Customer Ratings & Reviews
- Model:
- 349324-01
- SKU:
- 6492946
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers express satisfaction with the Pure Cool Purifying Fan TP01 Tower's air quality, noise level, and ease of use, frequently praising its ability to improve air quality and operate quietly. Many appreciate the sleek design and convenient remote control. However, some customers find the price to be high and the fan speed somewhat average. A few also mention the size as a potential drawback.
This summary was generated by AI based on customer reviews.
Naw
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was okay, but it seems to die down and turn offer into its own every once it a while.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Kelly with Dyson. We're sorry to hear that in your use, you found that your TP01 Pure Cool Tower air purifier and fan shut down during use. We would value the opportunity to learn more regarding your experience as we are committed to customer satisfaction. Please feel free to email us at [email protected]. It will be our pleasure to provide support.
Best wishes,
Kelly
Dyson Customer Support
Its ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Could be better. Needs more cooling . Needs toblow harder.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello, this is Kelly with Dyson. The Dyson Pure Cool features a HEPA filter to remove 99.97% of allergens and pollutants as small as 0.3 microns, including pollen, dust, mold spores, bacteria and pet dander. The second layer in the filter contains activated carbon to capture household odors and volatile organic compounds like paint fumes. The machine also features a sleep timer, oscillation and 10 air speed settings.
Our Purifiers & fans do not have Freon, so they are not an air conditioner, but it does work better than standard fans. Dyson fans use Air Multiplier technology to create a powerful stream of uninterrupted airflow. Air is accelerated through an annular aperture, creating a high-velocity jet of air. This passes over an air foil-shaped ramp, channeling its direction and creating areas of low pressure behind and around the fan. The change in pressure forces surrounding air to be drawn into the airflow, resulting in a powerful stream of smooth cooling air.
We would value the opportunity to learn more regarding your experience as we are committed to customer satisfaction. Please feel free to email us at askdysonUS@dyson.com. It will be our pleasure to provide support.
Best wishes,
Kelly
Dyson Customer Support
Dyson disppointing
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just an air purifier. Spend the extra and buy one AC. Portable , window, or even a mini split. The product is basically a air purifier only. No strength in the air flow. Maybe smaller tower better but nah to expensive to try again.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Poho, this is Kelly with Dyson. I am sorry to read your review and learn how disappointed you are in your Dyson Pure Cool air purifier and fan. Dyson Pure Cool features a HEPA filter to remove 99.97% of allergens and pollutants as small as 0.3 microns, including pollen, dust, mold spores, bacteria and pet dander. The second layer in the filter contains activated carbon to capture household odors and volatile organic compounds like paint fumes. The machine also features a sleep timer, oscillation and 10 air speed settings.
Our Purifiers & fans do not have Freon, so they are not an air conditioner, but it does work better than standard fans. Dyson fans use Air Multiplier technology to create a powerful stream of uninterrupted airflow. Air is accelerated through an annular aperture, creating a high-velocity jet of air. This passes over an air foil-shaped ramp, channeling its direction and creating areas of low pressure behind and around the fan. The change in pressure forces surrounding air to be drawn into the airflow, resulting in a powerful stream of smooth cooling air.
We would value the opportunity to learn more regarding your experience as we are committed to customer satisfaction. Please feel free to email us at askdysonUS@dyson.com. It will be our pleasure to provide support.
Best wishes,
Kelly
Dyson Customer Support
Doesn’t cool the room at all.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It loud, and it doesn’t cool the room. But I guess it Purifies the room.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello there, this is Kelly with Dyson. I am sorry to read your review and learn how noisy you found the Dyson Pure Cool air purifier and fan to be in your use. Dyson Pure Cool features a HEPA filter to remove 99.97% of allergens and pollutants as small as 0.3 microns, including pollen, dust, mold spores, bacteria and pet dander. The second layer in the filter contains activated carbon to capture household odors and volatile organic compounds like paint fumes. The machine also features a sleep timer, oscillation and 10 air speed settings.
Our Purifiers & fans do not have Freon, so they are not an air conditioner, but it does work better than standard fans. Dyson fans use Air Multiplier technology to create a powerful stream of uninterrupted airflow. Air is accelerated through an annular aperture, creating a high-velocity jet of air. This passes over an air foil-shaped ramp, channeling its direction and creating areas of low pressure behind and around the fan. The change in pressure forces surrounding air to be drawn into the airflow, resulting in a powerful stream of smooth cooling air.
We would value the opportunity to learn more regarding your experience as we are committed to customer satisfaction. Please feel free to email us at [email protected]. It will be our pleasure to provide support.
Best wishes,
Kelly
Dyson Customer Support
Not what I expected.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was not the machine I wanted at all! Spend the money and get the TP04 It was so loud and had very limited features. I returned this item and bought the TP04.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Kelly with Dyson. While we're sorry to hear that you were disappointed with the Dyson TP01 Pure Cool Tower, we're glad that you were able to return this and purchase a different machine - in this instance - the TP04. We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best wishes,
Kelly
Dyson Customer Support
Not cool enough
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as cooling as I thought it would be, for the price.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello there, this is Kelly with Dyson. The Dyson Pure Cool features a HEPA filter to remove 99.97% of allergens and pollutants as small as 0.3 microns, including pollen, dust, mold spores, bacteria and pet dander. The second layer in the filter contains activated carbon to capture household odors and volatile organic compounds like paint fumes. The machine also features a sleep timer, oscillation and 10 air speed settings.
Our Purifiers & fans do not have Freon, so they are not an air conditioner, but it does work better than standard fans. Dyson fans use Air Multiplier technology to create a powerful stream of uninterrupted airflow. Air is accelerated through an annular aperture, creating a high-velocity jet of air. This passes over an air foil-shaped ramp, channeling its direction and creating areas of low pressure behind and around the fan. The change in pressure forces surrounding air to be drawn into the airflow, resulting in a powerful stream of smooth cooling air.
We would value the opportunity to learn more regarding your experience as we are committed to customer satisfaction. Please feel free to email us at [email protected]. It will be our pleasure to provide support.
Best wishes,
Kelly
Dyson Customer Support
- Pros mentioned:Air quality, Remote control
Great fan/air purifier
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent fan, puts out a nice flow of air while also filtering the air with its built in HEPA filter. The remote is extermely convenient and makes operation of the fan very easy.
I would recommend this to a friend Do not buy!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fan is not strong at all and barely blows any air. You can only feel something when you max it out and when you do the fan is extremely loud. It is way too expensive. My $20 fan from target worked much better. Pretty disappointed, would not recommend.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello there, this is Kelly with Dyson. The Dyson Pure Cool Tower TP01 air purifier will feature adjustable airflow settings ranging from 1-10, and an oscillation range of 180 degrees, which helps project purified air around the whole room. I'm sorry to hear that you've encountered a lack of airflow from your machine. This is certainly not what we would expect to hear, nor the experience we would ever want or expect for any of our valued owners.
We would value the opportunity to learn more regarding your experience as we are committed to customer satisfaction. Please feel free to email us at [email protected]. It will be our pleasure to provide support.
Best wishes,
Kelly
Dyson Customer Support
Not god.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its not god for bedroom,even small room,i not recomended.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Tico, this is Kelly with Dyson. We are sorry to hear that you were disappointed, thus far in your use, with the Dyson TP01 Pure Cool Tower. We would value the opportunity to ensure that your air purifier is performing as designed, or address any questions or concerns you may have. Please feel free to email [email protected] we are happy to provide you with support.
Best wishes,
Kelly
Dyson Customer Support
Not recommended on Summer time
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t blow air much... I don’t recommend it on Summer time..
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Jason, this is Kelly with Dyson. The Dyson Pure Cool Tower TP01 air purifier will feature adjustable airflow settings ranging from 1-10, and an oscillation range of 180 degrees, which helps project purified air around the whole room. I'm sorry to hear that you've encountered a lack of airflow from your machine. This is certainly not what we would expect to hear, nor the experience we would ever want or expect for any of our valued owners. We are keen to help ensure your Dyson is working properly. Please feel free to reach out to us directly at [email protected]. Dyson is committed to customer satisfaction.
Best wishes,
Kelly
Dyson Customer Support
Weak
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I understand it’s just a fan and it suppose to push air around but I barely felt it 5 feet away even at its highest setting. Price not worth it for its performance. Ended up using a much cheaper and smaller alternative that did a better job cooling my room.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello there, this is Kelly with Dyson. I am sorry to read your review and learn how disappointed you are in your Dyson Pure Cool air purifier and fan. Dyson Pure Cool features a HEPA filter to remove 99.97% of allergens and pollutants as small as 0.3 microns, including pollen, dust, mold spores, bacteria and pet dander. The second layer in the filter contains activated carbon to capture household odors and volatile organic compounds like paint fumes. The machine also features a sleep timer, oscillation and 10 air speed settings.
Our Purifiers & fans do not have Freon, so they are not an air conditioner, but it does work better than standard fans. Dyson fans use Air Multiplier technology to create a powerful stream of uninterrupted airflow. Air is accelerated through an annular aperture, creating a high-velocity jet of air. This passes over an air foil-shaped ramp, channeling its direction and creating areas of low pressure behind and around the fan. The change in pressure forces surrounding air to be drawn into the airflow, resulting in a powerful stream of smooth cooling air. We're keen to learn more about your experience to provide support. Please feel free to reach out to us directly at [email protected].
Best wishes,
Kelly
Dyson Customer Support
Not a good product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this, to replace our floor fan, and did not do the job, not quiet at all, and did not cool you off. So took it back and bought a fan, that works better than this.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Kelly with Dyson. The Dyson Pure Cool Tower TP01 air purifier will feature adjustable airflow settings ranging from 1-10, and an oscillation range of 180 degrees, which helps project purified air around the whole room. In terms of cooling, our Purifiers & fans do not have Freon, so they are not an air conditioner, but it does work better than standard fans. Dyson fans use Air Multiplier technology to create a powerful stream of uninterrupted airflow. Air is accelerated through an annular aperture, creating a high-velocity jet of air. This passes over an air foil-shaped ramp, channeling its direction and creating areas of low pressure behind and around the fan. The change in pressure forces surrounding air to be drawn into the airflow, resulting in a powerful stream of smooth cooling air. While I understand you've since returned your purchase, we'd value the opportunity to learn more regarding your experience, as we're dedicated to customer satisfaction. Please consider emailing us directly at [email protected]. We look forward to hearing from you.
Best wishes,
Kelly
Dyson Customer Support
- Pros mentioned:Air quality, Noise level
Great fan
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fan works amazing super cold and super silent
I would recommend this to a friend nope
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't feel anything below 4. After. 4 will be soon loud
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hey there, this is Kelly with Dyson. The Dyson Pure Cool Tower TP01 air purifier will feature adjustable airflow settings ranging from 1-10, and an oscillation range of 180 degrees, which helps project purified air around the whole room. It would be unusual to not be able to feel the airflow unless you have the fan over airflow speed level 4. We'd be glad to help troubleshoot your machine to make sure that it's performing as intended. Please consider getting in touch with us at askdysonUS@dyson.com. We'd be happy to help!
Best wishes,
Kelly
Dyson Customer Support
Not worth the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked great for the first week but feels very cheap and I think a blade style fan blows better. Very disappointed in this Dyson product. Probably going to return it to the store!
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Kelly with Dyson. I'm sorry to hear that you're so unhappy with your Dyson TP01 Pure Cool Tower. Your Pure Cool tower fan will have an air flow control which will increase the speed of the air expelled from the machine, that can be adjusted with the remote control. You will have power settings ranging from 1-10. TP01 was designed to reduce the noise and power consumption without compromising on the performance of our powerful air multiplier line.
We would value to opportunity to ensure that your unit is performing as intended. Please do not hesitate to reach out to [email protected] we are keen on providing support.
Best wishes,
Kelly
Dyson Customer Support
Not cooling at all
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed it didn’t offer the cooling relief I was expecting. Regular fans have a better cooling affect. Wanted to love it but had to return.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello there, this is Kelly with Dyson. We're sorry to hear that you were disappointed with the cooling from your TP01 Pure Cool. Our Purifiers & fans do not have Freon, so they are not an air conditioner, but it does work better than standard fans. Dyson fans use Air Multiplier technology to create a powerful stream of uninterrupted airflow. Air is accelerated through an annular aperture, creating a high-velocity jet of air. This passes over an air foil-shaped ramp, channeling its direction and creating areas of low pressure behind and around the fan. The change in pressure forces surrounding air to be drawn into the airflow, resulting in a powerful stream of smooth cooling air. If you have any other questions/concerns, please get in touch with us directly at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
Dyson vertical fan
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not put out enough fan for the money! My old circular garage fan does more! Returned very disappointed!
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Fans,
Thank you for your review. This is Miella from Dyson. We're sorry to hear of your frustration with your Dyson Pure Cool TP01 Purifier. The TP01 Purifier is designed with the Dyson Air Multiplier technology, ensuring it provides a steady, strong stream of bladeless air. Coupled with the HEPA filter, it expels cleaner air than it intakes. The machine has multiple air speeds for your cooling needs.
We hope you continue to consider Dyson products for your home in the future.
Best Wishes,
Miella
Dyson Customer Support
does not cool
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i spent a lot based on reviews and of course being dyson how can you go wrong? well I ended up returning it. Does NOT cool a bedroom, and very noisy! No thanks!
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Suzy, this Kelly with Dyson. We're sorry to read your review, and to learn how disappointed you were with the Dyson TP01 Pure Cool Tower air purifier and fan. Dyson Pure Cool features a HEPA filter to remove 99.97% of allergens and pollutants as small as 0.3 microns, including pollen, dust, mold spores, bacteria and pet dander. The second layer in the filter contains activated carbon to capture household odors and volatile organic compounds like paint fumes. The machine also features a sleep timer, oscillation and 10 air speed settings.
Our Purifiers & fans do not have Freon, so they are not an air conditioner, but it does work better than standard fans. Dyson fans use Air Multiplier technology to create a powerful stream of uninterrupted airflow. Air is accelerated through an annular aperture, creating a high-velocity jet of air. This passes over an air foil-shaped ramp, channeling its direction and creating areas of low pressure behind and around the fan. The change in pressure forces surrounding air to be drawn into the airflow, resulting in a powerful stream of smooth cooling air.
While I understand you've since returned your purchase, we'd value the opportunity to learn more regarding your experience, as we're dedicated to customer satisfaction. Please consider emailing us directly at [email protected]. We look forward to hearing from you.
Best wishes,
Kelly
Dyson Customer Support
Can barely feel the air
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible airflow. I'm standing 4 feet away from my Dyson fan at maximum strength and can barely feel a thing. I regret ever purchasing this fan.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi Zach, this is Kelly with Dyson. I am sorry to read your review and learn how disappointed you are in your Dyson Pure Cool air purifier and fan. Dyson Pure Cool features a HEPA filter to remove 99.97% of allergens and pollutants as small as 0.3 microns, including pollen, dust, mold spores, bacteria and pet dander. The second layer in the filter contains activated carbon to capture household odors and volatile organic compounds like paint fumes. The machine also features a sleep timer, oscillation and 10 air speed settings.
The Dyson Pure Cool Tower TP01 air purifier will feature adjustable airflow settings ranging from 1-10, and an oscillation range of 180 degrees, which helps project purified air around the whole room. I'm sorry to hear that you've encountered a lack of airflow from your machine. This is certainly not what we would expect to hear, nor the experience we would ever want or expect for any of our valued owners. We would value the opportunity to learn more about your experience with your Dyson product. Please do not hesitate to contact us at [email protected]. We are keen on providing you with support.
Best wishes,
Kelly
Dyson Customer Support
Fan is only for decoration
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I brought this Fan expecting it to be life changing based on the reviews but sadly it is not. The fan blew out hot air and it is very very loud. Honestly not worth the $300
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello there, this is Kelly with Dyson. We're sorry to hear that in your use, you were disappointed with the airflow and noise from your TP01 Pure Cool Tower. Dyson Pure Cool features a HEPA filter to remove 99.97% of allergens and pollutants as small as 0.3 microns, including pollen, dust, mold spores, bacteria and pet dander. The second layer in the filter contains activated carbon to capture household odors and volatile organic compounds like paint fumes. The machine also features a sleep timer, oscillation and 10 air speed settings.
Our Purifiers & fans do not have Freon, so they are not an air conditioner, but it does work better than standard fans. Dyson fans use Air Multiplier technology to create a powerful stream of uninterrupted airflow. Air is accelerated through an annular aperture, creating a high-velocity jet of air. This passes over an air foil-shaped ramp, channeling its direction and creating areas of low pressure behind and around the fan. The change in pressure forces surrounding air to be drawn into the airflow, resulting in a powerful stream of smooth cooling air.
We would value the opportunity to learn more regarding your experience as we are committed to customer satisfaction. Please feel free to email us at [email protected]. It will be our pleasure to provide support.
Best wishes,
Kelly
Dyson Customer Support