Customer Ratings & Reviews
- Model:
- 349324-01
- SKU:
- 6492946
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers express satisfaction with the Pure Cool Purifying Fan TP01 Tower's air quality, noise level, and ease of use, frequently praising its ability to improve air quality and operate quietly. Many appreciate the sleek design and convenient remote control. However, some customers find the price to be high and the fan speed somewhat average. A few also mention the size as a potential drawback.
This summary was generated by AI based on customer reviews.
Not worth the cost.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Barely blows air and on speeds where u actually feel air, it is not quiet at all.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello, this is Summer with Dyson. We're so sorry to hear that you are experiencing problems with your Dyson Pure Cool Fan. We would value the opportunity to assist you, to help ensure your Dyson is working properly. Please feel free to contact us directly at askdysonUS@dyson.com.
Best wishes,
Summer
Dyson Customer Support
Very unhappy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the money. Did not live up to the hype. Fan was very loud after you pass level 5
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Tia with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson TP01 purifying fan. We would value the opportunity to ensure that your unit is performing as designed, or address any questions or concerns you may have.
Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support.
Best wishes,
Tia
Dyson Customer Support
- Cons mentioned:Price
Not what I expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A little bit of cool air when you turn the volume up its loud not at all worth the price would have been better off buying a box fan
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Kelly with Dyson. I am sorry to read your review and learn how disappointed you are in your Dyson Pure Cool air purifier and fan. Dyson Pure Cool features a HEPA filter to remove 99.97% of allergens and pollutants as small as 0.3 microns, including pollen, dust, mold spores, bacteria and pet dander. The second layer in the filter contains activated carbon to capture household odors and volatile organic compounds like paint fumes. The machine also features a sleep timer, oscillation and 10 air speed settings.
Our Purifiers & fans do not have Freon, so they are not an air conditioner, but it does work better than standard fans. Dyson fans use Air Multiplier technology to create a powerful stream of uninterrupted airflow. Air is accelerated through an annular aperture, creating a high-velocity jet of air. This passes over an air foil-shaped ramp, channeling its direction and creating areas of low pressure behind and around the fan. The change in pressure forces surrounding air to be drawn into the airflow, resulting in a powerful stream of smooth cooling air. We would value the opportunity to learn more about your experience to provide you with support and have this looked into further. Please consider emailing us directly at [email protected]. We are look forward to hearing from you.
Best wishes,
Kelly
Dyson Customer Support
POOR QUALITY
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.POOR QUALITY NOT WORK I AM NOT SATSFING WITH COST AND QUALITY HARD TO CLEAN AVEL
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello navtej. Our Dyson experts are available and ready to help with any questions about the TP01. Please send an email to questions.us@dyson.com with your serial number. Hope this helps!
Cool design and space saver
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just wish that the Dyson would put out more air and a little quieter at night should you take the level over 6/7.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Kelly with Dyson. Thank you for your feedback. We'd like to learn more about your experience, and help to make sure your TP01 Pure Cool Purifying Fan is performing as intended. Feel free to contact us at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
Not Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not what I expected. I would not spend my money. It did not cool at all.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello MariaV. Our Dyson experts are available and ready to help with your TP01! Please send an email to questions.us@dyson.com with your serial number. Hope this helps!
Pricey Pan for weak air
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overated for too pricey fan I’m not impress at all. I tot this fan its like would give a nice air but I noticed its weak. Im very disappointed
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Kelly with Dyson. I am sorry to read your review and learn how disappointed you are in your Dyson Pure Cool air purifier and fan. Dyson Pure Cool features a HEPA filter to remove 99.97% of allergens and pollutants as small as 0.3 microns, including pollen, dust, mold spores, bacteria and pet dander. The second layer in the filter contains activated carbon to capture household odors and volatile organic compounds like paint fumes. The machine also features a sleep timer, oscillation and 10 air speed settings.
We would value the opportunity to learn more regarding your experience as we are committed to customer satisfaction. Please feel free to email us at askdysonUS@dyson.com. It will be our pleasure to provide support.
Best wishes,
Kelly
Dyson Customer Support
Loud, but efficient
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great but it is LOUD on higher settings. Wish it had wifi. Returned to get different, newer model
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi, this is Kelly with Dyson. Thanks so much for sharing this feedback; we're sorry to hear that the TP01 Pure Cool Purifying fan was too loud in your use. With 10 airflow speeds, the higher the fan speed, the noisier the machine will be. While we understand you've exchanged the unit for a different model, if you have any questions, don't hesitate to get in touch with us directly at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
Good for small room
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fan was not powerful enough for our family room. You could barely feel the air and higher the speed the louder the fan. Probably better suited for a bedroom or small area
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Maleelee, this is Kelly with Dyson. The Dyson Pure Cool Tower TP01 air purifier will feature adjustable airflow settings ranging from 1-10, and an oscillation range of 180 degrees, which helps project purified air around the whole room. I'm sorry to hear that you've encountered a lack of airflow from your machine. This is certainly not what we would expect to hear, nor the experience we would ever want or expect for any of our valued owners. We would value the opportunity to assist you, to help ensure your Dyson is working properly. Please feel free to contact us directly at [email protected]. We are keen on providing you with support and learning more about your experience.
Best wishes,
Kelly
Dyson Customer Support
- Cons mentioned:Price
I’m not like
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is very expensive. It is not worth the money. Its air is normal, as if it were a normal fan. I do not like it
I would recommend this to a friendBrand response from DysonProductExpert
Posted .Hi Nisreen,
Thank you for your review. This is Miella from Dyson. We're sorry to hear that you've not enjoyed your Dyson Pure Cool experience. The Dyson TP01 Pure Cool purifier fan is designed to provide a smooth stream of air, cleaner than it took in, so the air you're breathing is fresher and cleaner.
The Dyson TP01 purifier fan is not an air conditioning unit; it does not provide refrigerated air but rather, cools you by moving the air over and around you.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at [email protected], and we will be in touch.
Best Wishes,
Miella
Dyson Customer Support
Don’t waste your money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does absolutely nothing. Only good as an overpriced air purifier
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Shief, this is Kelly with Dyson. We're disheartened to hear that you're not having a 5-star experience with your TP01 Pure Cool. If you feel that your purifying fan might be malfunctioning, we do offer a two-year warranty on this product. Just reach out to our customer support at askdysonUS@dyson.com, so we can help.
Best wishes,
Kelly
Dyson Customer Support
It’s just an over price fan
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does everything a $80 fan/purifier does If the room temp is hot it blows hot air it doesn’t cool it unless you have the ac on but it refits the purpose
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Kelly with Dyson. I am sorry to read your review and learn how disappointed you are in your Dyson Pure Cool air purifier and fan. Dyson Pure Cool features a HEPA filter to remove 99.97% of allergens and pollutants as small as 0.3 microns, including pollen, dust, mold spores, bacteria and pet dander. The second layer in the filter contains activated carbon to capture household odors and volatile organic compounds like paint fumes. The machine also features a sleep timer, oscillation and 10 air speed settings.
Our Purifiers & fans do not have Freon, so they are not an air conditioner, but it does work better than standard fans. Dyson fans use Air Multiplier technology to create a powerful stream of uninterrupted airflow. Air is accelerated through an annular aperture, creating a high-velocity jet of air. This passes over an air foil-shaped ramp, channeling its direction and creating areas of low pressure behind and around the fan. The change in pressure forces surrounding air to be drawn into the airflow, resulting in a powerful stream of smooth cooling air.
We would value the opportunity to learn more regarding your experience as we are committed to customer satisfaction. Please feel free to email us at [email protected]. It will be our pleasure to provide support.
Best wishes,
Kelly
Dyson Customer Support
Cool air quiet
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gives out a cool air, didn't really notice the difference in air quality tho. Been running almost a year and haven't needed to change the filter.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Kelly with Dyson. The Dyson TP01 Pure Cool features a HEPA filter to remove 99.97% of allergens and pollutants as small as 0.3 microns, including pollen, dust, mold spores, bacteria and pet dander. The second layer in the filter contains activated carbon to capture household odors and volatile organic compounds like paint fumes. The machine also features a sleep timer, oscillation and 10 air speed settings. The filter is designed to last 4382 hours; if the machine is used 12 hours every single day, the filter would last roughly one year. Your machine will alert you when the filter needs to be changed.
We would value the opportunity to learn more regarding your experience as we are committed to customer satisfaction. Please feel free to email us at askdysonUS@dyson.com. It will be our pleasure to provide support.
Best wishes,
Kelly
Dyson Customer Support
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product wors well, the fiter in not clean able , despite what the store associate told us.
I would recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Kelly with Dyson. We're sorry to hear that you found the TP01 Pure Cool ineffective at cleaning the air in your home. Dyson Pure Cool features a HEPA filter to remove 99.97% of allergens and pollutants as small as 0.3 microns, including pollen, dust, mold spores, bacteria and pet dander. The second layer in the filter contains activated carbon to capture household odors and volatile organic compounds like paint fumes. The machine also features a sleep timer, oscillation and 10 air speed settings. We'd be happy to help troubleshoot any issues you're facing. Please get in touch with us at askdysonUS@dyson.comf or assistance.
Best wishes,
Kelly
Dyson Customer Support
Way too much noise for an expensive fan
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very loud and had a rattling noise. Return this after 3 days.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Teanna with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson . We would value the opportunity to ensure that your unit is performing as designed, or address any questions or concerns you may have.
Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support.
Best wishes,
Teanna
Dyson Expert
Nice but disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Little disappointed in the coolness. Thought it was going to be cooler than it is. Little bit louder than I thought also
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Jo, this is Kelly with Dyson. We're sorry to hear that you didn't appreciate the cooling provided from the TP01 Pure Cool. Our Purifiers & fans do not have Freon, so they are not an air conditioner, but it does work better than standard fans. Dyson fans use Air Multiplier technology to create a powerful stream of uninterrupted airflow. Air is accelerated through an annular aperture, creating a high-velocity jet of air. This passes over an air foil-shaped ramp, channeling its direction and creating areas of low pressure behind and around the fan. The change in pressure forces surrounding air to be drawn into the airflow, resulting in a powerful stream of smooth cooling air.
We would value the opportunity to learn more regarding your experience as we are committed to customer satisfaction. Please feel free to email us at askdysonUS@dyson.com. It will be our pleasure to provide support.
Best wishes,
Kelly
Dyson Customer Support
Easy to use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fan does blow, but compared to my 20 dollar fan, it’s just the same. I don’t think that it was worth the value. Maybe 100 dollars is the worth.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Kelly with Dyson. I am sorry to read your review and learn how disappointed you are in your Dyson Pure Cool air purifier and fan. Dyson Pure Cool features a HEPA filter to remove 99.97% of allergens and pollutants as small as 0.3 microns, including pollen, dust, mold spores, bacteria and pet dander. The second layer in the filter contains activated carbon to capture household odors and volatile organic compounds like paint fumes. The machine also features a sleep timer, oscillation and 10 air speed settings.
We would value the opportunity to learn more regarding your experience as we are committed to customer satisfaction. Please feel free to email us at [email protected]. It will be our pleasure to provide support.
Best wishes,
Kelly
Dyson Customer Support
Not worth it
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife and I have a generic brand cooling tower that works better than this Dyson. Definitely paying for a brand name on this one. Save your money.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello there, this is Kelly with Dyson. We're sorry to hear you were so disappointed with the Dyson TP01 Pure Cool Tower. Dyson Pure Cool features a HEPA filter to remove 99.97% of allergens and pollutants as small as 0.3 microns, including pollen, dust, mold spores, bacteria and pet dander. The second layer in the filter contains activated carbon to capture household odors and volatile organic compounds like paint fumes. The machine also features a sleep timer, oscillation and 10 air speed settings. We would value the opportunity to ensure that your Dyson is performing as designed, or address any questions or concerns you may have. Please feel free to email [email protected] we are happy to provide you with support.
Best wishes,
Kelly
Dyson Customer Support
Quality Lacking
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well until filter needed replacing, then have had issues ever since.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Kris, this is Kelly with Dyson. We're sorry to hear you've had trouble with your TP01, since needing to replace the filter. That's unusual to hear, and we'd be happy to help resolve any issues you're facing. Please contact us directly at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
Dissatisfied
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too loud and wasn't blowing enough. I have several Dyson products but I wasn't expecting this with this product.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Tia from Dyson! We're very sorry to hear you say this and are always keen to help. We want you to love your Dyson machine from the first day and assure you our support team is always at the ready, should you need us.
If you're in need of Dyson troubleshooting assistance, please don't hesitate to reach our support team at askdysonus@dyson.com. Thank you for choosing Dyson technology!
Best wishes,
Tia
Dyson Customer Support