Customer Ratings & Reviews
- Model:
- 308401-01
- SKU:
- 6492944
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the TP02 Pure Cool Link Tower Air Purifier's ability to improve air quality and its impressively quiet operation. Many appreciate the ease of use, including the user-friendly app and convenient remote control. Positive feedback also highlights the stylish design and effective fan functionality. However, some customers find the price to be a significant drawback, and the filter replacement cost is also a concern for some.
This summary was generated by AI based on customer reviews.
good product but bad handling
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product is good but mine came with some damage. Will be exchanging it. But would recommend it
I would recommend this to a friendDisappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently bought the tp07 fan only and then a week later this went on sale for the same price. The tp07 fan was a far superior fan, this fan you could only feel at the 10 speed and not as powerful. When I drop it to 5, same volume but it was like if I had the tp07 fan on 1. Will be returning. Don’t recommend at all.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello there, this is Kelly with Dyson. I am sorry to learn that you were so disappointed with the Dyson TP02 Pure Cool Link tower air purifier. It sounds very unusual that you were not able to feel the powerful airflow from this machine. While I understand you're intended to return your purchase, we'd value the opportunity to learn more regarding your experience, as we're dedicated to customer satisfaction. Please consider emailing us directly at [email protected]. We look forward to hearing from you.
Best wishes,
Kelly
Dyson Customer Support
Bad quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bad quality. Frequently drops off wifi. Broke down with hardware failure after two years.
No, I would not recommend this to a friendoverpriced
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was so excited base on the reviews here. This unit are innovative but: - its blowing air but not cooling (there was some reviews stating the same fact) - when its OFF the remote are not holding in place (on top of the unit) because it's not produce magnetic static and its easy to drop down. - didn't notice any air quality improvements base on fact that it has filter, same effect as the average air fan for under $40...... Going to return today....
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi, this is Aimee with Dyson. I am sorry to hear of the unique experience you've had with the Pure Cool Link. Based on the information provided, it doesn't seem as if your Pure Cool Link is functioning as designed. The Pure Cool Link will include a 2 year Dyson warranty, when purchased new and from an authorized Dyson retailer. We would like to learn more of your experience, and ensure your purifier is operating properly. Please email us at [email protected], including your contact information, and we will be happy to assist. We look forward to hearing from you. Best Wishes, Aimee
Don’t Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very Disappointed! We own two Dyson Animals and they are the best vaccuums ever. The fan, however, must have missed Mr. Dyson’s review. It is very loud and has vibration at different speeds. Terrible product!
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Krystal with Dyson. Thank you for taking the time to leave a review. I am sorry to hear this about the Pure Cool Link. While it does produce some noise, as the air leaves the loop, it should not be very loud nor should it vibrate.
We would like to address these concerns in more detail and want to ensure your purifier is working as intended. Please contact us at [email protected] with your serial number, description of issue or concern and your contact information and we will be happy to help.
Best Wishes,
Krystal
Dyson Customer Service