Customer Ratings & Reviews
- Model:
- 349324-01
- SKU:
- 6492946
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers express satisfaction with the Pure Cool Purifying Fan TP01 Tower's air quality, noise level, and ease of use, frequently praising its ability to improve air quality and operate quietly. Many appreciate the sleek design and convenient remote control. However, some customers find the price to be high and the fan speed somewhat average. A few also mention the size as a potential drawback.
This summary was generated by AI based on customer reviews.
Too expensive; Not worth it!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this a few weeks ago and I’ve only used it twice I expected to be cooler but it’s just like a regular fan that you can get at a mom-and-pop store. It’s too expensive. I have a cheaper different brand purifier/fan, I bought last year, it does the same job.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello there, this is Kelly with Dyson. I'm sorry to hear of the experience you've had with your Dyson Pure Cool Link. Dyson purifiers are designed to operate with Dyson Air Multiplier technology. Unlike an AC unit that's designed to chill the air, both our purifiers and air multiplier fans consists of blade-less fans. The air temperature does not change, instead it's the air flow which is is designed to cool you. Each of our units have the option of increasing the speed of the air expelled from the machine, which is adjusted via the remote control. We would value the opportunity to learn more regarding your experience as we are committed to customer satisfaction. Please feel free to email us at [email protected]. It will be our pleasure to provide support.
Best wishes,
Kelly
Dyson Customer Support
highly disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not waste your money or get your hopes up that this will provide any sort of airflow or cooling.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Caroline, this is Kelly with Dyson. Thank you for providing a review of your Dyson machine. We appreciate your thoughts and feedback. The Dyson Pure Cool™ Tower TP01 air purifier will feature adjustable airflow settings ranging from 1-10, and an oscillation range of 180 degrees, which helps project purified air around the whole room. If you have any other questions/concerns, please get in touch with us directly at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
Returned It
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t give off strong air flow. The air purifier wasn’t making any noticeable change.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Natasha, this is Kelly with Dyson. We're sorry to hear that you found the airflow from the TP01 Pure Cool Tower to be disappointing. The Dyson Pure Cool Tower TP01 air purifier will feature adjustable airflow settings ranging from 1-10, and an oscillation range of 180 degrees, which helps project purified air around the whole room. While I understand you've since returned your purchase, we'd value the opportunity to learn more regarding your experience, as we're dedicated to customer satisfaction. Please consider emailing us directly at askdysonUS@dyson.com. We look forward to hearing from you.
Best wishes,
Kelly
Dyson Customer Support
Does not cool
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fan i had high expectation. this fan does not cool and does not help when its in little larger bedroom. At Speed of 10 it makes lots of noise.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi Don, this is Kelly with Dyson. We are sorry to hear that you've been disappointed with the overall performance from your Dyson TP01 Pure Cool Tower. Dyson Pure Cool features a HEPA filter to remove 99.97% of allergens and pollutants as small as 0.3 microns, including pollen, dust, mold spores, bacteria and pet dander. The second layer in the filter contains activated carbon to capture household odors and volatile organic compounds like paint fumes. The machine also features a sleep timer, oscillation and 10 air speed settings. Our Purifiers & fans do not have Freon, so they are not an air conditioner, but it does work better than standard fans. Dyson fans use Air Multiplier technology to create a powerful stream of uninterrupted airflow. Air is accelerated through an annular aperture, creating a high-velocity jet of air. This passes over an air foil-shaped ramp, channeling its direction and creating areas of low pressure behind and around the fan. The change in pressure forces surrounding air to be drawn into the airflow, resulting in a powerful stream of smooth cooling air.
We would value the opportunity to learn more about your experience to provide you with support and have this looked into further. Please consider emailing us directly at [email protected]. We are look forward to hearing from you.
Best wishes,
Kelly
Dyson Customer Support
Not for me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure what the hype is about these fans and air purifiers. I was not impressed at all. We returned 2 days later. Not worth the money.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Cassie with Dyson. We're sorry to learn that you didn't have a 5-star experience with your Dyson TP01 Pure Cool Tower. While I understand you've since returned your purchase, we'd value the opportunity to learn more regarding your experience, as we're dedicated to customer satisfaction. Please consider emailing us directly at [email protected]. We look forward to hearing from you.
Best wishes,
Kelly
Dyson Customer Support
Too loud.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great at purifying but it’s too loud to sleep at night and doesn’t really blow air strong enough without sounding like it’s a wind vortex. Level 10 is the only level you’ll feel any air flow and it’s not even cool air.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Kelly with Dyson. We're so glad to hear that you've been pleased with the performance of your Dyson TP01 Pure Cool tower, and how well it purifies your air. Dyson Pure Cool features a HEPA filter to remove 99.97% of allergens and pollutants as small as 0.3 microns, including pollen, dust, mold spores, bacteria and pet dander. The second layer in the filter contains activated carbon to capture household odors and volatile organic compounds like paint fumes. The machine also features a sleep timer, oscillation and 10 air speed settings.
Our Purifiers & fans do not have Freon, so they are not an air conditioner, but it does work better than standard fans. Dyson fans use Air Multiplier technology to create a powerful stream of uninterrupted airflow. Air is accelerated through an annular aperture, creating a high-velocity jet of air. This passes over an air foil-shaped ramp, channeling its direction and creating areas of low pressure behind and around the fan. The change in pressure forces surrounding air to be drawn into the airflow, resulting in a powerful stream of smooth cooling air.
We would value the opportunity to learn more about your experience to provide you with support and have this looked into further. Please consider emailing us directly at [email protected]. We are look forward to hearing from you.
Best wishes,
Kelly
Dyson Customer Support
- Pros mentioned:Noise level
Not good for the price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s too expensive and doesn’t cool a small room. It is quiet and that’s the only redeeming quality.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Chris,
Thank you for your review. This is Miella from Dyson. We're sorry to hear of your experience with your Dyson TP01 Pure Cool Tower. The fan works to cool you by moving the air over and around you; it is not an air conditioning unit. The time it takes to purify a space depends on environmental factors such as the ventilation, room layout, etc.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at [email protected], and we will be in touch.
Best Wishes,
Miella
Dyson Customer Support
No air movement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unless you are standing right in front of the fan you feel no air! I purchased 2 of them and have in 2 different rooms and they both suck! Total waste of money
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello there, this is Kelly with Dyson. Your Dyson TP01 Pure Cool tower will have an air flow control which will increase the speed of the air expelled from the machine, this can be adjusted with the remote control. You will have power settings ranging from 1-10. Hearing that you cannot feel the airflow does sound very unusual, and we would value to opportunity to ensure that your unit is performing as intended. Please do not hesitate to reach out to [email protected] we are keen on providing support.
Best wishes,
Kelly
Dyson Customer Support
Doesn’t blow hard enoug
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can barely feel the air on the high. Biggest waste of of 300 bucks. Remote rarely works. Would return if I didn’t lose the box.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi Rick, this is Kelly with Dyson. We're sorry to hear that you've been disappointed with the airflow, from your Dyson TP01 Pure Cool Tower. It's also unusual to hear that the remote control doesn't seem to be working properly, either. Dyson Pure Cool features a HEPA filter to remove 99.97% of allergens and pollutants as small as 0.3 microns, including pollen, dust, mold spores, bacteria and pet dander. The second layer in the filter contains activated carbon to capture household odors and volatile organic compounds like paint fumes. The machine also features a sleep timer, oscillation and 10 air speed settings.
We would value the opportunity to learn more regarding your experience as we are committed to customer satisfaction. Please feel free to email us at [email protected]. It will be our pleasure to provide support.
Best wishes,
Kelly
Dyson Customer Support
nope
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.returned as does not blow cool air just a very expensive hard blowing fan
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there Latz, this is Tia with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson TP01 fan. We would value the opportunity to learn more about your experience as we're committed to customer satisfaction and want to address any questions or concerns you may have.
Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support.
Best wishes,
Tia
Dyson Customer Support
Not a good fan
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased because of the design and it says it cools a room up to 172 sq ft and it really don’t highly disappointed
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Orly, this is Kelly with Dyson. I am sorry to read your review and learn how disappointed you are in your Dyson Pure Cool air purifier and fan. Dyson Pure Cool features a HEPA filter to remove 99.97% of allergens and pollutants as small as 0.3 microns, including pollen, dust, mold spores, bacteria and pet dander. The second layer in the filter contains activated carbon to capture household odors and volatile organic compounds like paint fumes. The machine also features a sleep timer, oscillation and 10 air speed settings.
Our Purifiers & fans do not have Freon, so they are not an air conditioner, but it does work better than standard fans. Dyson fans use Air Multiplier technology to create a powerful stream of uninterrupted airflow. Air is accelerated through an annular aperture, creating a high-velocity jet of air. This passes over an air foil-shaped ramp, channeling its direction and creating areas of low pressure behind and around the fan. The change in pressure forces surrounding air to be drawn into the airflow, resulting in a powerful stream of smooth cooling air.
We would value the opportunity to learn more regarding your experience as we are committed to customer satisfaction. Please feel free to email us at [email protected]. It will be our pleasure to provide support.
Best wishes,
Kelly
Dyson Customer Support
Overpriced
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Misleading, does not provide significant cooling to any room.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there Cooper, this is Tia from Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson TP01 purifying fan. As a mention, it's the air flow from our blade-less fan that provides personal cooling effects. With that being said, you will not want to expect the ambient air in a room to drop to cooler temperatures when only using a fan.
We would value the opportunity to ensure that your unit is performing as designed, or address any questions or concerns you may have. Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support.
Thanks for your support of Dyson technology!
Best wishes,
Tia
Dyson Customer Support
Fan
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy with this product. Safe your money and buy and window unit
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Bret,
Thank you for your review. This is Miella from Dyson. We're sorry to hear that you're not happy with your TP01 Pure Cool purifying fan. We'd like to learn more and would value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best Wishes,
Miella
Dyson Customer Support
Weak
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This did not function as a fan or collect much from the air, as a air purifier.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Sarah, this is Kelly with Dyson. I am sorry to read your review and learn how disappointed you are in your Dyson Pure Cool air purifier and fan. Dyson Pure Cool features a HEPA filter to remove 99.97% of allergens and pollutants as small as 0.3 microns, including pollen, dust, mold spores, bacteria and pet dander. The second layer in the filter contains activated carbon to capture household odors and volatile organic compounds like paint fumes. The machine also features a sleep timer, oscillation and 10 air speed settings.
We would value the opportunity to learn more regarding your experience as we are committed to customer satisfaction. Please feel free to email us at askdysonUS@dyson.com. It will be our pleasure to provide support.
Best wishes,
Kelly
Dyson Customer Support
- Pros mentioned:Air quality, Noise level
Pricey but effective
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very lightweight and easy to assemble! Since I started using this fan, I've noticed that less dust settles on nearby surfaces. When I have a normal fan blowing air in my face, my sinuses get irritated, but I don't have this problem with the Dyson fan. It is also surprisingly quiet for an air purifier. It's pricey (even when it's on sale), but overall I am happy with my purchase.
I would recommend this to a friend - Pros mentioned:Air quality, Ease of use
Dyson- Air purifier Coolibg
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This air purifier is heaven sent. The fan is light so you can move around your home easily 8 purchased it because my allergies has me fighting for my life lol. This product is easy to use and cleaned the air i my room within minutes after activating. The cool air is the perfect umphhh needed for a nice cool sleep with QUALITY filtrated air. It’s kinda pricey but definitely worth the investment.
I would recommend this to a friend Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very little airflow. If you are more than 10 feet away, you can’t feel anything
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Kelly with Dyson. The Dyson Pure Cool Tower TP01 air purifier will feature adjustable airflow settings ranging from 1-10, and an oscillation range of 180 degrees, which helps project purified air around the whole room. I'm sorry to hear that you've encountered a lack of airflow from your machine. This is certainly not what we would expect to hear, nor the experience we would ever want or expect for any of our valued owners. We would value the opportunity to learn more regarding your experience as we are committed to customer satisfaction. Please feel free to email us at askdysonUS@dyson.com. It will be our pleasure to provide support.
Best wishes,
Kelly
Dyson Customer Support
Haven’t had it but 2 days and now it won’t come on
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really disappointed I had received mine and the second day I had used it I turned it on and would not come on and said f3 called and they are sending me a filter and I’m hoping this fixes it but the other filter was new so I dont see that being the issue
I would recommend this to a friendBrand response from DysonProductExpert
Posted .Hi Melinda, this is Kelly with Dyson. Thank you for your feedback. It's highly unusual to hear that your Pure Cool TP01 stopped working after two days of use. We understand that you've contacted us for assistance. If you have any other questions/concerns, please get in touch with us directly at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
Does the job alright
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It cooled my front room for the first three days then it just slowed down not worth the money.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Kelly with Dyson. We're sorry to read your review, and to hear that after just a few days of use, you experienced issues with your TP01 Pure Cool Tower. This is definitely not what we would expect your experience to be with any Dyson product. Rest assured, we're definitely keen to provide you with support to assist with the problem. Also, while we don't expect problems to occur, Dyson does back your new purchase from an authorized retailer with a free two year guarantee. To ensure we're available to assist our valued owners, we include our helpline number directly on all of our units, make ourselves available to assist via live chat directly on our site, as well as 24 hours a day via email. Please feel free to contact us directly at [email protected]. We look forward to hearing from you.
Best wishes,
Kelly
Dyson Customer Support
Overrated
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to buy an air conditioner!! For less money….
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Mike, this is Kelly with Dyson. Our Purifiers & fans do not have Freon, so they are not an air conditioner, but it does work better than standard fans. Dyson fans use Air Multiplier technology to create a powerful stream of uninterrupted airflow. Air is accelerated through an annular aperture, creating a high-velocity jet of air. This passes over an air foil-shaped ramp, channeling its direction and creating areas of low pressure behind and around the fan. The change in pressure forces surrounding air to be drawn into the airflow, resulting in a powerful stream of smooth cooling air.
We would value the opportunity to learn more regarding your experience as we are committed to customer satisfaction. Please feel free to email us at askdysonUS@dyson.com. It will be our pleasure to provide support.
Best wishes,
Kelly
Dyson Customer Support