooking odors immediately, and the fan speed increases. Live in a condo, neighbor across the hall cooks often. The Dyson instantly detects the odor, cycles on, and eliminates the odor. Only problem, we lost the tiny remote. Bummer. Still works fine automatically.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The Best Of Both Worlds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have seasonal allergies and sleep in a small bedroom with poor ventilation so a dual purpose fan/air purifier was exactly what i needed. On cool days i tend to set it on level 1 or Auto and let it "do its thing". On hot days I crank it up to 10 and enjoy the uninterrupted flow of its blade-less air multiplier. While i cannot fault the machine's build or purification abilities the Dyson App has a tendency to crash on my mobile devices. It happens mostly when I attempt to go into the "settings section". Just a minor annoyance.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Immediate and noticeable difference

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price. App controlled is great. Very quiet.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I recommend Blueair

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product for 399. If this air purifier is not with cool fan and product by Dyson. I will return it, because I didn't get difference air quality between before I got this air purifier and now. but mobile app and remote is useful. If you really need air purifier, than get the Blueair,or if you want really nice cool fan than get product!

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi, this is Aimee with Dyson. The Pure Cool Link is both a fan and a purifier. The fan works great for hot summer months, allowing for you to cool the area. Also, you get the benefit of a purifier, which purifies up to 0.3 microns of pollutants in the home. The Pure Cool Link is "connected" device, which enables you to control, monitor, and operate the machine anywhere from your Smartphone. Should you have any questions or concerns regarding your Pure Cool Link, please reach out to us by emailing [email protected], and we will be happy to help. We look forward to hearing from you. Best Wishes, Aimee Dyson-EN_US

  • Rated 5 out of 5 stars

    Dyson review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Works great. Well made. Only issue I have is with the app. I continue to tell me my wifi has weak security and I need to reconfigure. Not happening.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I recommend staying away.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you live in Las Vegas, I recommend avoiding Dyson products. I bought two of these purifiers. One broke within 10 months so naturally I called up Dyson to get it fixed considering these things are $500 a pop and it shouldn't be an issue to fix something not only this expensive, but bares the "Dyson" name also, right?. Nope. They do not have a Dyson Repair Center here in Las Vegas - one of the hottest places on earth. Kinda absurd when you think about it. I was basically told two things. 1) I could call around locally to different repair shops to see if they would even touch it. I wouldn't even know where to start or who to call in this situation. Or 2) I could ship the fan out of my own pocket to a Dyson repair center someplace out of state and wait for however long that takes to get it repaired and sent back. I imagine that would cost around $20-$30 and then I would have to mess around with finding a large enough box to fit it in while making sure it was secure and didn't roll around. It's just a huge inconvenience. I'm at a loss and feel like I'm not being taken care of at all considering when you read the fine print there is a two year warranty on these. I feel this unacceptable. I'm a disabled Veteran and issues like this are difficult to handle in my situation. I won't be buying Dyson products ever again and encourage others within Las Vegas to do the same if you value your sanity, time, and money.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Krystal with Dyson. Thank you for taking the time to leave a review on the Dyson Pure Cool Link. I am sorry to hear this about your purifier and your experience. This is certainly not the type of service we expect you to receive and I would value the opportunity to address this in further detail. Feel free to contact us at [email protected] and we will be happy to help.

      Best Wishes,
      Krystal
      Dyson Customer Support Dyson-EN_US

  • Rated 5 out of 5 stars

    Sleeping throughout the night

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So for really like this pure cool, sleeping throughout the night without waking up with a stuffy noise.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It is "ok" -- Not great overall

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product overall is ok. It seems to understand when the air is dirty and turns on. However, it does not move a lot of air and when it does on the highest setting, it is loud. It did not reduce the amount of dust in the room it was in and with having carpet, it would make sense that it would. Overall i think the air intake needs to be bigger and after a week of using the product I am going to take it back. The price does not seem to be worth it. I do however own a Dyson vacuum and love it. I was hoping this would be the same.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there and thank you for leaving a review of the Dyson Pure Cool Tower Fan. It sounds like you actually have our newer Dyson Pure Cool Link, which is different than this machine.

      The Pure Cool Link features an application that you can run on your smart phone to help monitor air quality in your home. The Pure Cool features a 360 degree glass sealed HEPA filter to draw in air from all around the fan. This also helps capture even more fine dust and allergens since the air is being filtered as it is drawn in rather than being forced through a smaller filter.

      We are happy to ensure your machine is operating properly, please send us an email to [email protected] and we will be in touch right away.

      Best wishes,

      Joe
      Dyson Customer Service Dyson-EN_US

  • Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is completely worth the money I’ve spent for it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    just works

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item works great. Auto mode is flawless. It requires no attention once you set it up.

    I would recommend this to a friend